I want to avoid the conversion of a lead if its owner id is equal to 0050O000009PQCKCKQA4.
In Setup/Lead Settings I have activated the option "Require Validation for Converted Leads".
This is the validation rule:
AND( IsConverted, OwnerId = '0050O000009PQCKQA4' )
However, it still allows me to convert the lead despite having this owner id.
Can you tell me why it does not work?
Thank you very much for your help.
Mónica Martínez
Is Owner PreventedFrom Conversion?
- see this helpful post on polymorphic Owner formulas