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I have created custom profile which i am using for my customer portal users.How can i customize permission for Attachment and Note object?so that users can access attachment in customer portal.

3 Answers 3

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Place "Notes and Attachments" on the Page Layout for that Profile and it should just appear.

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Notes and Attachments are a little funky in that their aren't permissions associated with them directly. Instead the permissions are determined based on the parent object which can cause some issues. Specifically user's need to have Edit profile perms on the parent object and read/write visibility to the parent record. In addition they'll need to have the "Notes and Attachments" related list visible on the page layout.

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  • None of these really help, still same error. Whenever I try to access attachment on Community it gives me Insufficient error. Though we are able to query and fetch attachment record (ids), but unable to download/view attachments as it gives insufficient error. Commented Feb 23, 2015 at 11:41
  • @ChiragMehta sounds like that may be related, but since this is an old question I'd suggest asking another question with your specific download issue ... Commented Feb 24, 2015 at 23:43
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It seems that the object that contains Notes & Attachment is "Private" in OWD/Sharing settings. If "Grant access using hierarchy" is enabled then you can grant higher level of role to that user which resolve Insufficient Privilege error.

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