Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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4 views

How to prevent Pardot HTML builder from formatting email templates

I have uploaded minified HTML email code into the Pardot email template builder. However, the builder seems to automatically format the code, essentially un-minifying it. How do I prevent this? The ...
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11 views

is Pardot integration with communities possible?

I have built a custom community site and want to add my tracking code from Pardot to the site along with a form to capture the prospects. Is it possible? If yes where do I add the tracking code and ...
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10 views

Pardot Prospect Activities Date/Time mapped to a custom field of Salesforce

In Pardot we have a Prospect Activity tab as follows: I want to have a custom field in Salesforce as Form Handler Last Activity and Visit Last Activity which will be equal to the latest Date/Time for ...
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26 views

How to link one account to multiple Opportunities

I am inserting accounts by Pardot Form. And in the form opportunity is selectable. So sometimes, same email address submitting a second form, and selects a different opportunity. Okay, first submitted ...
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13 views

Resend Pardot List Email to only one prospect

Is there a way to send a single prospect the same list email that you have previously sent? I'll make an example. I created a list email and sent it out to a list of Pardot prospects. After the send I ...
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10 views

When re-uploading/updating a .CSS file Pardot won't accept it?

So I have uploaded a .css file which Pardot/Salesforce trail blazer site is an accepted file format, it has been working and still is on multiple Landing Pages, however I have amended it and am going ...
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17 views

Check more then one criteria before updating Pardot prospect or adding new one

I have some issue about updating prospect. Pardot Form Handler is checking the prospect before inserting it as new or updating an old one. No problem at this. I want it to update prospect if there was ...
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14 views

When/how does Pardot query Salesforce before placing prospect in Sync Queue?

I'm looking for more granular detail regarding the order of execution in Pardot, specifically that which immediately follows the creation of a new prospect via form submission. Is it possible to know ...
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101 views

Using the Pardot API with Sandbox Accounts

We've integrated a Pardot Sandbox account with Salesforce using the Salesforce-Pardot Connector v2. I'm trying to use the Pardot API with an SSO user on a Sandbox Salesforce org (i.e. when creating ...
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41 views

How do we set up Flow to automatically email a subset of contacts when an Opportunity changes stages?

We are trying to do something that seems pretty simple - when an opportunity changes stages we want to automatically send an email to a subset of related contacts. That subset is any related contact ...
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33 views

Can Apex log into 3rd parties that accept Salesforce OAuth on behalf of a running user?

I know I can write a Heroku project that lets a Salesforce user log into my Heroku app with Salesforce over OAuth -- it's been a while, but I've done it. And therefore, in theory, that should be all I ...
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21 views

Pardot iFrame to UTM error

We set up a new landing page for SEM on our website with the URL: https://transfix.io/real-time-freight-tracking/ For Google campaigns, we add a UTM parameter for tracking - see link below. BUT with ...
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18 views

Tracking known Lead/Contact in Pardot

Using the Pardot tracking code we're able to track the behavior of unknown leads/contacts (using a prospect ID). The page that they land on will be sent via an email in which we can attach a Lead or ...
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14 views

Pardot Sync error which works fine on manual sync

We are facing Sync errors from Pardot to Salesforce. Error message comes from code thats written on After update of a Contact which should happen only if Account related to the Contact is Inactive. ...
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16 views

Pardot Prospects activity capture

I want to use pardot specifically for capturing Prospects activity on my website. i understand that first the user needs to fill out a pardot form or form handler then only we would be able to capture ...
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24 views

Is it possible to get all lists associated with a list email using the Pardot API?

I would like to find the lists associated with a list email using the Pardot API. The list query doesn't seem to support parameter values that would allow for this type of query. Is there any way to ...
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11 views

Exporting Pardot Campaigns

I need to extract the whole information included in Pardot Campaigns and elements inside them like prospects actions and any other activity results. The user is synced to Salesforce, so it seems that ...
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18 views

Pardot landing page help

I have created landing page in pardot for all the 5 tabs(circled with yellow) When I click on the 'View Online' button on each landing page I am taken to respective tabs on the landing page. However ...
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19 views

Pardot Visitor Activities Api issue

Please help me I am hitting Pardot Visitor Api but it is giving me error https://pi.pardot.com/api/visitorActivity/version/4/do/query?api_key=fac72d458ec60911ff440d8d9c39ee96&user_key=...
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21 views

Find Prospects with more than 1 Closed / Won Opportunity in Pardot Salesforce

I want to assign Prospects with more than 1 closed won Opportunity to a dynamic list. How can we iterate on related Opportunities of Prospects and check if they are closed won and then assign to ...
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46 views

Getting the error :“Needed Salesforce Engage Licence to view this”

Actually downloaded the free Pardot package and asssigned one of my system administrator a salesforce engage licence The problem i am facing that there is no "sales cloud engage'' type license not ...
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53 views

page Action in pardot not working

Please help me I created a page action in pardot so that i can track that page view but it is not working "https://netrocon.com/how-to-get-the-most-out-of-pardot-page-actions/" is the link that i ...
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39 views

Pardot Sync Issue - Help with Trigger to direct specific leads to a specific Pardot Connector User

Background We have a single, multi-tenant Salesforce org and two Pardot instances. For this reason, we are unable to assign View All and Modify All privileges to Pardot to pull in leads and contacts, ...
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15 views

Can I use Pardot Integration to custom operations?

