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Daniel Hoechst
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support:clickToDial in console Click to Dial Disabled

I have a Visualforce page that uses <support:clickToDial>. When a user is in Service Console, click to dial is disabled. Click to dial works in standard Salesforce salesforce pages and on my Visualforce page when not in console. It also works if I exit the CTI adaptor and reopen it while console is open with the page up. What might be a solution?

I am including the javascript.

<apex:includeScript value="/support/console/24.0/integration.js"/>

Update: looks like it is something very specific about the page (which is a mess anyways). I can't replicate if I start from a fresh page. Looks like I'll start from scratch on the page and write it the way it should have been written to start...

Daniel Hoechst
  • 25.2k
  • 7
  • 81
  • 115