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Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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0 answers
11 views

Can we setup Sales Engage Email button for Custom objects [closed]

Can we setup Sales Engage Email button for Custom objects
Swapna P's user avatar
0 votes
0 answers
33 views

Pardot API V4 returning 302 status code in Production but not Sandbox

I'm using the Pardot API to update prospects, and it works perfectly in the sandbox. However, in production, I get a status code 302 (redirection). I have tested a GET of the instance and that is ...
wadams2010's user avatar
0 votes
0 answers
15 views

Invalid ID being shown err_code 16 - Pardot API with Python Requests

I am running into an issue: pardot_request = r.get( url= f"https://pi.pardot.com/api/email/version/4/do/stats/id/{account_engagement_id}?format=json", headers = { 'Pardot-...
Shubham Sharan's user avatar
0 votes
0 answers
21 views

When creating a NEW primary tracker domain in Pardot, will all Assets get the new Tracker Domain? Or is that a manual update?

We are creating a new domain site wide and sunsetting the old one with redirects. That being said we will need to create a new Tracker Domain in Pardot. As the Admin I am having a hard time ...
Jackie Augustin's user avatar
-1 votes
1 answer
52 views

Adding new prospect to a list using API

I am writing some automation in Python to push prospects into a Pardot list. I thought the list endpoint would help me acheive this. But, it only gets the metadata of the list. Is there any endpoint ...
Aragorn Vale's user avatar
1 vote
1 answer
112 views

Scratch Orgs with Account Engagement (Pardot) package basic setup, advice needed

I'm looking to setup Scratch Orgs on the project that is using Pardot. But currently struggling with setup. I used Prod org shape as a baseline and then tried to install Account Engagement Managed ...
ytiq's user avatar
  • 4,557
0 votes
0 answers
29 views

Allow duplicates in Account Engagement

I have requirement where the clients wanted to create multiple prospects if the forms are submitted with same email address. The AE by default merges the prospects based on the email address, is there ...
Nandhini's user avatar
0 votes
0 answers
125 views

Pardot Form Hidden Field to Pull in Value from another Form field

I have created a Pardot form (not a form handler). The form contains 2 fields called "Phone" and "Latest Phone number filled in". The "Latest Phone number filled in" ...
user120752's user avatar
0 votes
1 answer
156 views

Is there a way to mass reset multiple Prospect's mailability in Account Engagement?

We had some issues with the domain that one of our business units were trying to market from, resulting in a large number of prospect's emails hard bouncing back to us. They weren't bouncing because ...
Al Bryan's user avatar
0 votes
2 answers
91 views

API call to confirm email was sent from Pardot/Account Engagement

I am attempting to make an API call from a Salesforce Marketing Cloud Cloudpage App via SSJS, using Pardot API to determine if an email address exists within Pardot to verify that an email was sent to ...
mozzy69's user avatar
  • 38
0 votes
0 answers
213 views

Trouble with Pardot Tracking & Consent API and WordPress/CookieYes

We are trying to get the Pardot tracking script to sync Account Engagement opt-in status to match our third-party consent manager without much luck. We are using the following for the website: CMS: ...
hmsproducts's user avatar
0 votes
0 answers
41 views

Update Campaign Status with an Email Reply via Pardot

I need to update a record's campaign status if they reply to an Engage Email from Pardot. How/can this be accomplished?
Adam Roorda's user avatar
0 votes
0 answers
278 views

How to configure a Dynamic Redirect on Form Submission based on Form Input

I have a pardot form (in an iframe on my landing page) with a custom drop down field where a user can select Product A or Product B. On form submission, I would like to redirect the user to thank-you-...
applesInGtm's user avatar
0 votes
0 answers
20 views

Is there a way to get a report of Pardot Salesforce engage alerts?

Basically is there any other way, ideally a typical SF tabular report, to view the data from the alert tiles from the image below. Googling I can only find reports regarding user adoption and metrics ...
megaSteve4's user avatar
-1 votes
1 answer
496 views

Can we remove unsubscribe button from Pardot emails?