My org is synchronized with Pardot. All operations use different endpoints than those indicated in the official API documentation. For example, to read the lists, this call is made: https://embedded....
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27 views

Open rates for each list for an email sent out to multiple lists

I have sent out a list email to multiple lists, for instance Boston and Chicago. I'd like to view metrics like open rate, etc for each list. I am able to view these metrics for the email as a whole, ...
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26 views

Pardot FormHandler response is always successful (even if it is not)

Currently I am sending post request for form handler and on the case of success and failure I get same response (Code is .NET based). How can I identify when formhandler couldn't save prospect (e.g., ...
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140 views

Pardot form handler success page redirect

Using Pardot form handlers can I send back form inputs as part of the success page? i.e. if the form has firstname and lastname I would like my success page to be like http://www.mysite.com/success?...
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12 views

Add Leads meeting criteria to Pardot from Salesforce automatically

We have a requirement to selectively add Leads meeting certain criteria to be added to Pardot. As part of the initial setup we have not done a full sync of all Salesforce Leads and Contacts to Pardot. ...
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25 views

Marketing Cloud SubscriberKey match when creating a Salesforce Lead

Migrating Pardot to SFMC. The Business doesn't want to have all Leads in Salesforce (they are used to Prsopect in Pardot) 3 Quick Questions:  If we use the Pardot_Prospect_ID or an email as ...
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15 views

How to force Pardot to track a link that doesn't incude http

Pardot's documentation says that any link without http or https before it will not be tracked. I have an odd scenario that is forcing me into not properly formatting a url. Instead of: <a href="...
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48 views

Recieving “404, Not Found” when making API call to Pardot from Salesforce, How can we resolve this?

I'm able to fetch the API key but when I use the same API to fetch the results from Pardot I'm able to fetch them in the POSTMAN and not in the Sales cloud. When I make the API call to Pardot with ...
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17 views

How do you change which email preference center is considered “Default”

I'm creating a new preferences center so I can include static lists vs just dynamic lists (that doesn't seem to be possible with the default preferences page). How do you tell Pardot that the new ...
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18 views

Pardot connected campaigns not showing correct numbers

we have enabled Pardot connected campaigns and though I see 180 submissions in Form or Form handler I see only 18 or so members within SF campaign (Pardot Lightning). Also, related to this, I see ...
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326 views

Cannot access Pardot Lighting App from App Launcher

My company has got a Pardot instance for training purposes and I went through the whole integration process with Salesforce. Connector seems to be fine as Leads get on Pardot correctly once inserted ...
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1answer
204 views

How to Make Pardot Authorisation Request?

I have a training org where I'm making API callouts for authorise to the Pardot environement, but recieving the error :- Error Code :- 49 Error :- Access Denied, The details of the API url which I'm ...
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35 views

Invoke Lead Assignment Rule from Button

So we have decided to assign all leads that we obtain via Pardot forms to first be assigned to a queue, so our people can qualify these leads first. Once qualified we want to be able to assign these ...
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27 views

How to track Pardot Prospect activities through API?

I want to track Prospect activites in Salesforce using API. I would like to have a number of count of email sent to a particular Prospect via Pardot though its API and show them in Salesforce. I'm ...
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1answer
36 views

Pardot - Connected Campaigns

My organization is considering using Connected Campaigns in Pardot, the feature to link Pardot Campaigns and Salesforce Campaigns. We are curious if this will allow us to use Salesforce Campaign ...
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102 views

Pardot,google adwords,salesforce and google analytics setup query for tracking GCLID and GA visitor ID from google advertisement?

I am new to google analytics..and want to track google click id and analytics visitor id from google ads so how can I do this using auto-tagging..? and do we require UTM parameters along with auto-...
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1answer
25 views

Pardot has something looks like Social Customer Service

I have a question about the Social Listening in Pardot. In Social Studio integrated with Salesforce we can create case or leads from inbox messages or direct messages received from customers in Social ...
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1answer
18 views

Modifying step in a running engagement program

I have a running engagement program in Pardot that has all prospects waiting for 90 days. I want to change the number of days of that step to make it start today. I have calculated that only 13 ...
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41 views

Pardot: Prospect activity tracking inside the salesforce

I am trying to get Pardot prospect activity into the salesforce system under a contact/Lead custom chile object. For example if any prospect open an email then that activity comes under Lead/Contact ...
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1answer
17 views

Pardot prospect link to Salesforce record

My question is about updating the mapping between a Pardot prospect and a Salesforce record. A contact was created first in Salesforce and linked to Pardot's prospect. Later another contact with the ...
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76 views

Pardot iframe setcookie issue

I have a website in Wordress. On home page, there is onLoad function which opens a modal popup. The code for the modal popup is written in the page itself. This modal popup contains Pardot's form (...
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23 views

pardot api to return all folder names for all lists

I have a request asking if it is possible via a Pardot rest api call to get a response where it contains the list and the folder it belongs.
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21 views

one requirement in Engagement studio, Pardot

How to check mail response like reply to mail sent in engagement studio. for Open and click functionality is present , but i want info abt how to check if prospect responded/ replied to nurture mail ...
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35 views

Go to step in Pardot Engagement Studio

There is a complex engagement program in Pardot. After certain yes/no equations, prospect reaches to a certain stage. From this stage on a particular action we want to take him/her to an earlier/...
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1answer
339 views

Pardot authentication api not working with correct username and password

I'm having trouble getting the pardot authentication API (v4) working. After triple checking I'm sure I'm using the correct credentials. Making a POST to https://pi.pardot.com/api/login/version/4?...
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52 views

What does Pardot API version 4 read by email response look like?

The Pardot API version 4 response for "using prospects" operations looks the same as in version 3. http://developer.pardot.com/kb/api-version-4/prospects/#xml-response-formats http://developer.pardot....
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1answer
114 views

Pardot Sync Issue

Background: We had 2 Salesforce orgs and each org was connected to its corresponding Pardot Org. Recently, we merged the 2 Salesforce orgs. However, the pardot orgs were kept separate. So, now we have ...