i have cloned an existing sandbox in salesforce. the email id of the sandbox has been updated with .invalid. now when i try to log into the sandbox the verification code is being send to the email id with .invalid appended.

how do i edit the email id without logging in?

closed as unclear what you're asking by Pranay Jaiswal, Himanshu, Basti, Brian Mansfield, Mohith Shrivastava Apr 8 at 18:10

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.


Whichever user originally created the Sandbox will have a valid email in the sandbox. Try to login as that user and the verification code will go to their real email address.


As @Sebastian Kessel commented, once you've logged into the Sandbox as that user, you can go to the Users list view in setup and edit other users' email addresses to be their real email address.

  • 1
    You should add that the user in question can also fix Other users’ emails. – Sebastian Kessel Apr 4 at 8:26

Not the answer you're looking for? Browse other questions tagged or ask your own question.