Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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1answer
10 views

how to automatically populate CC field using email-to-case

I am trying to figure how to automatically populate CC field for a specific customer when replying back from a support case. So in my case when I reply back to this customer via email-to-case I would ...
0
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1answer
27 views

Auto Populate To Field - Reply to Email2Case

I have implemented email-to-case. The new case can be opened in Service Console tab. Now when i am trying to email from the service console, I would like to have To field auto populated with the email ...
0
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1answer
20 views

Workflow Rule Formulas

I have an automated email set up via workflow rules to send whenever there is a change to a certain field in the Opportunity Layout. But I want to filter that rule so it only sends whenever the ...
1
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1answer
27 views

Salesforce Trailhead Projects - Creating an Apex Class (Emails)

I'm working through the trailhead projects, and am currently on the one where I need to create a class to send an email ...
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0answers
9 views

how to get mobile number from the signature which is send my email sender from pattern mobile number

in debug log get this message below DEBUG|--match--> Matcher:[delegate=Matcher[pattern=\D*?(\d\D*?){10} region=0,591 lastmatch=]] global class ProcessContactApplicantEmail implements ...
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0answers
19 views

Data Export/Import with Bulk API

I have a task to export data for about 60 Salesforce users then to edit them and import it back again. I am not allowed to use specialised web sites for data export/import where you provide user/pass ...
0
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0answers
31 views

INSUFFICIENT_ACCESS_OR_READONLY error when sending email from scheduled class

I have a batch job that send emails on user anniversaries. It works when I run it in the execute anonymous window from SF's developer window. I'm sending it through the org-wide email address and I've ...
0
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0answers
27 views

Advanced Data Export/Import with Bulk API

I have a task to export data for about 60 Salesforce users then to edit them and import it back again. I am not allowed to use specialised web sites for data export/import where you provide user/pass ...
0
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0answers
16 views

Email stored as rich text area in contact object

I have the following piece of code //email variable has a email which has been sent. it is declared here Contact con= new Contact(); con.firstName='AMC'; ...
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0answers
11 views

Email notification when a document is archived

We have provision to get an email when a document is uploaded to the library or when a new version of the document is updated by subscribing to the library and the document respectively. But is there ...
0
votes
1answer
23 views

How Do I Schedule An Email To Be Sent Via FuelSDK?

I've been trying (unsuccessfully) to use the FuelSDK to schedule an email to be sent via the FuelSDK (C#). I've followed various examples from the documentation but so far nothing works. My first ...
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0answers
9 views

Salesforce is using outlook signature and salesforce signature on emails after deletion of outlook signature

After activating my salesforce email signature I notice that it was still using my default outlook email signature. I then deleted the default outlook email signature, yet salesforce continues to use ...
0
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1answer
16 views

Apex: if condition for if email has bounced or unconfirmed address

Is there something against a Lead I can query to see if email sent from Salesforce has bounced or if the email address needs confirming? Can't find anything in the docs. Thanks!
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0answers
11 views

Receive email on subscription

This is more of a basic question but I was not able to find any convincing documents on this so if some one could help me out, it'd be great! When I subscribe to a library, I am receiving a mail ...
0
votes
1answer
39 views

Populate one email with content from two data extensions?

We want send to an email to two seperate data extensions at once (with dedupe), the email needs to pull data using AMPscript from those two data extensions. We have tried using the Lookup() ...
1
vote
1answer
21 views

Email to Custom Object apex class unable to match up customID in email subject with custom object

I am trying to create an Apex class which will add the incoming email message which contains projectID in the subject heading into an existing project(custom objec) and discard the email message if it ...
2
votes
1answer
23 views

emailauthor page parameter from (p26) not working

I am trying to send an email from the emailauthor page (Activity History Send Email), when I get into the page I have multiple options to select in the field From, I want to always have a default ...
0
votes
1answer
26 views

Automate Hard Bounce Suppression List

We were told by our account rep that hard bounces were hurting our reputation and MC will continue to send to subscribers even if they hard bounce, unless we remove them. Can we create a list to ...
5
votes
4answers
64 views

why am I getting a null value on return of this?

UPDATE Big thanks to everyone who chipped in to help me out! pulling my hair out. Anyone spot the issue? Am I going nuts or is it just because its at the end of the day? public id User {get;set;} ...
0
votes
1answer
18 views

Target_User.Link not working

I am trying to use the Workflow target user merge field {!Target_User.Link} but it's not displaying anything. Even though all the other fields work fine. For example : {!Target.User.FirstName} and ...
4
votes
1answer
27 views

Self-Registration Alert Administrator Email Template

I created a trigger to make new self reg users inActive after registering. Then created a workflow to email the Admin when a user self registered and to verify and activate that user. In my email ...
2
votes
1answer
22 views

Error handling for invalid email addresses

I am using Flow for a wizard/interview method of creating records. One of the fields is an email address and I am getting errors due to users entering invalid email addresses. Does anybody know of ...
0
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0answers
12 views

Apex Account to Contact set email

I'm trying to execute the code in the following test class: static testMethod void testLeadStatusExistingDeal() { Test.startTest(); Lead record = new Lead(LastName = 'Dimitrov', Company ='emp1', ...
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0answers
13 views

Track Email Status (Opened or Not) sent from apex code

I already read some similar posts related to this topic. But I think things may have changed or the answer may be different. I know we can track email status if we send HTML email from the Contact ...
0
votes
1answer
16 views

Querying responses to RMM-generated addresses

Is it possible, through the use of a QueryActivity or other process, to enumerate responses sent to RMM-generated email addresses? I'd like to be able to correlate a message send with responses to ...
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vote
2answers
107 views

Is Apex Class creation (for VF Controller) Restricted to Sandbox?

