Dynamic Email Picklist

Question

Hi guys do u have any Idea how to call the value of picklist in Case for example using Schema.PicklistEntry. Do I need to attach the Schema.PicklistEntry in a String?

if(toAddresses.size()>0){ System.debug('Inside the to Addresses.size'); newCase.Description = email.plainTextBody; newCase.Subject = email.subject; newCase.Status= 'New';

}

Answer 1

Looks like you're writing an inbound email handler?

For your particular scenario I'd say "don't:". Why you need to specify the status? Most likely the default is already "New" (if administrator set "Closed" as default for whatever bizarre reason - ask him about it instead of trying to work around his decision). The less code you have, the easier it gets ;) Respect the defaults, don't surprise the users, don't make them think.

A more generic answer... Something like this?

Schema.DescribeFieldResult f = Case.Status.getDescribe();
for(Schema.PicklistEntry pe : f.getPicklistValues()){
    if(pe.isActive() && pe.isDefaultValue()){
        c.Status = pe.getValue();
        break;
    }
}