Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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12 views

Redirect Email as a response to Incoming Email

I have a pdf or word document that I want users to click a button within to send that form to an email address. This email address creates a ticket in SF/RemedyForce. I would like SF/RF to create a ...
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0answers
9 views

Access email subject and email body data in global search

I just noticed that in global search results, data mentioned in email body or email subject is not accessible for search results (SOSL) due to salesforce search limitations. Ref: ...
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1answer
14 views

Attach dynamic PDF to email in Approval Process

I have a requirement in which when record gets approved in approval process, On final approval action an email sends to an user. I have a visualforce page which is rendered as PDF I want that ...
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1answer
21 views

Unsubscribes: Where is the status stored?

I'm not sure I understand how the unsubscribe status is stored. I'm sending to a number of custom data extensions. If I include the opt out link in my email footer and a user clicks it, how is it ...
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0answers
7 views

Community Welcome Email doesn't have subject

I have a problem when I use Salesforce community welcome email function. I have a component which as a container. <apex:component access="global" controller="WelcomeEmailComponentController" ...
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1answer
19 views

Apex - Send email to creator of the task when the task Status is “Approved” [on hold]

I found out that you cannot create email alerts on Task object. It seems that a trigger on task is the right choice. I need to make 4 different email notifications on task, but we can take this one as ...
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1answer
28 views

Is it possible to get detailed error information for failed sends?

My app invokes the SOAP API to send transactional messages using a triggered send and a SendLog data extension. To track the status of messages, I use query activities to join the Send, Open, and ...
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0answers
23 views

Why is WhoId null for task created by email from Outlook plugin?

I developed a simple trigger to fire before insert on task hoping to capture the whoId for the completed task that is inserted from using the Side Panel in Outlook. I am trying to get WhoId for the ...
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1answer
25 views

How to attach PDF files into an email

We have a visualforce page, we want to make the visualforce page convert to PDF and saved in document and after that we want to attached the body/document as PDF on email. The problem is that the ...
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1answer
8 views

Case Feed and default email template assignment

Is there a way in which to assign a particular email template ID to the Case Feed?
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0answers
11 views

Unable to send email to members in a campaign

I have to send all the members in a campaign name “x” an email using mass email in lead or contact. I have created a campaign and uploaded members using Add members – Import file under ‘Manage ...
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1answer
30 views

Creating an Apex Class for a default email template

I'm looking for a simpler method with which to set a default email template without having to use Case Status or Case Reason. Instead, I'd like to use just the Case Record Type. global class ...
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3answers
41 views

Help with apex trigger that deletes Lead when related Account is created

Basically, I need to delete a Lead record when there is a new account created with the same name and email address. All our new accounts are automatically created through our internal system. Hence, ...
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2answers
29 views

Can't update/change Email Address with AMPScript API

I am making a custom preference center using AMPScript and landing pages. Everything works fine except I can't change the subscriber's email address in the same manner I update, say, the first name. ...
0
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1answer
16 views

How to add a picture to a signature?

As part of our branding we add a picture that links to our website to our signatures sent through Outlook or other channels. I would like to know how we can add the same picture to our signatures in ...
2
votes
1answer
53 views

Send the Event's 'Save and Send Update' email with Apex

Is there a way to trigger the "Save and Send Update" button's functionality with Apex? I want to send the same email message for the invitees on an Event trigger. I tried something as follows but ...
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1answer
56 views

On change of account owner, it should send an email to old owner and new owner

Hie , I want to send an email to the old owner as well as the new owner as soon as the owner of the record changes. But with workflow i am able to send the email to current owner. Please suggest ...
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0answers
26 views

SFMC Triggered send using API errors and questions

Question #1 Configuration for using ExactTarget – Triggered Send We are planning to use ExactTarget – Triggered Send capability for its Member Registration Process. What is the Recommended ...
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0answers
16 views

Transactional email

I found my package includes transactional email but I can not find any related tab/feature within the account? Could anyone shows me where does the feature locates(under which sub menu)?
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1answer
42 views

Inbound Email handler and to get only latest mail

I am writing an Inbound Email Apex Handler. My situation is that whenever we get a reply from a client through email to salesforce, I only want to parse through the mail that was sent now and not ...
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0answers
20 views

How do I test my Email to Contact code from a Web Form? [closed]

I have some code to create a new contact if the email entered in the web form does not match any existing contact. My problem is how I would link the web form and the code together to get it working?
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0answers
9 views

Customize “Send an Email” page on case [duplicate]

I would like to hide user's email address from the "From" field dropdown when sending email from case. Currently I removed all organization wide addresses. So from drop down has default org address, ...
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1answer
36 views

Lookup function within an email referencing two Data Extensions

I have subscribers going into one data extension giving a value for a column. For example: data extension name "Foodie" column name "FoodID" with a number in that field, i.e. 1234. I have another ...
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1answer
33 views

How to retrieve email with AMPscript?

I want to retrieve all emails with AMPScript, but I can't do that. I tried to show all emails on my landing page, but I couldn't find a way to access Email. I tried this code: SET @r = ...
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1answer
18 views

Dynamically Populate Email Name?

