Supposing we have a client-server architecture where the client is using javascript Live Agent APIs and the server is Salesforce, is it possible for the client to send arbitrary data in realtime towards the server and link those data to the current chat session after the chat has started?

Thanks

Gabriele

Supposing we have a client-server architecture where the client is using javascript Live Agent APIs and the server is Salesforce, is it possible for the client to send arbitrary data in realtime towards the server and link those data to the current chat session after the chat has started?

For example, something like this timeline:

• chat with operator starts
• the user clicks button "A" so variable "button A pressed" is passed to the server (user is still chatting)
• the user clicks button "B" so variable "button B pressed" is passed to the server (user is still chatting)

And so on.

Thanks

Gabriele