Cannot find product to add to Opportunity

Question

I have crated few products. Now I cannot find them when I am trying to add them to the Opportunity. Products are active. They are added to a Price Book. Price Book is also active. Any idea what is required to be done?

Answer 1

I found something like this myself puzzeling one time or another. I was usually able to find and use products after pricebook entries in the standard and at least one custom pricebook where present and active. Note you can not only activate/deactivate products but also the pricebook entries themselves.

Please check the following:

• Custom Pricebook exists and is active
• Custom Pricebook is assigned to the specific Opportunity
• Pricebook Entries exists in the Standard Pricebook and is active
• Pricebook Entries exists for the Custom Pricebook and is active
• Product is active

Answer 2

In case if you enabled multi-currency in your Org you need to check your opportunity currency and product currency. The mismatch may cause the same result