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Questions tagged [console]

Console used in the context of the "Salesforce Console". A Product of service cloud.

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Can we disable subTabs completely in a Lightning Console App?

10,000 ft view of the problem? When in a Lightning Console App, I ALWAYS, UNCONDITIONALLY want to open links to Products in a Workspace Tab. I NEVER want Products to open as a SubTab. 20,000 ft view ...
Peter Byrne's user avatar
1 vote
0 answers
118 views

Using Console Integration Toolkit in VisualForce in Lightning

I have a Visualforce page that is used inside the lightning console app. According to this Salesforce documentation, certain methods from Console Integration Toolkit are permissible in Lightning. ...
ApexAdam's user avatar
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-1 votes
1 answer
112 views

Unable to view complete case number - How to remove salesforce console standard tabs Bold Header

In Console App, when I open Account and then open any case inside it, the active case tab is Bold and the case number is truncated. I wonder it happened with recent release of salesforce couple of ...
Sharath Jallu's user avatar
0 votes
1 answer
81 views

Remove Edit in console App for Users

The Edit icon that is present in the image, it was getting displayed for the low level profile users as well. Do we have any permission where we can hide this to be not visible for Profile level users ...
Eagerin Sf's user avatar
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1 vote
0 answers
158 views

Lightning console method workspaceAPI.closeTab() is not working after keeping the console tab open for sometime(approx. 2 hrs)

The following method for closing the console tab is working if user launches the page and trying to Cancel immediately. But if the page is idle for sometime like 2 hours and if user try to Cancel , ...
indrasen neelam's user avatar
0 votes
1 answer
410 views

Calling data using @wire adapter getRecord showing undefined user details

Stuck Here. Cannot see output on console and on component too. It's coming undefined. Please Help. JS Class userId = Id userDetail @wire(getRecord, {recordId:'0055i000000enpHAAQ', fields:['User....
Mona's user avatar
  • 3
1 vote
1 answer
29 views

Require field keep asking to enter the value even after entered in Salesforce Macro

I am trying to create a Macro in Salesforce Sales Console. After enter the Macro name and click on Save, record is not created, instead value get cleared from the Macro name field and show the message ...
jks's user avatar
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0 answers
43 views

Salesforce Console Layout how to achieve UI look

I was looking at some old dreamforce recordings and I saw this salesforce console app. Here is a link to the recording - they start showing the app at around 12 minutes My question is how did they ...
Thomas Gunn's user avatar
2 votes
1 answer
1k views

lightning-formatted-url with Target="_self" is opening in a new window in chrome from Salesforce console app

I'm using a lightning-formatted-url with targer="_self" inside record-edit-form which has a link to a case. upon clicking, the link is opening in a separate tab or in new window(for some ...
Agnibha's user avatar
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1 answer
203 views

Customize Lightning History Utility

Is there any way, how we could adjust an offered records of the History Utility in Lightning Console App? Let's assume a use case, where I want to exclude Case Tabs from the recent tabs history (...
Alien's user avatar
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1 vote
0 answers
945 views

renderedCallback method in child component not recognized (undefined) when variable passed from parent component

I am trying to pass a variable from parent component to child component in LWC. But when I tried to access this variable in renderedCallback method of child component, it is showing loanId as ...
Utkarsh Maheshwari's user avatar
2 votes
1 answer
423 views

Open Classic Console Tab from LWC in Classic VFP

Working a classic org that is trying to iteratively add LWCs for future migration. Successfully created and deployed the LWC into a VFP, functions as expected. We would like to add open a classic ...
S.B.'s user avatar
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0 votes
0 answers
1k views

Is it possible to build a custom split view as Salesforce has done with High Velocity Sales?

I'd like to customize the split view panel in the console view as Salesforce has done with the high velocity sales console view, using LWC components. How do they support the tabular navigation of ...
Hugo's user avatar
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1 vote
2 answers
2k views

Alternative to Workspace API for LWC

According to Lightning Experience Roadmap there is no hope for support Console Workspace API with Lightning Web Components in near future. When we create LWC application for Salesforce Console - one ...
Grzegorz Połuch's user avatar
0 votes
1 answer
1k views

Salesforce subTab name change in the console app

I am trying to change the name of the subtab in the console app but it is getting stuck with the tab tille as "Loading...." written this below code to get the issue but not working, can ...
trukio's user avatar
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2 votes
1 answer
1k views

LWC - map function is working on console but not on the page

The idea is to remove duplicate id's upon selection of records using checkbox. Below is the code used. selectedTaskObj3 = []; let el = this.template.querySelector("lightning-datatable"); let ...
Adarsh Srinivasan's user avatar
3 votes
2 answers
20k views

How to fix error 431 Request Header Fields Too Large . HTTP CODE[431] in Anonymous Window

