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Klodj_Meta
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Salesforce multi language knowledge & customer community

i give you a description of the context.

we are building a community and a knowledge base solution for a customer.

The knowledge base uses two languages (English UK, Italian), where the default language of the knowledge base is English Uk.

Those articles, should be consumed by the users on the community. We expect articles in only English, only Italian, or both.

Issue-unexpected behaviour

I created an article only Italian. With a community user, which has as language the italian we expect to be able to see the knowledge article. But, going to the detail page of the article we get "Invalid page".

We are able to see the article only when we create an translation article in Englis (which is the default language of the platform). It seems strange to me, and i don't know if is the behaviour of the platform or, I'm missing any configuration.

anyone had a similar experience, do you have any hint?

Klodj_Meta
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