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I am trying to install app that contains more than 3000 fields and around 25 objects and 10-12 tabs. I know my app is not compatible with PE but EE should be good to go as each object contains less than 250 fields. This app is managed release.

There are two versions of this app. I can install older version but not newer version. Newer version has few object and field added to it.

It has been two days I uploaded the new version and still can not install the app to EE.

I am getting below error message: Aura Integration Service Error[{"message":"An internal server error has occurred Error ID: 1622471505-135196 (1722994013)"}]

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  • when did you upload the package?
    – Ashwani
    Commented Oct 15, 2015 at 12:13
  • Before 2 days ago.
    – Mehul
    Commented Oct 15, 2015 at 12:15
  • Did you tried this: help.salesforce.com/… . I am assuming that today no new version uploaded.
    – Ashwani
    Commented Oct 15, 2015 at 12:16
  • Thanks Ashwani.. I tried changing instance url but no good. This link success.salesforce.com/issues_view?id=a1p30000000eMp8AAE says all issues related to aura error has been resolved. Do you think I need to open a case with salesforce?
    – Mehul
    Commented Oct 15, 2015 at 12:21

1 Answer 1

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Log a case with SFDC support, you'll get a response similar to:

You should now be able to install the affected package. There was a delay in our package replicator process that has now caught up. Upon installation of this package, please let me know if you require further assistance with this matter.

As you can see, there's not much anyone outside of SFDC can do to speed up the wait.

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    Thanks DevinC, I was thinking the same thing and will open a case.
    – Mehul
    Commented Oct 15, 2015 at 13:41
  • Great. Please mark my response as the answer so as not to leave this question unanswered, thanks.
    – Davin Casey
    Commented Oct 15, 2015 at 14:07

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