Questions tagged [pardot]
Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.
213
questions
-1
votes
0
answers
18
views
Account Engagement Hard Bounce not syncing back to custom Hard Bounce Checkbox in Salesforce
I have some Leads/Contacts which have Account Engagement hard bounces but it is not reflecting or syncing back to the Hard Bounce checkbox in Salesforce. Majority have synced but there are a few that ...
0
votes
0
answers
41
views
Trouble with Pardot Tracking & Consent API and WordPress/CookieYes
We are trying to get the Pardot tracking script to sync Account Engagement opt-in status to match our third-party consent manager without much luck. We are using the following for the website:
CMS: ...
0
votes
0
answers
18
views
Update Campaign Status with an Email Reply via Pardot
I need to update a record's campaign status if they reply to an Engage Email from Pardot. How/can this be accomplished?
- 11
-2
votes
0
answers
26
views
Where is email-statistics in Pardot v5 API?
I'm looking for this data, but in the v5 API. How can I access this dataset?
- 119
0
votes
0
answers
37
views
How to configure a Dynamic Redirect on Form Submission based on Form Input
I have a pardot form (in an iframe on my landing page) with a custom drop down field where a user can select Product A or Product B. On form submission, I would like to redirect the user to thank-you-...
-1
votes
0
answers
33
views
Custom Merge Fields in Account Engagement / Pardot not syncing
Under the Email Content applet in Pardot, we are using the drag-and-drop builder ,but we are not able to see all of our custom HML / merge fields.
Is this possible?
-1
votes
0
answers
37
views
Not able to assign Pardot Admin and create Business unit
I am at the initial stage of setting up a Pardot Dev Sandbox. During the very first step to assign an Admin User and create a Business Unit I am getting no option to add but instead getting below ...
- 1
0
votes
0
answers
19
views
Is there a way to get a report of Pardot Salesforce engage alerts?
Basically is there any other way, ideally a typical SF tabular report, to view the data from the alert tiles from the image below.
Googling I can only find reports regarding user adoption and metrics ...
- 206
0
votes
0
answers
55
views
Pardot scoring categories
Good day everyone,
At the moment I have reached the limit of the Pardot Scoring Categories.
I am going to merge multiple scoring categories into one category, but I am not sure how it will affect all ...
-1
votes
1
answer
249
views
Can we remove unsubscribe button from Pardot emails?
I want to completely remove the unsub from my email template on Pardot. Because the emails i am sending are internal for my company.
Kindly help if there is a way.
0
votes
0
answers
68
views
Is it possible to infer email statistics with Visitor Activity results from the Pardot API?
all -- I'm attempting to integrate with the Pardot API to obtain email campaign statistics.
Of course my original plan was to query data from the email statistics object, but this won't be possible ...
0
votes
0
answers
34
views
What happens if I accidentally clicked on Enable connected campaigns and engagement history?
I accidentally clicked on the checkbox under connector settings > campaign tab, and then unticked it in account engagement. For context, this is a new org and it's connector has not been unpaused. ...
0
votes
0
answers
143
views
Triggered E-Mail with Pardot
Triggered E-Mail with Pardot based on a business-logic in SF.
We want to send an one-to-one email including dynamic content via Pardot based on a business logic (trigger) from SF.
What is the ...
- 1
-1
votes
1
answer
294
views
How to get list of prospects using email ids
I am new to pardot. We are trying to push data in pardot[email id, first name and last name]. So basically we are checking if the email id is already registered in pardot or already registered in ...
0
votes
2
answers
610
views
Call Pardot APIs from Apex: obtaining the access token
I am trying to get a token in apex code so that I can save this in a custom object -- This token once retrieved will be further used to access Pardot from Salesforce via apex code.
While running the ...
0
votes
0
answers
113
views
Engagement History Reporting
We use SFDC with Pardot and I cannot for the life of me figure out how to bring all our marketing activity into a reportable format.
I want to see an itemized list of form submissions, landing page ...
- 89
0
votes
1
answer
106
views
Pardot general user
I can't find where in Pardot to define the "General user" email address. It has been setup to a certain email address, but need to change it.
I see that the "general user email address&...
