Is there a way to track the clicks in the email while on journey? and send the tracked links to specific email?
You simply need to use an Engagement Split Activity to track if a Contact clicks on a link within an email, then you will be able to route them down a 'yes' branch and they receive can a subsequent email.
The conceptual design for a real-time scenario that you depict, will require the following:
- One cloud page
- Ampscript on each of the links
- Data Extension to store click(s) (if you need them to reference)
- Emails and Triggered Send Definitions
- Technical skills
The framework would be as follows. Each link in the email would direct to a landing page and pass a parameter indicating what link is clicked. e.g.
Now, when you hit the landing page you'll need to catch this parameter and do everything you need from there. It would look something like this;
%%[ VAR @LinkParameter, @SubscriberKey, @ActualLink SET @SubscriberKey = _subscriberKey SET @LinkParamter = QueryParameter("LinkParameter") IF @LinkParameter = "A" THEN SET @ActualLink = "www.google.com" /* Do your data updates here - could be this */ UpsertData("DataExtension",1,"SubscriberKey",@SubscriberKey,"LinkClicked",@ActualLink) /* Then after updating necessary data, trigger an email */ Modify the code for triggered sends found here: https://help.marketingcloud.com/en/documentation/ampscript/using_ampscript_with_the_web_service_api/create_a_triggered_send_using_ampscript_and_the_soap_web_service_api/ /* Then after triggering the notifcation to the clickee, you trigger the email to the one you need to notify */ Repeat triggered send ampscript here, but with different email and maybe different subscriberkey if you'd like /* Then finally redirect them to end destination */ Redirect(@ActualLink) ENDIF ]%%
Then you repeat this per link you want to do this with in the email. E.g. Link Parameter B, C, D etc.
In order to succeed with your quest, you need someone who's comfortable with the above process.
Hope this helps you get where you need to be :)