I want to completely remove the unsub from my email template on Pardot. Because the emails i am sending are internal for my company. Kindly help if there is a way.
Hmanshu Tyagi's user avatar
-1 votes
1 answer
472 views

How to get list of prospects using email ids

I am new to pardot. We are trying to push data in pardot[email id, first name and last name]. So basically we are checking if the email id is already registered in pardot or already registered in ...
Arvind Choudhary's user avatar
0 votes
2 answers
890 views

Call Pardot APIs from Apex: obtaining the access token

I am trying to get a token in apex code so that I can save this in a custom object -- This token once retrieved will be further used to access Pardot from Salesforce via apex code. While running the ...
user127159's user avatar
0 votes
0 answers
129 views

Engagement History Reporting

We use SFDC with Pardot and I cannot for the life of me figure out how to bring all our marketing activity into a reportable format. I want to see an itemized list of form submissions, landing page ...
Csongor's user avatar
  • 89
0 votes
1 answer
143 views

Pardot general user

I can't find where in Pardot to define the "General user" email address. It has been setup to a certain email address, but need to change it. I see that the "general user email address&...
Bernardo Lira's user avatar
0 votes
1 answer
71 views

Pardot - why is using own objects and sync mechanism? [closed]

I am learning about Pardot Cloud. I have searched a lot but did not find answers that will satisfy my questions. By learning on trailhead, I know that Salesforce treats Pardot as something as "...
Łukasz Franczyk's user avatar
0 votes
1 answer
723 views

Capture and track visitor using external form without form handler

We are moving away from using Pardot Form Handler because we've noticed that it has become unreliable on our website. We have a WordPress website that has Gravity Forms for user registration and we're ...
Khris's user avatar
  • 1
1 vote
1 answer
311 views

LinkedIn Lead Gen to Pardot List?

I'm trying to think how I can automate this when I have 60+ campaigns going on. Essentially I'm looking at the cleanest way to add a Lead to a CRM campaign and a Pardot List based on LinkedIn Lead Gen ...
user1702965's user avatar
1 vote
0 answers
93 views

Pardot: What is the best way of adding prospects to 2 different lists linked to 2 buttons in an email?

My use case is to create an email for prospects to sign in for 2 different events. They have to choose which one they want to go to. I added 2 buttons and for each a different link. Then I added it ...
hugo hiematra's user avatar
2 votes
0 answers
286 views

Pardot basic email and Engagement studio

I can't seem to find a good answer for this. I am looking to create "basic" emails (ie look like they are coming from a normal esp) in the new Pardot email builder. Is that possible? All I ...
jbt18's user avatar
  • 19
0 votes
0 answers
542 views

Assign Pardot Prospect more than once to trigger Lead Assignment Rules

We would like to store all Marketing Qualified Leads inside a Queue named "MQL Queue". This should be done to every Prospect we get through forms into Pardot. Therefore we add the action &...
Johannes Schapdick's user avatar
0 votes
1 answer
36 views

Should Pardot Business Unit be either "region specific" or "product specific" or can it be both?

Currently studying Pardot Business Units and was curious if a company ever uses a combination of both region and product specific B.U.'s. Just based off my research it seems that companies either use ...
dinosaur's user avatar
0 votes
0 answers
230 views

Prospects going to Sync Queue

We have a form handler embedded in a website. The completion action of this form handler is "Assign prospect via Salesforce Active Assignment Rule". When a user fills the form a prospect is ...
Ankur Nigam's user avatar
0 votes
1 answer
153 views

Pardot: associate key/value pairs with a prospect

Looking to save some custom data against prospects. Essentially its key value pairs: Link Name = Google Link = www.google.com Out of the box you get the following custom field types: Text / Number / ...
megaSteve4's user avatar
1 vote
2 answers
886 views

Invalid datetime format in Pardot query

I'm trying to read some records through the Pardot API, for example the visitor page view If I'm not using any filters, it works just fine and I get some records. I copied the createdAt right from one ...
klenium's user avatar
  • 123
0 votes
1 answer
423 views

Retrieve form fields thru Pardot API

The Pardot APIs all have a /form endpoint but judging by the docs there is no attribute for "fields". Is it possible to retrieve form fields thru the APIs?
Mossi's user avatar
  • 3,986
0 votes
1 answer
662 views

Setting up a Pardot Sandbox

So we recently purchased a license for a Pardot sandbox (We've got Plus edition so we don't have one by default) and I'm having a hard time figuring out how to set it up. I'm following the ...
Gabriel Gonzalez's user avatar
0 votes
1 answer
569 views

Set Campaign Member custom field in Pardot

I have a requirement to set a custom field while creating a Campaign Member from a Pardot form using "Add to Campaign". Currently the only field that can be set is the standard status field. ...
DebaSen's user avatar
  • 69
0 votes
1 answer
886 views

Sending email notifications via Pardot

I'm working with a company that has a custom object trigger and some apex code that sends out email notifications when certain events occur using Messaging.SingleEmailMessage(). The company would like ...
Mark Hansen's user avatar
0 votes
1 answer
1k views

