I have crated few products. Now I cannot find them when I am trying to add them to the Opportunity. Products are active. They are added to a Price Book. Price Book is also active. Any idea what is required to be done?
I found something like this myself puzzeling one time or another. I was usually able to find and use products after pricebook entries in the standard and at least one custom pricebook where present and active. Note you can not only activate/deactivate products but also the pricebook entries themselves.
Please check the following:
- Custom Pricebook exists and is active
- Custom Pricebook is assigned to the specific Opportunity
- Pricebook Entries exists in the Standard Pricebook and is active
- Pricebook Entries exists for the Custom Pricebook and is active
- Product is active