I have changed the username of a portal user but the user didn receive any notification about username changed. On the other hand when I change the username of a normal user then email is received by the user. Can any one help me why the portal user didn receive the email notification.
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what does the Email log says? Setup -> Logs -> Email Log Files– Nepz SolutionsCommented Apr 9, 2015 at 8:22
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Is both type users were active when you change the user name? By default I don't see the scenario to auto send any email unless you checked "Generate new password and notify user immediately". Interestingly I am not seeing this check box for Community user page!!– Nazeer AhamedCommented Apr 9, 2015 at 9:02
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