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I have a Salesforce Data Extension in Marketing Cloud that is filtering through people with a specific name.

When I add someone with that name to my list they get picked up by that data extension.

How can I use a Salesforce Data Extension as an entry point for a journey in Journey Builder? Ideally I would want them to start on the journey when they enter the Salesforce Data Extension.

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  • Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer.
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    Commented Aug 18, 2023 at 9:15

1 Answer 1

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As the statement in this Salesforce article:

Salesforce data extensions are no longer selectable as entry sources within Journey Builder. To use a Salesforce data extension as an entry source, use an automation to move its data into a supported format for entry.

So you can not use Salesforce data extensions for the entry source.

They also proposed steps for the workaround:

  1. Create a data extension that you can populate with data from a Salesforce data extension.
  2. To populate the new data extension with data from a Salesforce data extension, create an automation with a query activity.

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