I am working on a project using Open CTI.
I am saving the call log in Task object using saveLog() method. And to update the Activity History I am using refreshPage() method. This work as long as I am on the detail page for the contact.
Is there any other way to update Activity history if I am not in the detail page.
Here is my code:
sforce.interaction.saveLog('Task', saveParams);//save it to Task object sforce.interaction.refreshPage();//refresh current active tab to update Activity History