I was struck at a point where I want to populate a formula field in an object based on the billing state. I've tried below formula and it worked.
CASE( BillingState,
'AP', 'IST',
'TL', 'IST',
'ALASKA', 'EST',''
)
The field is taking only upper case letters. I want my field to accept values both in upper and lower case. Can someone help me on what needs to be added to my code snippet.
Thanks in Advance...