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I have to put my app on the Salesforce security review process. On the last step it asking for Paid or Free.

  1. What will the main difference between Paid and Free App?
  2. What extra benefit I get when my app is Paid?
  3. Or can we make our App Free on AppExchange and provide trial feature? After end of the trial feature user have to contact me for get extra feature then I will charge for this. Is it possible?

2 Answers 2

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A free app is one in which salesforce security review won't cost you any money and your app can be installed by consumer free of cost.

In a paid app you can control the license and the consumer will have to go through a payment portal to make payment and purchase license. Salesforce provides you with a LMA application to manage licenses. LMA is a Salesforce app that will sit on your business Salesforce instance. Please note that you will be charged by Salesforce for security review and there will also be a revenue sharing based on agreement with salesforce ISV team.

Salesforce provides you a Trial Template orgs and you will get trial orgs for allowing customer to go through a trial.

You can achieve what you mentioned in point 3 provided you have made your app paid. If you have not made your app paid upfront then you won't be able to charge for your app.

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  • We can we create Trail org for free App. Jan 10, 2017 at 13:02
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    Yes you can also create Trial org for free apps Jan 10, 2017 at 13:03
  • Mohith I am not clear on point 3. Jan 10, 2017 at 13:03
  • Edited answer ! Hope that helps Jan 10, 2017 at 13:05
  • Can I charge from customer for the Premium services but my app is free on AppExchnage? Jan 10, 2017 at 13:06
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Regarding #3, if your app is connecting to an external service (ie: your own back-end app running in your own server), you can always create a free package, but charge for the account running in your server. You ask your customer to create a free trial account on your server, install a free Salesforce package, and then disable the account on your server after the trial has expired if the user does not want to purchase premium service.

Having said this, this is my personal opinion: the above only makes sense if your external application is storing or manipulating data for the user in a way that couldn't be done in Salesforce. If you're doing this just to be able to charge for our app bypassing the AppExchange, it's bad commercial practice and will give you some technical headache (there are some design limitations when connecting to an external service, especially around callouts and DML).

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  • I have to charge for third party API. Which is free for a limit after that I have to charge for the API. Jan 10, 2017 at 15:46

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