When you log in to Salesforce for the first time from a new computer (or new browser), you are asked to provide a Verification Code which is emailed (or texted) to you, as an additional security precaution. Is it possible to enable this behavior for Customer Community users?

I did see this question on two-factor authentication for community users, and the solution there could work, but I took the question to mean full TFA, where the user must provide a one-time code generated from a token app; I only need to use a verification code on first use from a new computer - which Salesforce already does for full licenses. Can I enable this default functionality for my community?


There is currently no way to enable email verification for Communities users:

Please check the link: https://help.salesforce.com/articleView?id=000231256&type=1&language=en_US


Try this: Retrieve verification code by SMS, email, Temporary Verification code


I believe you cannot. Based on this article seems that this is only available for full CRM license which excludes Community users: https://help.salesforce.com/articleView?id=000176035&type=1.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.