i am trying to update the user email using Autolaunched Flow with the help of process builder i am calling flow from process builder and passing values to the flow variable.

The user who is performing the above operation is not having sys admin or modify all permission.

As i know process builder runs in a system mode so the flow also should run in system mode.

Please look into the below error

  • 1
    You should get a more detailed email about the error. Are there any additional detail there? Generally when I've seen this error it's been around trying to access a null value from a field.
    – Stephen
    Commented Aug 30, 2016 at 16:20
  • but is i am running same flow with system admin i am able to change. i am not getting the email with flow error. Commented Aug 30, 2016 at 16:36
  • As system admin are you able to execute on the same record that the above user is failing for?
    – Stephen
    Commented Aug 30, 2016 at 16:41
  • Your Email Deliverability setting needs to be either System email only or All email. If it is No access, it wouldn't be surprising if that is the error cause in addition to the reason you don't get the error email.
    – Adrian Larson
    Commented Aug 30, 2016 at 16:41
  • i have access to change i changed to all email though i am not getting the error mail but test mail i am getting. Commented Aug 30, 2016 at 16:54

1 Answer 1


This is probably an issue with the running user not having access to the field that is being passed to the Process Builder so that the Flow is not able to access the value of the variable that is being passed in.

The Flow error email would be able to clarify how this is failing as it will include the details of the running user and the fields which are not able to be accessed.

Reasons for the field not being able to be updated can be:

  1. User has no access to object
  2. User has no access to the field
  3. Validation rule prevents entry of the data
  • i have already given an object level access to the object. modify all for that object. Commented Aug 30, 2016 at 17:53
  • i am updating federation id too it's updating without any error, only issue is coming if i am changing the mail id. Commented Aug 30, 2016 at 17:54
  • Check the email for the system admin account that owns the flow is correct to make sure the email is going to the right place.
    – Dave Humm
    Commented Aug 30, 2016 at 17:54
  • yes you are correct but i am not getting any mail regarding this error Commented Aug 30, 2016 at 17:55
  • test email is coming to me but not from the flow error i checked. Commented Aug 30, 2016 at 17:55

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