Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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11 views

How to force Pardot to track a link that doesn't incude http

Pardot's documentation says that any link without http or https before it will not be tracked. I have an odd scenario that is forcing me into not properly formatting a url. Instead of: <a href="...
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17 views

Recieving “404, Not Found” when making API call to Pardot from Salesforce, How can we resolve this?

I'm able to fetch the API key but when I use the same API to fetch the results from Pardot I'm able to fetch them in the POSTMAN and not in the Sales cloud. When I make the API call to Pardot with ...
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14 views

How do you change which email preference center is considered “Default”

I'm creating a new preferences center so I can include static lists vs just dynamic lists (that doesn't seem to be possible with the default preferences page). How do you tell Pardot that the new ...
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12 views

Pardot connected campaigns not showing correct numbers

we have enabled Pardot connected campaigns and though I see 180 submissions in Form or Form handler I see only 18 or so members within SF campaign (Pardot Lightning). Also, related to this, I see ...
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45 views

Cannot access Pardot Lighting App from App Launcher

My company has got a Pardot instance for training purposes and I went through the whole integration process with Salesforce. Connector seems to be fine as Leads get on Pardot correctly once inserted ...
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47 views

How to Make Pardot Authorisation Request?

I have a training org where I'm making API callouts for authorise to the Pardot environement, but recieving the error :- Error Code :- 49 Error :- Access Denied, The details of the API url which I'm ...
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22 views

Invoke Lead Assignment Rule from Button

So we have decided to assign all leads that we obtain via Pardot forms to first be assigned to a queue, so our people can qualify these leads first. Once qualified we want to be able to assign these ...
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16 views

How to track Pardot Prospect activities through API?

I want to track Prospect activites in Salesforce using API. I would like to have a number of count of email sent to a particular Prospect via Pardot though its API and show them in Salesforce. I'm ...
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29 views

Pardot - Connected Campaigns

My organization is considering using Connected Campaigns in Pardot, the feature to link Pardot Campaigns and Salesforce Campaigns. We are curious if this will allow us to use Salesforce Campaign ...
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32 views

Pardot,google adwords,salesforce and google analytics setup query for tracking GCLID and GA visitor ID from google advertisement?

I am new to google analytics..and want to track google click id and analytics visitor id from google ads so how can I do this using auto-tagging..? and do we require UTM parameters along with auto-...
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23 views

Pardot has something looks like Social Customer Service

I have a question about the Social Listening in Pardot. In Social Studio integrated with Salesforce we can create case or leads from inbox messages or direct messages received from customers in Social ...
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14 views

Modifying step in a running engagement program

I have a running engagement program in Pardot that has all prospects waiting for 90 days. I want to change the number of days of that step to make it start today. I have calculated that only 13 ...
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21 views

Pardot: Prospect activity tracking inside the salesforce

I am trying to get Pardot prospect activity into the salesforce system under a contact/Lead custom chile object. For example if any prospect open an email then that activity comes under Lead/Contact ...
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15 views

Pardot prospect link to Salesforce record

My question is about updating the mapping between a Pardot prospect and a Salesforce record. A contact was created first in Salesforce and linked to Pardot's prospect. Later another contact with the ...
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39 views

Pardot iframe setcookie issue

I have a website in Wordress. On home page, there is onLoad function which opens a modal popup. The code for the modal popup is written in the page itself. This modal popup contains Pardot's form (...
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15 views

pardot api to return all folder names for all lists

I have a request asking if it is possible via a Pardot rest api call to get a response where it contains the list and the folder it belongs.
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28 views

Pardot tracking JavaScript not assigning visitor IDs with new Pardot org

When using tracking code JavaScript for an older Pardot we have set up, upon page load, I get the following cookies added to my browser session: visitor_id12345-hash = {big hexidecimal number} ...
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20 views

one requirement in Engagement studio, Pardot

How to check mail response like reply to mail sent in engagement studio. for Open and click functionality is present , but i want info abt how to check if prospect responded/ replied to nurture mail ...
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30 views

Go to step in Pardot Engagement Studio

There is a complex engagement program in Pardot. After certain yes/no equations, prospect reaches to a certain stage. From this stage on a particular action we want to take him/her to an earlier/...
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33 views

we recieved an email from Pardot “Important update to Pardot field sync behavior on October 14, 2019”

Our SF Org is integrated with Pardot and recently we recieved the update notification What is the Change? Currently, if Pardot is configured as master for a field which contains an empty string (for ...
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25 views

How to find out in apex the last date user opened and/or clicked email in Pardot

I am creating a customer engagement report (visualforce page) where I need to display the count of contacts according to the last date they Opened and/or Clicked on email in Pardot Example - No of ...
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1answer
112 views

Pardot authentication api not working with correct username and password

I'm having trouble getting the pardot authentication API (v4) working. After triple checking I'm sure I'm using the correct credentials. Making a POST to https://pi.pardot.com/api/login/version/4?...
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37 views

What does Pardot API version 4 read by email response look like?