I am wondering if there is a way to use AMPScript to dynamically populate email name. We fill in email name in our URL string, but we need to create multiple emails with different email names if we ...
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0answers
41 views

How Many Org-Wide email Addressese can be Created in Salesforce

Question is very straight forward. Answer would be, as much ORG-wide email addresses we want can be created. But is there any official note which can prove that 2000 Org-Wide emails can be created ...
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1answer
49 views

Parent custom object field value is getting NULL when I fire trigger

I am trying to send an email when trigger gets fired. I have 2 custom objects Quote(child) supplier(Parent) When trigger fires user gets mail with corrosponding fields. But in those field there is ...
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1answer
28 views

Is there a way to set replyTo on a email template to the FROM field on the email page?

We need a email template that pulls in information from the send an email page. Specifically we need to set replyTo in the visual force email template to the FROM field on the email page. VisualForce ...
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13 views

Cannot find the Email Bounce Fields in list of Contact or Account or Lead Fields

I have activated Bounce Management so that we can get the bounce emails to senders. I am not able to find the fields Email Bounced Reason and Email Bounced Date in the list of Contact Or Account or ...
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1answer
31 views

I need a visual trigger when there is a response from a lead [closed]

I'm a complete newbie when it comes to Apex code, but I'm trying my best. Here is the situation I would like to resolve with a trigger: IF a lead sends a reply e-Mail, THEN display a message that says ...
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1answer
42 views

Send email on trigger [closed]

How can I send email through trigger? And email Ids should be hardcoded lets say "test1@test.test" & "test2@test.test". And condition for trigger is, if Logged in user's country is INDIA.
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1answer
30 views

How to add a custom string based on condition in the email template?

I have a requirement to automate Purchase Order Emails, meaning if an Opportunity is Closed Won, Sales Manager can click on 'Send PO Email' button, and then email template will be previewed by him. ...
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0answers
11 views

Error while importing Email Message in Salesforce

While i am importing data in Email Msg object in salesforce I am encountering an error again "Please enter proper subject". whereas the subject seems to be in correct format. Can anybody help me with ...
0
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1answer
24 views

Cant see attachments attached to emails

We have email-to-case set up and some emails contain attachments. Salesforce labels what emails have attachments, but they do not give us the option to view the attachments. How can we view these ...
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1answer
40 views

How to enable “From <email address>” on Send an Email page

I need to edit the Send an Email page layout. System admins see a different view than our sales team and I need them to see the same view. I do not see an email page layout. Where can this be done? ...
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1answer
54 views

workflow email notification

In workflow -> Email notification (I want to set the below format, I am unable to set the NEW STAGE) Dear "Approver" "Opportunity Owner" made a change to "Opportunity Name". The ...
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1answer
31 views

Field Reference error inVisualforce Email Template

i tried to create an email template with a generated attachement. All is good, but i have a probem with one field... My table User, have a field ManagerId, who is a reference. I need to get the name ...
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0answers
25 views

Adding Info into Header in email

Is there a way through either AMPScript or SSJS to manipulate custom content inside the email sends through the Marketing Cloud? For example, say I want to add information for 'List-Unsubscribe' into ...
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1answer
16 views

Override Business Unit Name/Address in Email

I've recently had a need to send emails on behalf of other units who do not have the capability of sending email. We place the following mandatory tags in the footer of our email to accommodate ...
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1answer
19 views

Link from community welcome email doesn't open change password page

The problem is rather straightforward. When user registers into our community, he gets a welcome email with a 'get started' link. It's a standard sf behaviour. But for some reason when clicking on ...
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1answer
18 views

Remove an available option from the “From” for Case Emails?

Our Support Manager is set as the default user for our Support Cases. When he goes to send an email it defaults to 'Managers Name' Is there any way to remove this option all-together? Both ...
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1answer
19 views

Edit css of standard email page in salesforce

Cases > Activity History > Send an email This "send an email" page has fields like To, Additional To, CC, BCC, Subject, Body My requirement is I have to hide/ not show BCC on this page. I thought ...
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1answer
36 views

Retrieve Inbound Email Service address in Apex

I need to create a system to allow customers to submit documents for approval automatically. The design is: A button on the lead/contact page to send a request for a document. That buttons sends an ...
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1answer
16 views

Email from “c.cs17.visual.force.com” domain won't send

This is part of a bigger problem, but... Emails sent from "https://something--poc--c.cs17.visual.force.com/email/author/emailauthor.jsp" will NOT send. However, emails from " ...
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1answer
9 views

EMAIL: After I press “Send”email, screen empties and email isn't sent

this is weird and I hope you guys can help me. Sandbox - email is activated using URL to get to this screen (via Conga Composer) Pressing "send", empties the screen and changes URL. Pictures and ...
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1answer
8 views

Email to Salesforce

We have a email templates that our clients can decide to send to MPs on their behalf. We want to use Email to Salesforce so that this email is attached to the contact and the MP in our system. Is that ...
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2answers
29 views

Emails from salesforce ending up as Spam

We are noticing for some days now that the emails sent by Salesforce are ending up in Spam folder of our customers. I have read lot of blog posts / forums regarding this but could not reach a ...
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0answers
22 views

Can Partner Community users edit their email prefereces?

Standard Salesforce users can got to Setup > My Email Setting (or https://cs14.salesforce.com/p/email/UserEmailPrefEdit) to get this page: is a comparable setting also available for Partner ...
2
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2answers
58 views

Email sending - multiple attachments

I need to attach multiple attachment through url when doing Send An Email. When I press a custom button through vfpage, it redirects to url from there I can send email with attachment. I need to send ...
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0answers
17 views

Scheduled report not showing up in email

I have a scheduled report that was supposed to be sent to four recepients, me being one of them. None of us have been getting it. I set it to just me and then went through the email logs. In the logs ...