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I am trying to integrate Office 365 (trial Edition) onedrive with salesforce using files connect.And it is giving me "An unknown error occurred while accessing Files Connect".

here is what I am trying:

  • Creating permission set to enable Files connect cloud. Assigning it to the user.

  • Creating temp Auth. provider in SF.

  • Creating an App,Generating Consumer client and Secret in Office 365

  • Updating consumer clent Id and Secret in Auth. provider in SF.

  • Updating app to grant CRED permissions for files in Office 365.

  • Creating external data source followed by "Validate and Sync" Click.

  • updating permission set to allow external data source access.

After these steps, I go to Files tab. I see the link to One Drive. I go ahead and click the link, follow the step for first time authentication.

Authentication Successfull. I Go head and click the onedrive link again to access my files but it errors out.

I have no clue where I am missing. But here are my assumptions.

  • Authentication was not proper.
  • Site Url is not proper in external object:

if Below is my URL to site content, https://[company-name]/personal/[palceholder]/_layouts/15/onedrive.aspx?AjaxDelta=1 then https://[company-name]/personal/[palceholder] is my site URL value in External data soure.

  • trial org does not allow integration.

I did try creating a tab for my external object and I could find records with link to my files and folders.

Thanks

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Exactly the same issue with a SharePoint Online account...(and OneDrive has pretty much the same architecture) : everything's OK till I try to access my files.

In Chatter > Files, I get an "unknown error", and no results from the global Salesforce search. And it's a production server, so it doesn't come from trial org... And I'm a Salesforce admin AND SharePoint admin.

Might be a problem within Files Connect application, there was already a patch last month, and it looks like the problem is still there: https://success.salesforce.com/issues_view?id=a1p300000008d9lAAA

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  • Ya Seems like the bug has been fixed..I am now able to see my file from One Drive.
    – Bharadwaj Urma
    Commented Feb 5, 2016 at 6:40

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