We're capturing User information through web based form and the same is integrated with sales cloud which automatically creates a lead based on information provided. We've marketing cloud integrated only with sales cloud.
Now, I want to send a confirmation sms to user in real time as soon as a lead is created, and for that I need to do mobile opt-in in real time in marketing cloud.
Journey I'm planning for this would be a trigger base journey, i.e. as soon as a new lead is created, that lead contact would enter into the journey. Existing journey builder doesn't provide any option to trigger a mobile opt-in or data import activity into mobile contact list.
- How to do real time opt-in in marketing cloud ?
- Can I also do it in sales cloud ? Is there any option available where I can do mobile opt-in in sales cloud and marketing cloud then automatically adds into mobile contact list.