I set the session expiration timeout for my org to 8 hours in sandbox. However, the session continues expiring at 15 minutes.

Can anyone let me know, whether I need to change another setting.


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    Do you have IT-based browser limits or resets? Even when SFDC is set to a specific time, if your internal policies reset connections, you'll be bumped. Also, 8-hours? – HomerJ Apr 29 '15 at 14:42
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    Individual profiles also have Session Timeout setting. Did you check that? – Santanu Halder Apr 29 '15 at 16:24
  • @SantanuHalder thank you so much. So, what is the order of priority. The settings on Profile level will be considered above the general session settings. – Nitin Varshney Apr 30 '15 at 5:56
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    Yes, you are absolutely right! – Santanu Halder Apr 30 '15 at 6:45
  • @SantanuHalder If I set session timeout on Profile to be 8 hours and on general settings to be 15 minutes, then? – Nitin Varshney Apr 30 '15 at 7:09

The settings for session duration and password policies at the profile level override the settings at the organization level.

Until you set the Session Timeout on a profile, the organization-wide Timeout value in the Session Settings applies to users of the profile. Once set, the Session Timeout on a profile overrides the organization-wide Timeout value for users of that profile. Changes to the organization-wide Timeout value will not apply to users of a profile with its own Session Timeout value.


Org wide:

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Profile specific:

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