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I've built out a custom ordering application where some profiles can manipulate the order params - status, line items, end date etc.

The users are reporitng that they get an 'Entity locked down' error when they try to change the order end date. We haven't changed anything in our app so has this setting changed somewhere in Salesforce?

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  • Is there any approval process setup on the order object ?
    – Jarvis
    Commented Dec 31, 2015 at 7:48
  • Check triggers related to that object.
    – Ashwani
    Commented Dec 31, 2015 at 8:13
  • There are no approvals or triggers for it
    – user5094
    Commented Dec 31, 2015 at 8:20
  • @user5094 are you using salesforce Locking Statements any where(in trigger)? developer.salesforce.com/docs/atlas.en-us.apexcode.meta/…
    – Ratan Paul
    Commented Dec 31, 2015 at 13:10

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With effect from Spring 14, there's a limitation that users can't really change the order end date if there's an associated reduction order with it. You may want to check if that is the case with your order id.

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