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Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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Salesforce Classic - Email Drafts

One of the requirements is email approvals before sending. In searching, this lead me to the Salesforce Case Feed and Email Drafts. In my Sandbox, I have enabled "Enable Email Drafts". … You can see that the 3rd email action is not visible. …
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-2 votes

Need help on understanding this requirement

Salesforce.com generates an email address unique to this email service. Emails sent to this inbound email address run the ProcessApplicant class: Click Setup | Develop | Email Services. … Click New Email Service. Enter jobApplication for the Email Service Name. Enter ProcessApplicant for the Apex Class. Click Save and New Email Address. …
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