Does Marketing Cloud automatically switch all relevant user accounts when Day Light Saving time occurs? (i.e. their user account timezone is changed)
asked Apr 12, 2019 at 10:21
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Do you mean server storage of data (date in Data Extensions/Data Views), or do you mean User Interface side (Send times, scheduled automations, etc.)?– GortoningtonCommented Apr 12, 2019 at 12:34
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2 Answers
On checking, I guess Salesforce handles the same.
If I set our default timezone (in Company Information) to "(GMT-04:00) Eastern Daylight Time (America/New_York)", then it will automatically change to "(GMT-05:00) Eastern Standard Time (America/New_York)" in November when Daylight Savings for New York ends.
(Confirmed with Salesforce support)
Thread: https://success.salesforce.com/answers?id=9063A000000DsMjQAK
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Is this for Salesforce CRM or Marketing Cloud? Even if its CRM, I have an account which is currently GMT that hasn't switched to BST (it should have done, 12 days ago). Commented Apr 12, 2019 at 11:02
The answer is yes, it’s indicated by * on the user account time zone settings.
answered Apr 12, 2019 at 16:35