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Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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4 views

pardot api to return all folder names for all lists

I have a request asking if it is possible via a Pardot rest api call to get a response where it contains the list and the folder it belongs.
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11 views

Pardot tracking JavaScript not assigning visitor IDs with new Pardot org

When using tracking code JavaScript for an older Pardot we have set up, upon page load, I get the following cookies added to my browser session: visitor_id12345-hash = {big hexidecimal number} ...
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13 views

one requirement in Engagement studio, Pardot

How to check mail response like reply to mail sent in engagement studio. for Open and click functionality is present , but i want info abt how to check if prospect responded/ replied to nurture mail ...
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18 views

Go to step in Pardot Engagement Studio

There is a complex engagement program in Pardot. After certain yes/no equations, prospect reaches to a certain stage. From this stage on a particular action we want to take him/her to an earlier/...
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19 views

we recieved an email from Pardot “Important update to Pardot field sync behavior on October 14, 2019”

Our SF Org is integrated with Pardot and recently we recieved the update notification What is the Change? Currently, if Pardot is configured as master for a field which contains an empty string (for ...
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23 views

How to find out in apex the last date user opened and/or clicked email in Pardot

I am creating a customer engagement report (visualforce page) where I need to display the count of contacts according to the last date they Opened and/or Clicked on email in Pardot Example - No of ...
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1answer
35 views

Pardot authentication api not working with correct username and password

I'm having trouble getting the pardot authentication API (v4) working. After triple checking I'm sure I'm using the correct credentials. Making a POST to https://pi.pardot.com/api/login/version/4?...
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20 views

What does Pardot API version 4 read by email response look like?

The Pardot API version 4 response for "using prospects" operations looks the same as in version 3. http://developer.pardot.com/kb/api-version-4/prospects/#xml-response-formats http://developer.pardot....
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1answer
46 views

Pardot Sync Issue

Background: We had 2 Salesforce orgs and each org was connected to its corresponding Pardot Org. Recently, we merged the 2 Salesforce orgs. However, the pardot orgs were kept separate. So, now we have ...
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56 views

Disable the feature- 'Enable Connected Campaigns and Engagement History'

Our Pardot admin, clicked the 'Enable Connected Campaigns and Engagement History' checkbox and 'Master Record Type' Checkbox in Pardot. As a result, Pardot has now become read only. What are the ...
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26 views

Custom field populated at form handler submission time even if field is not present on the form

We have a custom field in Pardot that is synced with a field in Salesforce. The setting Keep this field’s type and possible values (for dropdowns, radio buttons, checkboxes) in sync with the CRM is ...
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25 views

send data from linkedin Lead gen forms to Pardot or Sales Cloud

I have tried integrating LinkedIn lead gen forms to pardot via Zapier but the roadblock is that Zapier is updating prospect campaign if the prospect is already in the pardot system. has anyone ever ...
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14 views

Is it possible to replace contactid in pardot

I want to replace the contactId with another existing contactid in pardot as shown below image. Is it possible to achieve this requirement using different way in pardot?  Kindly help for it.
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1answer
27 views

Can we Delete the default Email Preference page in Pardot

How to delete the Default email preference page in Pardot
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66 views

Lead Record Type for Pardot Prospect

What is a best practice way of automating the Lead Record Type selection for a Lead that was created from the sync of a Pardot Prospect? For example, in SF there are 2 Lead Record Types, 1. Sales 2. ...
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17 views

Can't reach the Permission Sets

I always have this error when I navigate to the Permission Sets ever since I installed the Pardot AppExchange App: "We're sorry to report that something has happened to your session. Log in ...
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29 views

How to selectively sync in Pardot based on email opt in

Is there a best practice for setting up selective syncing with Pardot so that only 'opted in' Leads/Contacts are synced from Salesforce to Pardot. I am not bothered if they subsequently opt out and ...
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14 views

Need assistance with Pardot and Salesforce Sync

One of our client is facing some trouble with Pardot and Salesforce and opportunity syncing - Normally, when a lead is created and converted by our standard process, a “Contact Role” is automatically ...
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29 views

Does Active Assignment (Pardot) affect existing prospects?

Does Assigning prospects via salesforce.com Active Assignment Rule in Pardot affect prospects already in the database or would affect only new created ones?
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1answer
105 views

Display a Pardot Custom Field on Thank You (Code) page of Form

I have a Pardot form where the person enters an Account# (field is populated already in Pardot). They hit submit, and I'd like the Thank You text in Pardot to display another field of their's based on ...
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13 views

Fetch data from reports

I have a requirement where I want to show charts , graphs or pull data from reports in pardot email template. Is their any way I can do that either in pardot or from salesforce itself ?
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1answer
31 views

can we connect one pardot account with multiple salesforce instances?

