Skip to main content
Salesforce

Return to Question

added 39 characters in body
Source Link
NDSF
NDSF
  • 11
  • 4

Canenter image description hereCan wait time of a ongoing journey be changed? I have an ongoing journey that sent an email to a DE. The initial wait time was 2 hours. After 2 hours, I added a contact update and object capture activity. If the users did not engage within the first 2 hours, the rest of the users wait until 2 days and if there's engagement, the contact gets updated followed by the object capture activity. I need to reduce the wait time and have the contact/object update right way. What are my options? Attached image consists of my ongoing journey with the wait duration that i want to change marked.

Can wait time of a ongoing journey be changed? I have an ongoing journey that sent an email to a DE. The initial wait time was 2 hours. After 2 hours, I added a contact update and object capture activity. If the users did not engage within the first 2 hours, the rest of the users wait until 2 days and if there's engagement, the contact gets updated followed by the object capture activity. I need to reduce the wait time and have the contact/object update right way. What are my options? Attached image consists of my ongoing journey with the wait duration that i want to change marked.

enter image description hereCan wait time of a ongoing journey be changed? I have an ongoing journey that sent an email to a DE. The initial wait time was 2 hours. After 2 hours, I added a contact update and object capture activity. If the users did not engage within the first 2 hours, the rest of the users wait until 2 days and if there's engagement, the contact gets updated followed by the object capture activity. I need to reduce the wait time and have the contact/object update right way. What are my options? Attached image consists of my ongoing journey with the wait duration that i want to change marked.

Source Link
NDSF
NDSF
  • 11
  • 4

Journey wait time to be changed

Can wait time of a ongoing journey be changed? I have an ongoing journey that sent an email to a DE. The initial wait time was 2 hours. After 2 hours, I added a contact update and object capture activity. If the users did not engage within the first 2 hours, the rest of the users wait until 2 days and if there's engagement, the contact gets updated followed by the object capture activity. I need to reduce the wait time and have the contact/object update right way. What are my options? Attached image consists of my ongoing journey with the wait duration that i want to change marked.