The Pardot API version 4 response for "using prospects" operations looks the same as in version 3. http://developer.pardot.com/kb/api-version-4/prospects/#xml-response-formats http://developer.pardot....
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76 views

Pardot Sync Issue

Background: We had 2 Salesforce orgs and each org was connected to its corresponding Pardot Org. Recently, we merged the 2 Salesforce orgs. However, the pardot orgs were kept separate. So, now we have ...
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109 views

Disable the feature- 'Enable Connected Campaigns and Engagement History'

Our Pardot admin, clicked the 'Enable Connected Campaigns and Engagement History' checkbox and 'Master Record Type' Checkbox in Pardot. As a result, Pardot has now become read only. What are the ...
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45 views

Custom field populated at form handler submission time even if field is not present on the form

We have a custom field in Pardot that is synced with a field in Salesforce. The setting Keep this field’s type and possible values (for dropdowns, radio buttons, checkboxes) in sync with the CRM is ...
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1answer
60 views

send data from linkedin Lead gen forms to Pardot or Sales Cloud

I have tried integrating LinkedIn lead gen forms to pardot via Zapier but the roadblock is that Zapier is updating prospect campaign if the prospect is already in the pardot system. has anyone ever ...
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16 views

Is it possible to replace contactid in pardot

I want to replace the contactId with another existing contactid in pardot as shown below image. Is it possible to achieve this requirement using different way in pardot?  Kindly help for it.
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34 views

Can we Delete the default Email Preference page in Pardot

How to delete the Default email preference page in Pardot
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147 views

Lead Record Type for Pardot Prospect

What is a best practice way of automating the Lead Record Type selection for a Lead that was created from the sync of a Pardot Prospect? For example, in SF there are 2 Lead Record Types, 1. Sales 2. ...
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19 views

Can't reach the Permission Sets

I always have this error when I navigate to the Permission Sets ever since I installed the Pardot AppExchange App: "We're sorry to report that something has happened to your session. Log in ...
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70 views

How to selectively sync in Pardot based on email opt in

Is there a best practice for setting up selective syncing with Pardot so that only 'opted in' Leads/Contacts are synced from Salesforce to Pardot. I am not bothered if they subsequently opt out and ...
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20 views

Need assistance with Pardot and Salesforce Sync

One of our client is facing some trouble with Pardot and Salesforce and opportunity syncing - Normally, when a lead is created and converted by our standard process, a “Contact Role” is automatically ...
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56 views

Does Active Assignment (Pardot) affect existing prospects?

Does Assigning prospects via salesforce.com Active Assignment Rule in Pardot affect prospects already in the database or would affect only new created ones?
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1answer
205 views

Display a Pardot Custom Field on Thank You (Code) page of Form

I have a Pardot form where the person enters an Account# (field is populated already in Pardot). They hit submit, and I'd like the Thank You text in Pardot to display another field of their's based on ...
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14 views

Fetch data from reports

I have a requirement where I want to show charts , graphs or pull data from reports in pardot email template. Is their any way I can do that either in pardot or from salesforce itself ?
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1answer
57 views

can we connect one pardot account with multiple salesforce instances?

As my client acquired by new customer,they looking for possibilities to connect one pardot account with multiple salesfroce instances. is this possible?
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32 views

Pardot Interaction Report

I have a request to get the data that is currently in Pardot under reporting and the email interaction tab and add it to Campaigns in Salesforce. Pardot Email Reporting I have gone through all the ...
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102 views

Sending email in Pardot Engagement Studio using dynamic list during business hours

There is a program in Pardot Engagement Studio having 3 simple steps - start/entry point - a dynamic list, send email, end. The email is to be send on weekdays during business hours. The dynamic list ...
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1answer
43 views

Inactive prospects in a drip program in pardot

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since ...
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17 views

Pardot engagement program

I have created a engagement program in pardot. 10 propest enters the program. From Engagement studio - report, I click on '10' mentioned along with 'start'. It shows me those 10 prospects who entered ...
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15 views

Pardot list segmentation complex

I have multiple lists (100s) within Pardot instance. The one which I have to work on contains 9000 prospects. chances are that these prospects can also be a part of multiple lists or may be not. From ...
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24 views

syncing non synced contacts from salesforce to pardot

There are say 100 contacts in sales cloud, out of which 50 are already synced with pardot. What's the best to sync rest of them and how to find out which ones are synced and which are not?
3
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1answer
517 views

Lead generation in marketing cloud

We are migrating from Pardot to Marketing cloud, and i'm trying to figure out the process of lead generation in Marketing Cloud. Today, forms on our landing pages post data to form handlers in ...
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16 views

Rule group within a rule group in Pardot

Is it possible to have a rule group within a rule group while creating dynamic list in Pardot?
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1answer
64 views

GotoMeeting Webinar prospects are not syncing to Pardot

I have created 14 days free trail account for GoToMeeting Webinar. Added connector in Salesforce Pardot successfully. Scheduled Webinar on GoToWebinar it got sync with Pardot Calendar. But when I ...
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55 views

Pardot-Only users not working when “Salesforce User Sync” is not enabled?

Occasionally we do user management in Pardot. Only recently did we notice that for several users we see the message "Please select a CRM Username for this user" on the top of the window. We have no ...
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11 views

Alternate to 3rd party tools for newletters in pardot

Excuse me for a direct question, however need just a hint if someone can. Just wondering if it's compulsory to use 3rd party tool to send weekly newsletters via Pardot or is it feasible within Pardot ...
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104 views

Scratch Org creation for Non-native clouds (e.g. Financial, Commerce, Marketing Cloud, Pardot,..)

We have developed managed packages for customers that extends Salesforce products that are not fully native like Sales Cloud. I mean products that you have to install in your org like Financial ...
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1answer
192 views

Pardot engagement studio is sending emails with a delay

I set up engagement studio for our newsletter opt in. After submitting a form, the user is added to a list which is the starting point of the engagement studio. Then the user is supposed to receive an ...