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I am trying to use a formula with a hyperlink in a dashboard, but it is displayed incorrectly:

enter image description here

This is a known bug, which Salesforce has fixed not once, but twice.

But as you can see, to me it doesn't seem like it's fixed. This is the formula that I am using:

HYPERLINK("/lightning/r/" & Id & "/view", Accountnummer_AX__c & " - " & Name, "_self")

So, it is my error or Salesforce's?

1 Answer 1

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It seems to point to Salesforce. Even though you found those past fixed known issues, Winter '21 also seemed to have this issue pop up again in other areas which is why I suspect it's related to it.

  1. It plagued related lists (which they fixed before general release).
  2. They currently have one scheduled to be fixed related to service reports.
  3. And the following, when a formula field references another formula is not yet fixed.

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