0
votes
1
answer
48
views
Pardot - why is using own objects and sync mechanism? [closed]
I am learning about Pardot Cloud.
I have searched a lot but did not find answers that will satisfy my questions.
By learning on trailhead, I know that Salesforce treats Pardot as something as "...
0
votes
1
answer
600
views
Capture and track visitor using external form without form handler
We are moving away from using Pardot Form Handler because we've noticed that it has become unreliable on our website.
We have a WordPress website that has Gravity Forms for user registration and we're ...
- 1
1
vote
1
answer
257
views
LinkedIn Lead Gen to Pardot List?
I'm trying to think how I can automate this when I have 60+ campaigns going on.
Essentially I'm looking at the cleanest way to add a Lead to a CRM campaign and a Pardot List based on LinkedIn Lead Gen ...
- 145
1
vote
0
answers
75
views
Pardot: What is the best way of adding prospects to 2 different lists linked to 2 buttons in an email?
My use case is to create an email for prospects to sign in for 2 different events. They have to choose which one they want to go to.
I added 2 buttons and for each a different link.
Then I added it ...
2
votes
0
answers
169
views
Pardot basic email and Engagement studio
I can't seem to find a good answer for this. I am looking to create "basic" emails (ie look like they are coming from a normal esp) in the new Pardot email builder. Is that possible? All I ...
- 19
0
votes
0
answers
422
views
Assign Pardot Prospect more than once to trigger Lead Assignment Rules
We would like to store all Marketing Qualified Leads inside a Queue named "MQL Queue". This should be done to every Prospect we get through forms into Pardot. Therefore we add the action &...
- 4,200
0
votes
1
answer
33
views
Should Pardot Business Unit be either "region specific" or "product specific" or can it be both?
Currently studying Pardot Business Units and was curious if a company ever uses a combination of both region and product specific B.U.'s. Just based off my research it seems that companies either use ...
- 3
0
votes
0
answers
172
views
Prospects going to Sync Queue
We have a form handler embedded in a website. The completion action of this form handler is "Assign prospect via Salesforce Active Assignment Rule". When a user fills the form a prospect is ...
- 133
0
votes
1
answer
135
views
Pardot: associate key/value pairs with a prospect
Looking to save some custom data against prospects.
Essentially its key value pairs:
Link Name = Google
Link = www.google.com
Out of the box you get the following custom field types:
Text /
Number /
...
- 206
1
vote
2
answers
662
views
Invalid datetime format in Pardot query
I'm trying to read some records through the Pardot API, for example the visitor page view
If I'm not using any filters, it works just fine and I get some records. I copied the createdAt right from one ...
- 119
0
votes
1
answer
353
views
Retrieve form fields thru Pardot API
The Pardot APIs all have a /form endpoint but judging by the docs there is no attribute for "fields". Is it possible to retrieve form fields thru the APIs?
- 3,906
0
votes
1
answer
390
views
Setting up a Pardot Sandbox
So we recently purchased a license for a Pardot sandbox (We've got Plus edition so we don't have one by default) and I'm having a hard time figuring out how to set it up. I'm following the ...
0
votes
1
answer
444
views
Set Campaign Member custom field in Pardot
I have a requirement to set a custom field while creating a Campaign Member from a Pardot form using "Add to Campaign". Currently the only field that can be set is the standard status field.
...
- 69
0
votes
1
answer
697
views
Sending email notifications via Pardot
I'm working with a company that has a custom object trigger and some apex code that sends out email notifications when certain events occur using Messaging.SingleEmailMessage(). The company would like ...
- 149
0
votes
1
answer
897
views
How to associate the Pardot visitor ID with form submission
We are using Drupal forms on our website that process submitted form data before sending it via POST form action to Pardot endpoint url. The Pardot visitor ID is therefore not associated with the ...
- 1
0
votes
1
answer
675
views
Not able to assign Pardot Admin
I am at the initial stage of setting up a Pardot Dev Sandbox. During the very first step to assign an Admin User and create a Business Unit I am just getting a blank screen and getting no option to ...
- 133
0
votes
1
answer
1k
views
Form Handler dynamic success endpoint
Can we create a dynamic success/error endpoint for form handler?
