The Campaign ID submitted from the Lead Capture Page has been deleted

Question

I am trying to set up a Salesforce Web to Lead form via WordPress using Gravity Forms Salesforce Add-on. I have set up the Salesforce Org ID and created a feed. However, when I’m trying to test a form and have successfully submitted it. It sends an email notification saying that “The Campaign ID submitted from the Lead Capture Page has been deleted”.

Here is the sample email:

Subject: Salesforce Could Not Create This Lead

Salesforce could not create this lead because of the reason listed below. For more information about this error or help with Web-to-Case-Lead, please contact Customer Support.

Reason: The Campaign ID submitted from the Lead Capture Page has been deleted.
Lead Capture Page: https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8

Record Information:

Campaign_ID = My Campaign ID

city = Kwun Tong

country = Hong Kong

debug = 0

description = This is a test message

email = my personal email

encoding = UTF-8

encoding = UTF-8

first_name = Test

last_name = Testing

member_status = Sent

message = This is a test message

oid = My Campaign ID

phone = phone number

retURL = /become-a-distributorreseller/

state = Hong Kong

street = address

zip = zipcode

To incorporate this lead into salesforce.com you can key in the data above.

Can anyone advise what might be the problem?

Answer 1

Campaign ID is not a required field when submitting a Web-to-Lead form. There is one glaring error in the above that may be due to your changing the data:

m

essage = This is a test message

**oid = My Campaign ID**

phone = phone number

This should be your Org ID number. Once the Org is known the Campaign ID should be passed through and associated. Try it again after updating this field in Wordpress.