How to associate the Pardot visitor ID with form submission

We are using Drupal forms on our website that process submitted form data before sending it via POST form action to Pardot endpoint url. The Pardot visitor ID is therefore not associated with the ...
Clausule's user avatar
0 votes
1 answer
890 views

Not able to assign Pardot Admin

I am at the initial stage of setting up a Pardot Dev Sandbox. During the very first step to assign an Admin User and create a Business Unit I am just getting a blank screen and getting no option to ...
Ankur Nigam's user avatar
0 votes
1 answer
2k views

Form Handler dynamic success endpoint

Can we create a dynamic success/error endpoint for form handler? Maybe as a GET parameter, like this? action="httpss://go.pardot.com/rfr/frf?success=https://myurl.com/bob/foo/123445" The ...
Tobias's user avatar
  • 101
0 votes
1 answer
688 views

Is there a way to add 'Add to Pardot List' button on Custom related list of Contact object?

We have created a Custom related list to show only Active Contacts on Account page and we need the standard buttons like 'Add to Campaign', 'Add to Pardot List'. I am able to add 'Add to Campaign' as ...
Amulya's user avatar
  • 367
0 votes
1 answer
202 views

Can Marketing Cloud be used for B2B? [closed]

I always heard that for B2B Pardot is more suitable than Marketing Cloud, which is preferred for a B2C model. Is there any reason other than the license price? I am not asking for an opinion but ...
eeadev's user avatar
  • 340
0 votes
0 answers
246 views

Pardot - engagement history view

When I view engagement history for a Lead view in Salesforce, I see moments such as Email Open: Email Asset Name. My expectation is that clicking on the email asset name (red arrow below) would allow ...
LKS Mythe 2101's user avatar
1 vote
0 answers
577 views

Delete Contacts but keep Prospects in Pardot

I have a client with a few hundred Contacts in SFDC that we want to delete. These Contacts are linked to Prospects in Pardot (via CRM Contact ID). When the Contacts get deleted, the synchronization ...
Mark Hansen's user avatar
0 votes
1 answer
674 views

How to export the Audits Table for Pardot Prospects?

We uploaded a large batch of Contacts in Salesforce. These inadvertantly synched with existing Prospects in Pardot and overwrote some fields that we need in our mailing lists. For example, the company ...
Mark Hansen's user avatar
1 vote
2 answers
1k views

Dynamic Pardot email link not getting tracked

I have created an email template in Pardot. Email template has a link/button which has dynamic URL by using Pardot Account Merge field & this merge field value is retrieved from Salesforce Account ...
user36778's user avatar
  • 656
0 votes
1 answer
573 views

Multi Business unit creates a duplicate lead in salesforce

We have a scenario. We recently configured 4 new Pardot Business Units. All 4 BUs are connected to single salesforce org. As per the implementation guide, we configured Marketing data sharing, stopped ...
Samir's user avatar
  • 2,679
0 votes
0 answers
237 views

Does Mail throttling exist in Pardot?

A problem that we have run into is that organizations flag email if there are a number of them going into the company at the same time. They get flagged as bulk and are not allowed through. These ...
Oliver Holley's user avatar
-2 votes
1 answer
1k views

Pardot FormHandler via API [closed]

How I can send data to Pardot FormHandler via API. And get the JSON response as in this question: Pardot form handler submission via API?
Андрій Палій's user avatar
0 votes
1 answer
271 views

How do I prevent deleted multi-select picklist values from reappearing after deletion?

The custom field values on a multi-select picklist just reappeared after I deleted them, and the user who influenced this is our Pardot integration user. How do I prevent this from happening again? I'...
Zeus's user avatar
  • 31
0 votes
0 answers
86 views

Pardot + Sales Cloud: implementing event marketing

We are currently unsure if we are using Sales Cloud + Pardot like it is intended. Therefore I am asking for help because our current process of event invitations is very odd. Our current process looks ...
Johannes Schapdick's user avatar
0 votes
1 answer
730 views

Engagement history data is stored in salesforce.com or not

We have engagement history enabled and engagement history data is shown in salesforce.com against contacts. I have business requirement to do some processing on this engagement history data. I want to ...
Ghanekar's user avatar
0 votes
1 answer
350 views

Pardot CustomField array - not being updated by x-www-form-urlencoded POST API

I have a Prospect object in Pardot containing the following multi-select field: "Your_Interests": { "value": [ "Option1", ...
Nico Hunt's user avatar
0 votes
1 answer
361 views

Create "Draft" Email In Pardot API

I have a tool that builds emails and can send through various ESPs like Pardot (sand Salesforce Marketing Cloud). I see the API endpoints for sending emails (https://developer.salesforce.com/docs/...
DigitalMC's user avatar
  • 313

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