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Simon
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I sent an email on August 25 using Journey Builder and the report showed the number of people opening and clicking on the email but 0% delivery rate. Data view and Email Studio showed the same result and I already made sure that I included pixel tracking in the email. I've checked all accounts and it seems to only affect this account which is on stack 8.

Any help would be appreciated. Thanks enter image description here

I sent an email on August 25 using Journey Builder and the report showed the number of people opening and clicking on the email but 0% delivery rate. Data view and Email Studio showed the same result and I already made sure that I included pixel tracking in the email. I've checked all accounts and it seems to only affect this account which is on stack 8. enter image description here

I sent an email on August 25 using Journey Builder and the report showed the number of people opening and clicking on the email but 0% delivery rate. Data view and Email Studio showed the same result and I already made sure that I included pixel tracking in the email. I've checked all accounts and it seems to only affect this account which is on stack 8.

Any help would be appreciated. Thanks enter image description here

Source Link
Simon
  • 13
  • 4

Journey Builder shows 0% delivery but also shows number of people opened and clicked on the an email send

I sent an email on August 25 using Journey Builder and the report showed the number of people opening and clicking on the email but 0% delivery rate. Data view and Email Studio showed the same result and I already made sure that I included pixel tracking in the email. I've checked all accounts and it seems to only affect this account which is on stack 8. enter image description here