I have been progressing along my journey trying to pass sub-Opportunity data into an Opportunity record's alert. Thanks to your help, I was able to successfully compile and trigger a VisualForce ...
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0answers
24 views

mass email for multiple eligible users are not triggered

I have written batch class for deactivating users.I am sending mail to users who is going to be deactivated(alert) or who will be deactivated immediately.I am also writing mass email for deactivation ...
0
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0answers
23 views

Is there a way to restrict the picklist values of 'From Address' in the standard case 'Send Email' layout?

I am trying to restrict the user from selecting email addresses other than the allowed ones but all the Org-wide addresses and routing addresses in the Email-to-case settings are listed in the 'From ...
1
vote
1answer
39 views

Send email to subscribers with content from external data

I am using the ExactTarget API to pass subscribers from my web application to a subscribers list in ExactTarget. On my website, we post video clips on a daily basis. We range anywhere from 20 - 30 ...
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0answers
11 views

frequency capping

does Exact have a feature that allows you to limit total number of messages each email receives a day something that would be account wide and would override all other segments/settings if not, is ...
1
vote
1answer
33 views

Send mail to the System Administrator

I have tried this to send mail to the logged in user String[] toAddresses = new String[] {UserInfo.getUserEmail()}; mail.setToAddresses(toAddresses); This works fine for the users who have logged ...
0
votes
1answer
20 views

Creating Group From SalesForce

In my mind, the ideal situation in Marketing Cloud would be to have no lists but only groups pulling from SalesForce. We keep track of the newsletters our users subscribe to in SalesForce, so we have ...
0
votes
1answer
34 views

Create dynamic preheader in exacttarget

For emails, I know you can create a dynamic subject line by clicking on the lightening beside the subject line box, but I see there is no option for preheaders like that. Is there any way to create a ...
0
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0answers
9 views

Case Feed “Email Action” default value To field

How can we set value to To field of email on CASE FEED
-1
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1answer
40 views

Query: Building a Group based on Date Email Added/Created

I'm looking to build a list segment based on people who joined my list in the past 30 days. However, when I try to check the syntax on the query below, ExactTarget gives me the following error ...
1
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0answers
9 views

Email html link to visualforce page embedded within lightning standard side and top bars

I'm generating a custom html email that is sent using the Messaging.sendEmail method. In it I have a link to a custom visualforce page. Say for example the link is this: ...
3
votes
0answers
23 views

Email2Case : How to edit the subject of the reply/Forward email

Once we created an Email to case,Salesforce will create a Case, In the Emails related list of the case contains the original message. What I need to know is; Is it possible to change the email ...
0
votes
2answers
22 views

Apex: HTML email status to get open count

I'm writing some Apex to list how many times a certain email has been opened. How can I access the "HTML Email Status" object from the lead? List<Lead> leads = [SELECT Id, Email, (SELECT Id, ...
0
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1answer
35 views

Associating a Publication List to a Triggered Email Send?

(With regards to SFMC) - I've been trying to find ways around associating a publication list to a triggered email send, but haven't had any success. Is anyone aware of a workaround to this issue? I ...
0
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0answers
9 views

Dynamic Content in emails - can I base a rule off of whether or not a field contains a value?

I'm setting up dynamic content in an email for a client, and the logic that they provided is: If 'Field_X' contains any value, display 'Content_A' If 'Field_X' is empty, display 'Content_B' My ...
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0answers
28 views

when i press and alphabet auto complete will not working on textbox

this is my page <apex:page controller="ContactCheckEditController"> <apex:form id="frm"> <apex:pagemessages /> <apex:actionFunction name="check" ...
0
votes
1answer
16 views

Apex: access lead email history to prevent resending

Can I access a lead's email history in Apex to see if they've already been sent an email from a timeframe/template combination? Or even something arbitrary like the email subject? public void send() ...
1
vote
1answer
27 views

Email is not received when FeedItem body is modified through trigger

I have a trigger which modifies the content of chatter feed on a particular object (Position__c). Code: trigger FeedItemBodyModify on FeedItem (before insert,before update) { for(FeedItem fi ...
0
votes
0answers
19 views

What value to Deploy in the 'recipientType' attribute?

I want to use a VisualForce Email Template for Email Alerting emails listed in a specific SF email alert. What "recipientType=" value should I use if I want the recipients to be defined in the ...
3
votes
2answers
44 views

How to know current Email governor limits?

I am using SingleEmailMessage api for sending emails. I want to know the email limit quota usage, so that I can prevent further exceptions. Is there any way to know the quota usage in apex, so that I ...
0
votes
1answer
29 views

How to send an email if there is an validation error while saving record

Hi I want to send out an email if the record insert is failed due to validation rule, even though I have before insert trigger and also it is invoking send mail method, But I'm not receiving mail ...
2
votes
1answer
54 views

Error when saving VisualForce email template “Error: Invalid Field”

I am following this SF VF email example. They have the relatedToType="Account" and their <apex:repeat var="cx" value="{!relatedTo.Cases}"> references Cases which should loop through the Cases ...
1
vote
1answer
20 views

Creating Case via PHPToolkit fails to activate email queue

I've successfully setup a case system that models the Web to Case system, because I couldn't use it specifically because it lacked in the feature department. So, I wrote a function that processes ...
0
votes
0answers
10 views

Log emails sent thru Gmail2SF on Opportunity

My business case is: Opportunities are created from an automated external system callout An email field on the opportunity is populated Users should be able to click the Gmail link and send (which ...
3
votes
1answer
41 views

Format date in Visualforce Email Template subject

I store an end date(last_day_for_payment) for Event payment in SalesForce. I send reminder 3 month before last_day_for_payment that date and ask user to pay before 2 month of last_day_for_payment to ...