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My requirement is to use HTML to display buttons on an Email Template with Letterhead, but I am not able to add html to a letterhead email template. Can someone please help? Right now it is as it is displaying the html content which I had added.

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  • If you want to use letterheads, then you will need to use the Rich text editor by creating an HTML template with Classic letterhead which has ability to make text bold italics, add an image and then add a link to text or the image. Else, you can create a custom email template which is always without letterhead (This is in classic view)
    – manjit5190
    Commented Jul 29, 2020 at 15:16
  • Does that mean that there is no way to add a button to the email template with letterhead?
    – Shobhit Saxena
    Commented Jul 29, 2020 at 15:17
  • You can always add an image of the button and then add a link to it. That is possible in HTML template with Classic letterhead
    – manjit5190
    Commented Jul 29, 2020 at 15:18
  • Thanks, @Manjit, let me try it this way.
    – Shobhit Saxena
    Commented Jul 29, 2020 at 15:19

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If you want to use letterheads, then you will need to use the Rich text editor by creating an HTML template with Classic letterhead which has the ability to make text bold italics, add an image and then add a link to text or the image. Else, you can create a custom email template which is always without letterhead (This is in classic view).

You can always add an image of the button and then add a link to it. That is possible in HTML template with Classic letterhead. It is a bit old school but it works. The one downside I see is that when viewing in the browser, it navigates the link in the current tab.

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