As my client acquired by new customer,they looking for possibilities to connect one pardot account with multiple salesfroce instances. is this possible?
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23 views

Pardot Interaction Report

I have a request to get the data that is currently in Pardot under reporting and the email interaction tab and add it to Campaigns in Salesforce. Pardot Email Reporting I have gone through all the ...
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76 views

Sending email in Pardot Engagement Studio using dynamic list during business hours

There is a program in Pardot Engagement Studio having 3 simple steps - start/entry point - a dynamic list, send email, end. The email is to be send on weekdays during business hours. The dynamic list ...
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29 views

Inactive prospects in a drip program in pardot

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since ...
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16 views

Pardot engagement program

I have created a engagement program in pardot. 10 propest enters the program. From Engagement studio - report, I click on '10' mentioned along with 'start'. It shows me those 10 prospects who entered ...
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14 views

Pardot list segmentation complex

I have multiple lists (100s) within Pardot instance. The one which I have to work on contains 9000 prospects. chances are that these prospects can also be a part of multiple lists or may be not. From ...
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20 views

syncing non synced contacts from salesforce to pardot

There are say 100 contacts in sales cloud, out of which 50 are already synced with pardot. What's the best to sync rest of them and how to find out which ones are synced and which are not?
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1answer
254 views

Lead generation in marketing cloud

We are migrating from Pardot to Marketing cloud, and i'm trying to figure out the process of lead generation in Marketing Cloud. Today, forms on our landing pages post data to form handlers in ...
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15 views

Rule group within a rule group in Pardot

Is it possible to have a rule group within a rule group while creating dynamic list in Pardot?
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1answer
43 views

GotoMeeting Webinar prospects are not syncing to Pardot

I have created 14 days free trail account for GoToMeeting Webinar. Added connector in Salesforce Pardot successfully. Scheduled Webinar on GoToWebinar it got sync with Pardot Calendar. But when I ...
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29 views

Pardot-Only users not working when “Salesforce User Sync” is not enabled?

Occasionally we do user management in Pardot. Only recently did we notice that for several users we see the message "Please select a CRM Username for this user" on the top of the window. We have no ...
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10 views

Alternate to 3rd party tools for newletters in pardot

Excuse me for a direct question, however need just a hint if someone can. Just wondering if it's compulsory to use 3rd party tool to send weekly newsletters via Pardot or is it feasible within Pardot ...
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48 views

Scratch Org creation for Non-native clouds (e.g. Financial, Commerce, Marketing Cloud, Pardot,..)

We have developed managed packages for customers that extends Salesforce products that are not fully native like Sales Cloud. I mean products that you have to install in your org like Financial ...
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1answer
85 views

Pardot engagement studio is sending emails with a delay

I set up engagement studio for our newsletter opt in. After submitting a form, the user is added to a list which is the starting point of the engagement studio. Then the user is supposed to receive an ...
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21 views

Prevent a user having to re-submit data to gain access to a form restricted page on our website

We have a Wordpress website with several restricted pages that are accessed by submitting an embedded Pardot form (same form on multiple pages). Following submission of the form, is it possible to ...
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11 views

Engage Report in Salesforce Engage

Can we customize Engage Report in Salesforce Engage? I want the engage report to show prospect`s name or email address, basically any detail which can help me make i more specific.
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54 views

Loading of 'fonts.googleapis.com' is counted as 'click' in Pardot

Is it always the case that loading of '@import url('https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i,800,800i');' is counted as 'click' (type = click) in prospect'...
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25 views

How to change Pardot Lead id and contact id using Apis

Can anyone please answer me on this is it possible or not How to change a prospect's FID in pardot Thanks in advance
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13 views

No “Prospect Lists” Available

I'm getting the following error and not able to see the drip campaigns under Prospect Lists? Any idea how to fix it? Prospect could not be found matching email: 'leadEMAIL'
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1answer
80 views

How can we automate the importing Prospects data in to Pardot

We want import the Prospect data in to the pardot without any manual interaction. Is there any way to do the automate the data import process in pardot. Please explain with steps/examples. Thanks, ...
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14 views

Suppression list with Salesforce Engage

do you know how can I use Pardot suppression list with Salesforce engage? Thanks, Angelo
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71 views

Pardot-Multiple tracking code in multiple site pages or single tracking code in various pages??[LEX]

Requirement: To track the visitors on the website. Shall I add a single Tracking code onto various pages or Shall I use various tracking code on different web pages? If I use various tracking code ...
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1answer
45 views

More than 1 vanity urls for single landing page in pardot

Is it feasible to have more than 1 vanity urls for single landing page in pardot?
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16 views

Pardot's 'comments' field sync with salesforce for already existing email

A lead comes through a landing page form. This lead's email already exist in our records. The lead gets updated in pardot (including 'comments' field) but it doesn't in salesforce. Barring who is the '...
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18 views

Looking for couple of simple example pages using pardot gated content

Looking for two types of simple pages using pardot gated content. One with the simple form in landing page which download the file after submitting the form but keeps you on the same page. and ...
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1answer
170 views

Pardot form - comment field not showing value for existing leads

I have added a 'comments' field in a pardot form. This field by default maps to 'pardot comments' in SF. If someone fills the form and gives comment, this value is shown in 'pardot comment' field in ...
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2answers
70 views

System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject ()

I am receiving the following sync error in Pardot: System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject () I think it is this trigger that is ...
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1answer
52 views

Forms created in pardot not sending in leads

I have created a form in pardot and put it on landing page. Form completion actions are: add to list send autoresponder add to crm campaign first two things are happening however last one is not ...
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38 views

Pardot: Account Field Mapping - Parent Account

I am trying to map the Parent Account field of Salesforce Account Object to the Pardot Account object but can't seem to find it in the list of options when creating a custom field. I have refreshed ...