I'm getting this error when I execute a query and call a method inside the anonimous window. It's strange because I've executed a code very similar in length before and I've never seen this error. I'...
Emmanuel_M's user avatar
1 vote
0 answers
535 views

Review the errors on this page. missing required field: [ParentId]

I am trying to open the case comment in custom lightning console app programmatically. The case comment opens in new tab but I get an error when I hit the save button. Please refer to code and image ...
Mehakdeep Chhina's user avatar
1 vote
1 answer
973 views

Override Action with Component in Lightning Console as overlay or modal instead of a new tab

From a list view, either by overriding a standard action or by using a list button, I would like to open my lightning (currently using aura) component in a modal dialog instead of a new tab in the ...
Axel Duhême's user avatar
1 vote
1 answer
206 views

Removing "/aura" Logs from Dev Console

I have played with the debug levels, but I cannot figure out a way to stop the console from showing all of these annoying "/aura" logs. Has anyone figured out how to remove these?
number41's user avatar
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2 votes
0 answers
558 views

Handling tabRefreshed event in LWC

I am in need of refreshing the LWC component when user clicks on 'Refresh Tab' action in a console application. I coundn't find a way of handling the tabRefreshed event in LWC components. 1. What I ...
Hareesh Mohan's user avatar
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0 answers
17 views

Data is displayed in Classic view but not in console view

I have a VF page where on click of a button, it makes a GET call and fetches data from external system and displays it in another VF page. This works fine in classic. But when I do the same in Sales ...
sfdcdev's user avatar
  • 39
1 vote
1 answer
752 views

Open Knowledge Articles in Console Tab from Flow

I am trying to open a knowledge article in a console tab from a flow. Clicking the hyperlink in the flow from display text is rendering the article in the same page as the flow. Attempts were made ...
S.B.'s user avatar
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1 vote
1 answer
498 views

Visualforce Remoting: Parameter length does not match remote action parameters: expected 1 parameters, got

Just configured a new methode in a visualforce page trying to write a variable (ID) from the VisualForce page to the Apex Controller. Console is providing me the following error Visualforce Remoting:...
Nick Kuppens's user avatar
0 votes
1 answer
658 views

How to redirect to queue detail page as sub-tab in lightning console

I have a button which redirects to the user detail page on clicking it, as sub-tab in lightning console. I want to do the same if the record owner is a queue. I tried with the queue URL but nothing ...
sfdcOwl's user avatar
  • 13
0 votes
1 answer
396 views

Switching Console Apps generates a Bad Message 414 reason: URI Too Long

I have a LWC where I am switching between Console Apps. Each time I switch, the URL for the Console increases to a point where after about 5 iterations it generates an error. Is there any way to ...
Eric Smith's user avatar
2 votes
0 answers
327 views

Focus tab after firing Create record event in console app

I'm firing force:createRecord event from custom lightning component in lightning service console. I used Workspace api close Tab and closing the current and firing the record event , after that where ...
horus e's user avatar
  • 21
0 votes
1 answer
2k views

OpenTab with focus after closing some other tabs on Console Navigation Apps

I have overriden new Account and Edit Account standard actions with some custom Lightning Components. On console navigation apps i want to close some tabs on Account save and then open a new tab to ...
Giorgos Galaios's user avatar
0 votes
1 answer
230 views

VF with long:out within SImpleDialog iFrame in classic console - Cant close or refresh tab

I have some legacy code that works everywhere except it is now broken in Salesforce Classic Sales Console. The code is executed from a javascript button that put the content of a VF page within an ...
Eric's user avatar
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0 votes
1 answer
216 views

Error While adding code comments

I'm getting below error message while I add comments for code. Failed to create createContainerMember for containerId=1dc1w000000RKpEAAW: Body: data value too large: / * Copyright (c), FinancialForce....
user77394's user avatar
5 votes
1 answer
9k views

Id attribute of an element gets changed in LWC

I have defined an element in LWC as <div class="popup" id="contactpopup"></div> but it renders as: <div class="popup" id="contactpopup-10"></div> any random number is ...
user2815826's user avatar
0 votes
1 answer
521 views

How to Adjust the Sidebar Width in the Lightning Console

In Salesforce Classic, the sidebar width can be adjusted by clicking and dragging on the boundary of the sidebar, but this does not work in Lighting. How can the sidebar width be adjusted in Lightning?...
Jwok's user avatar
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2 votes
1 answer
484 views

Winter 20 : Getting Promise rejection, intermittently, when we close tab

On tabClose we have started reciveing an error message : [PromiseRejection: Error: getTabInfo() - Failed to get tabInfo for tabId `ctab7`] {anonymous}()@https://*****.lightning.force.com/auraFW/...
Nagendra Singh's user avatar
6 votes
3 answers
2k views

