My flow is using an action called "Check Availability for Routing" to retrieve information about 3 queues like this:
I configured each of the action elements selecting the Queue, and then storing the outputs retrieved in separated text variables:
However, when I debug this flow, I get this error saying "The queue isn’t valid for this object type."
Since this is an omnichannel flow, it requires me to add the recordId variable, so I added it as a text variable available for input. When I execute the flow, I paste into the recordId variable a case Id (whatever I find). I have confirmed that all of these queues are configured to use the Case object
However, even when using a Case id, the issue still persists.
If anyone knows how to fix this problem, I'd be very grateful. Thanks for the help!