Maybe as a GET parameter, like this?
action="httpss://go.pardot.com/rfr/frf?success=https://myurl.com/bob/foo/123445"
The ...
- 101
0
votes
1
answer
598
views
Is there a way to add 'Add to Pardot List' button on Custom related list of Contact object?
We have created a Custom related list to show only Active Contacts on Account page and we need the standard buttons like 'Add to Campaign', 'Add to Pardot List'. I am able to add 'Add to Campaign' as ...
- 367
0
votes
1
answer
156
views
Can Marketing Cloud be used for B2B? [closed]
I always heard that for B2B Pardot is more suitable than Marketing Cloud, which is preferred for a B2C model. Is there any reason other than the license price?
I am not asking for an opinion but ...
- 305
0
votes
0
answers
170
views
Pardot - engagement history view
When I view engagement history for a Lead view in Salesforce, I see moments such as Email Open: Email Asset Name. My expectation is that clicking on the email asset name (red arrow below) would allow ...
1
vote
0
answers
468
views
Delete Contacts but keep Prospects in Pardot
I have a client with a few hundred Contacts in SFDC that we want to delete. These Contacts are linked to Prospects in Pardot (via CRM Contact ID). When the Contacts get deleted, the synchronization ...
- 149
0
votes
1
answer
505
views
How to export the Audits Table for Pardot Prospects?
We uploaded a large batch of Contacts in Salesforce. These inadvertantly synched with existing Prospects in Pardot and overwrote some fields that we need in our mailing lists. For example, the company ...
- 149
0
votes
2
answers
1k
views
Dynamic Pardot email link not getting tracked
I have created an email template in Pardot. Email template has a link/button which has dynamic URL by using Pardot Account Merge field & this merge field value is retrieved from Salesforce Account ...
- 634
0
votes
1
answer
476
views
Multi Business unit creates a duplicate lead in salesforce
We have a scenario. We recently configured 4 new Pardot Business Units. All 4 BUs are connected to single salesforce org.
As per the implementation guide, we configured Marketing data sharing, stopped ...
- 2,641
0
votes
0
answers
207
views
Does Mail throttling exist in Pardot?
A problem that we have run into is that organizations flag email if there are a number of them going into the company at the same time. They get flagged as bulk and are not allowed through. These ...
-2
votes
1
answer
1k
views
Pardot FormHandler via API [closed]
How I can send data to Pardot FormHandler via API. And get the JSON response as in this question: Pardot form handler submission via API?
0
votes
1
answer
245
views
How do I prevent deleted multi-select picklist values from reappearing after deletion?
The custom field values on a multi-select picklist just reappeared after I deleted them, and the user who influenced this is our Pardot integration user. How do I prevent this from happening again? I'...
- 31
0
votes
0
answers
68
views
Pardot + Sales Cloud: implementing event marketing
We are currently unsure if we are using Sales Cloud + Pardot like it is intended. Therefore I am asking for help because our current process of event invitations is very odd.
Our current process looks ...
- 4,200
0
votes
1
answer
565
views
Engagement history data is stored in salesforce.com or not
We have engagement history enabled and engagement history data is shown in salesforce.com against contacts. I have business requirement to do some processing on this engagement history data.
I want to ...
- 71
0
votes
1
answer
297
views
Pardot CustomField array - not being updated by x-www-form-urlencoded POST API
I have a Prospect object in Pardot containing the following multi-select field:
"Your_Interests": {
"value": [
"Option1",
...
0
votes
1
answer
273
views
Create "Draft" Email In Pardot API
I have a tool that builds emails and can send through various ESPs like Pardot (sand Salesforce Marketing Cloud). I see the API endpoints for sending emails (https://developer.salesforce.com/docs/...
- 313
0
votes
0
answers
151
views
Using python to export from pardot when pypardots won't do
I finally got authentication to work and I can get the access token and the reset token which I knwo got pypardotsf to work. However pypardot doesn't seem to support export. So, I tried it au ...
0
votes
1
answer
121
views
System.ListException: List index out of bounds: 3 after Mass Email completion action from Pardot
I followed the suggestion from Salesforce and modified there sample code for an Apex trigger, in order to get a Campaign Member History.
https://help.salesforce.com/s/articleView?id=000330472&type=...