Set Console App' Tab Icon size

I have a Console app with a custom Lightning page where I have set the tab icon and name using: workspaceAPI.setTabLabel({ tabId: focusedTabId, label: a })...
Akash's user avatar
  • 361
0 votes
1 answer
109 views

Theme4u Console not getting returned by Quick Action

I am trying to determine whether the user is in Lightning Console when they select a Quick Action (Lightning Component) but it comes back as regular Lightning UI no matter if the user is on a Console ...
snugsfbay's user avatar
  • 966
0 votes
1 answer
47 views

Salesforce support for Scripting languages in Visualforce pages embedded in Service Console

I had an issue with a Visualforce page embedded as a tab in the Service Console. I created a case with Salesforce support to help me with the issue as it was working prior the recent Chrome upgrade. ...
Francis A.'s user avatar
1 vote
0 answers
214 views

Lightning console methods does not respond after keeping console tabs open for sometime

There is a wired behavior observed in our lightning console app. After few tabs and subtabs opens up and we keep the browser open for an hour or so, the lightning methods top open tab and subtabs ...
Nagendra Singh's user avatar
-1 votes
1 answer
209 views

System.LimitException: Apex CPU time limit exceeded in Console

I am getting error System.LimitException: Apex CPU time limit exceeded It is working fine in sandbox once i deploy in production it gave me error as above. As in production i got set<String>...
Palash's user avatar
  • 7
-1 votes
1 answer
489 views

How to mark duplicate record as checked [duplicate]

How to unchecked duplicate account record that have opportunity/contact or both. Default duplicate__c is false. Example: Suppose, there are total 3 duplicate name record, with one duplicate name ...
Palash's user avatar
  • 7
0 votes
1 answer
1k views

Variable does not exists?

I cannot compare the value of two different list field(ie name) Getting me error Variable does not exist: Name List<Account> actLst = new List<Account>(); Set<String> ...
Palash's user avatar
  • 7
0 votes
1 answer
55 views

How to mark check(true) for particular records

Whenever i run this code in console all duplicate record are checked . I need those record ,if duplicate name(record) is greater than 1 than mark it as checked. (i.e if two record of same name then 1 ...
Palash's user avatar
  • 7
3 votes
1 answer
1k views

Open Lightning Console tab for edit and view all at once

Using the <lightning:workspaceapi> tag and calling the same reuseable component twice (once for edit and once for view) does not seem to let me open the edit page modal and open a new tab for ...
snugsfbay's user avatar
  • 966
1 vote
0 answers
1k views

DOM Exception JSON.stringify - Error in Console

Updates: ----Latest Update---- I am able to convert the event to a string with dojox and their serializer that allows circular objects to be stringified. I originally tried to include dojox via a ...
S.B.'s user avatar
  • 2,081
4 votes
2 answers
3k views

Can a lightning web component know the difference between console and standard view?

I created a LWC which displays a link to an object... and I want that link to "open in a new window" (target "_blank") if the user is viewing it via standard navigation view (non-console). And, if ...
Paul N's user avatar
  • 1,030
1 vote
0 answers
259 views

Capture Browser Click Events from Console Component

I am trying to capture all clicks in the salesforce classic console from a script in a custom console component. The following javascript logs all onclick events in the console in the frame of that ...
S.B.'s user avatar
  • 2,081
7 votes
1 answer
3k views

LWC: Invalid event type "WireContextEvent" dispatched in element

Updated the question: We are using custom Lightning Console App. Here is a simplified version of our LWC to explain the problem. Any idea? sampleWireContextEventWarning.html <template> ...
wesfaith's user avatar
  • 459
1 vote
1 answer
1k views

Cannot open multiple times lightning component content as subtab in Lightning Console with different params by using workspaceAPI.openSubtab

I want to open multiple subtabs with lightning component content in lightning Console with different parameters. Each time I call openSubtab, a new subtab should open event if there is already a ...
Qiuyan LIU's user avatar
0 votes
1 answer
346 views

How do I make a console footer open a new tab?

I have a console app with footer components Macros, Knowledge, and History. Each of them opens a mini-window next to the respective component. I know how to create a new console component that does ...
SarcasticSully's user avatar
1 vote
1 answer
931 views

Open parent and child records as primary tab and sub tab in console at the same time

I am trying to open a primary tab and subtab in the console app after user clicks button on visualforce page in custom console component. The subtab would be the opportunity entered in the input field ...
semak0515's user avatar
0 votes
0 answers
26 views

How to send events from subtab1 to subtab2, after the subtab2 is opened?

I want to send some parameters from one subtab to another subtab. For example, subtab1 has a link which opens subtab2. The parameters cannot be sent in url as the parameters are too long to be sent. ...
Nagendra K S's user avatar

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