Invalid record type error with Dataloader

Question

I am getting an 'invalid record type' error when trying to update a record type for some contacts.

1. Currently, the contacts are of a a contact record type created by an installed package. We are uninstalling the package, but before I do so I need to change the record types of these contacts.

2. I have created two new record types "Contact - New" and "Candidate - New". When created the new record types I selected that these were replacing the old types, and to update the records, but this apparently did not work.

3. I then exported the records matching the old record types.

4. I updated the CSV to replace the old record types with the new ones, and performed an update on the Contacts table.

5. I got 80-ish errors for the "Candidate - New" record type.

6. I tried exporting the RecordType table to get the full 18 digit ID, then tried re-updating but this did not work either and I received the same message.

All record types are active. All record types are currently using the contact page layout, which is not part of the installed package.

Can someone please help?! Thanks in advance!

Answer 1

Have you checked to ensure that the profile you are using to update the Contacts has the Record Types you mention? Setup -> Profiles -> Record Types?