Criteria-based sharing rules don't work when record is owned by Automated Process User

Question

I have an OWD of PRIVATE on Account/Contact

• Criteria-based sharing rule extends Read to users in Group MyGroup

Given a user

• with CRUD R on Account but not View ALL or View All Data
• member of MyGroup

When search is done by said user...

• Record is not found if owned by Automated Process user
• Record is found if owned by any other user

What's going on?

(Implications for consumers of Platform Events that don't coerce an ownerId on inserted records)

Answer 1

This appears to be a Known Issue

When you click the Sharing button

• On a record owned by Automated Process, you see one entry for License Manager. Expanding License Manager you get all the users with View All on the Account object

• On a record owned by any other user, you see an entry for User (the owner), and for MyGroup - that is, as expected.

Workarounds:

• use triggers or other automation to change the owner of the record to other than Automated Process or ...
• extend View All permissions on record's SObject to affected users

UPDATE: Issue resolved in Spring 22