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I had a site setup which just hosts a single VF page. This page is an e-ticket which needs to be accessable publicly. It was working fine about a year ago until i revisted it last month and now I'm getting an authorization error. Bear in mind i havent made any changes to anything, it broke on it's own. I've double checked access settings to make sure all fields can be accessed by guest profile etc.

Now i've cloned the page, stripped evrything out and just put one field in there to test. It still shows the error.

enter image description here

Has anyone else experienced this problem or know what the workaround is?

This has affected all of our sites as well, not just this one. I noticed all our sites were all modified by an automated process early 2020. I don't know if this has anything to do with it.

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Example page code

    <apex:page renderAs="pdf" standardController="Registration_Subscription__c"  applyHtmlTag="false" showHeader="false" applyBodyTag="false" >
    
<head>
</head>
<body>
<p>Hello World!</p>
<p>{!Registration_Subscription__c.Contact_Name__c}</p>
</body> 
</apex:page>
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  • The security model of a 'guest' user was changed by Salesforce, most recently in Winter 20. learnexperiencecloud.com/s/article/… is a good reference
    – identigral
    Commented Aug 31, 2021 at 16:54
  • 1
    Thanks your a life saver! I missed that release update! Followed your link and set up sharing rules on the objects I needed accessing for the guest user profile. Worked straight away.
    – James Wargent
    Commented Sep 1, 2021 at 9:30

1 Answer 1

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I just needed to set up sharing rules for guest user profiles on the related objects https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_sharing_rules_guest.htm

Here's what my rule looked like:

enter image description here

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