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I am having an existing process where a trigger triggers a approval process. After the approver clicks for approve a field called Approval_Status__c should be checked.

I wrote a workflow but seems like not working

This is the formula i evaluate to update a field Approval_Status__c= true, when Opportunity_Status__c = Application Support Request Approved.

Opportunity_Status__c is a picklist value.

OR((PRIORVALUE(Opportunity_Status__c)== 'Application Support Request Approved'), ISPICKVAL(Opportunity_Status__c, 'Application Support Request Approved'))
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  • We will need to see relevant implementation and issue details to be able to provide any direction.
    – Jayant Das
    Commented May 30, 2019 at 19:20
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    I would recommend adding in more information on your use case, as well as anything you have already tried and relevant code examples. See here for more info: salesforce.stackexchange.com/help/how-to-ask Commented May 30, 2019 at 19:44

1 Answer 1

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Post approval updates should be considered within the approval process itself and not with Workflow. Consider adding a new Final Approval Action with a type of Field Update.

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  • While this answer may provide a path to resolution but I think we will need to wait for OP to provide more details for any comprehensive answer.
    – Jayant Das
    Commented May 30, 2019 at 20:33
  • @Ayoola Olapo The approval process is triggered by a trigger not by inbuilt approval process. So i can't add the field update in final approval process
    – Swathi
    Commented May 31, 2019 at 7:23

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