1

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since March 2019'. will they pass through to next step (sending email)?

Here is what the drip program says:

Entry point - dynamic list. Next step, wait for 6 days and send the email - end.

(I paused the program once in between, I hope it will not start the 6 days waiting period from the beginning.)

1 Answer 1

1

Yes prospects that enter the program will follow all the steps, regardless if they are active or not.

Pausing the program will also pause the waiting time, it should not restart counting.
(At least not unless you change the number of days of that step... but I have yet to confirm this.)

2
  • Thanks Philippe.
    – Ajay
    Commented Dec 6, 2019 at 7:33
  • The only thing that will prevent the email from being sent is if the contact has opt-out or if its email has bounced (DoNotEmail or Opted Out fields).
    – Philippe
    Commented Dec 6, 2019 at 14:48

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .