Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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Workflow for sending Email Template with updated Account and Opportunity

I am updating my opportunity(Child object) and Account(Parent Object) through API. I want to send updated fields to selected email addresses to email templates. I was trying the workflow criteria as: ...
2
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1answer
12 views

Anyway to control Communities E-mail Welcome Message

We have an org that we are moving from Portals to Communities, the Communities Welcome E-Mail is sent to all user accounts when their user/account is created: From the Communities > Administration > ...
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15 views

What can I add to this php email form to make send cv as attached [on hold]

/* Send email */ //if( isset($_POST['dat_form']) && !empty($_POST) && $_POST['dat_form'] === 'that_is') { if( isset($_POST['dat_form']) && $_POST['dat_form'] == 'that_is') { ...
2
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1answer
37 views

Batchable Class from a List, not from a query

Is it possible to run a batchable class from a List<sObject> that is passed into the constructor as opposed to generating a scope list from a query? For example, I have a list of ...
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1answer
13 views

Is it possible to get personalization strings when pulling content from DE with Server-side JavaScript in emails?

I'm trying to use server-side JS to dynamically write variables based on the column headers of a data extension for an email. Then fill those variables with the row contents of those field headers. I ...
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0answers
11 views

Is it possible to modify Chatter Email Notifications?

We have now implemented Communities for most of our customers. Therefore we are using Chatter instead of Case Comments and are considering if / how we could customize the automatic Email Notification. ...
2
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1answer
25 views

WHY Can't I Use SetTargetObjectId(UserId) and SetWhatId?

I have a very simple error handling case. I need to send an email to the running user, who almost certainly does not have an associated Contact record. I also need to specify the error record in ...
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2answers
21 views

How to access this transaction's debug log from a trigger?

"Developer script exception" emails that are sent to developers for unhandled exceptions sometimes include full debug log. How can I access this debug log from a trigger so that I can email it to ...
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1answer
26 views

Clone an email using the API: the email attribute _AdditionalEmailAttribute1 is not copied (SFMC)

we need your valuable help on SFMC. We have a HubExchange app and a large client (millions of users) is using it and having some serious issues. They have "Web Analytics Connector" enabled, which ...
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1answer
29 views

How to track clicking on a link in email sent from apex

We are sending an email with a link to a license file from apex code to an existing customer. I would love to see if a person clicked on that link and take some actions based on that. Is it even ...
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1answer
24 views

Block EmailMessage in before trigger

I am writing a before insert trigger on EmailMessage object to block emails if the fromAddress is in a list of email addresses I have put together. I'm not quite sure on what to set so that the email ...
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1answer
23 views

Is it possible to use messageDefinitionSends for multiple business units with one app?

I have previously created and have been using one app to perform triggered sends with messageDefinitionSends. I now have the additional requirement of creating more sends that are defined under ...
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10 views

How to know which emails failed due to invalid email address in batch job?

I have wrriten a batch job that successfully sends data to the email addresses which are valid. But I am not able to get any information about the emails that are failed because of invalid email ...
3
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2answers
52 views

Apex Email Limits Clarification

I need to send a (potentially large) number of emails to (community) users via code using an Email Template, with a custom object as the whatId. Because my whatId is a custom object, I am using ...
1
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1answer
9 views

Under what circumstances will SalesForce substitute an email attachment on an outgoing message?

I've noticed that occasionally, SalesForce will replace a file attachment I send via email with an html attachment that auto-refreshes and downloads the file via browser. So for example, if I ...
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1answer
49 views

Google Analytics Reporting Some Traffic as “Direct” from ExactTarget Emails

We have been troubleshooting an issue with email tracking from our ExactTarget emails for months now, and I am turning here hoping someone smarter than our team can come up with some suggestions that ...
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38 views

How to retrieve Triggered Send Tracking result for an Email Address

Requirement: Check if the email sent out by the trigger send was opened Issue: I am unable to get this information for specific email ID(s) by using the Server side JavaScript functions. Initially, ...
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0answers
25 views

Changing the username of a portal user

I have changed the username of a portal user but the user didn receive any notification about username changed. On the other hand when I change the username of a normal user then email is received ...
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9 views

Spam Complaint Data Through Fuel SDK

I am trying to get Spam Complaint data through the Fuel SDK. I found one post on the subject: What's the best way of retrieving spam complaint unsubscribe events via the ExactTarget API? but the ...
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2answers
45 views

Sending Visualforce page as Email body [closed]

Does any one have tutorial on how can I send visualforce page as body of the email template?
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1answer
24 views

Send Mass Email Visual Force Page

I figured out the code, but I get two errors. I googled one and apperently I need permission from Salesforce, but the second one I dont get it. I am still learning about this stuff . I also wanna know ...
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0answers
13 views

How do I change the email recipient for a failed workflow notification?

I want to change the recipient for notifications for a failed time-based workflow. I created the workflow rule, and my username is set as the 'Default Workflow User' in the Workflow & Approvals ...
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1answer
19 views

How to get sender data extension substitution string when it is embedded in another DE's content

I've currently got an extra Data Extension that I'm using to pull email content from. I would like to be able to include a substitution string in some of that content to pull specific information ...
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1answer
13 views

Salesforce Email Service Debugging

I have defined an email service which unfortunately isn't working. Is there a place I can monitor errors? The class doesn't appear in debug logs.
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1answer
23 views

sending mass email without work flow

I am still in learning process here. I want to see is there a way to send mass email to all the opportunity that has specific stage , such as close lost. I use work flow but work flow needs to be ...
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1answer
12 views

I cannot see case emails at account level

If a customer send to our email2case address, e.g., support@X.com then a case is created and the email is logged on the case, however the email does not show up at the account level, is this a design ...
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1answer
99 views

Email Services : Short Email Alias

I have created a custom email service class for creating custom object records from email requests. The salesforce generated email address (shown below) a) Is quite long..like 100 chrs ...
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2answers
20 views

Sending an email to a User defined from a lookup?

I have a lookup field on our Opportunities, that pulls a User in our Organization. I need to be able to email that specific user when the opportunity changes. I can already figure out how to make a ...
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11 views

Ensure security for Inbound Emails Salesforce

How can we ensure protection for Inbound Emails. How can we ensure protection against Viruses in inbound email messages(Setup using Email Services). Can we setup some scanning for attachments in ...
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1answer
8 views

How can I add the 'From' email address to the comments field of an activity generated by BCC email to salesforce?

Right now I'm trying to have multiple users prospect from within a single salesforce license, being a lot cheaper than having 1 license for each prospector. I'm trying to separate out the users by ...
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1answer
46 views

Button for email template and recipient

I have created a custom button(like send an email function) to define the email template and the recipient email address. Behavior is set to execute Java, content source is OnClick Java. Code is ` ...
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0answers
34 views

Adding Outlook Inbox Email to multiple Salesforce Contacts by using the Sidepanel on Outlook

By using of salesforce sidepanel in outlook,I am adding single inbox email to single salesforce contact only but my requirement is add inbox email to multiple salesforce contacts.Right now i am using ...
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0answers
15 views

Web/Mobile Analytics - identified/anonymous users

We implemented Web/Mobile analytics and we aren't seeing any anonymous sessions populate in the data being collected. See support case 133655 for more info. Millions of sessions, and the tool says ...
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1answer
36 views

Chatter and HIPAA compliance - override chatter email notifications

Does anyone know if there is an ability to replace current chatter email notifications with custom ones? We want the ability to post chatter messages that may contain information that is not ...
2
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1answer
46 views

API to create Exact Target Email Templates

Is there an API in Exact Target to create an email template from HTML? I've seen questions on how to create an email from a template, but I want to do the opposite create a template from HTML. ...
2
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1answer
58 views

Triggered Send - passing nested data

Is there any good solution for sending nested (not flat) data to triggered send? Suppose I want to send a transaction confirmation email. Ideally, I would like to send a json (or json-like) object ...
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0answers
12 views

email questions

i want to email our internal users (200+) with a link to a custom object, but single email doesnt send to enough people and mass email cant set an object id to a custom object. is there a way to bulk ...
0
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1answer
24 views

Dynamically generated link in an email template

I have a regular salesforce email template that Im trying to setup to include a link based on the users contact id something like this: http://www.mydomain.com/{!Contact.Id}/ The issue is that for ...
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0answers
65 views

ReplyTo email address using Visualforce email templates but sending through apex

I have been working on creating a Visualforce page that allows you to choose users and send out emails to those users using apex. The problem I have run into is that the email address that the user ...
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1answer
62 views

SingleEmailMessage SetWhatId with Quote Id

I am currently recreating much of the OOB Quote functionality in Apex and I am almost complete. Now there is just one other hurdle, the Email Quote functionality. Now, it doesn't seem like an ...
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0answers
21 views

Is there a possibility to override the standard look of the knowledge articles attached as PDFs in the send email functionality

Knowledge Articles are sent through the send email functionality as PDF attachments. Currently the knowledge articles that are sent as PDF’s attached to the email have the standard salesforce look and ...
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1answer
70 views

Maximum size of attachments in an outgoing email?

I am using Apex to send emails with attachments to users. For incoming emails, I know the maximum size of the email, including the attachment, is 10 MB. Email which are above 10 MB are not processed ...
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37 views

An internal server error has occurred while uploading attachment to email

I am getting this error below while attaching a file to an email in salesforce in the account and person screen. The error shows after i browse the file and after i click "attach to email". Not sure ...
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0answers
20 views

Salesforce post install script error

For salesforce applications when post install script fails is there a functionality provided by salesforce with which the developer can be informed that there was an error. I have seen instances where ...
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2answers
68 views

How do you obscure an Email Address in ExactTarget?

I would like to send subscribers to a link that passes their email address as a url query parameter. Is there a way in ExactTarget to obscure the email address so it cannot be easily read in the url? ...
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0answers
95 views

Trigger an email using the Java Fuel SDK

All the relevant Java Fuel SDK code examples for triggering an email seem to be missing with "coming soon" message. So does anyone know how I would send an email using the Java version of the Fuel ...
4
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1answer
27 views

Is there a way to prevent Salesforce from adding a Thread Id to my support emails?

In the email publisher, my subject line looks like this: RE: TEST new ticket But when the email is delivered, Salesforce has appended a thread id: Re: TEST new ticket [ ...
0
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1answer
22 views

Read URL parameter as variable in visual workflow

scenario is like this, marketing team sent blast email to campaign member. member receive the email invitation. if member want to confirm his attendance for the campaign, he can simply click the ...
3
votes
1answer
39 views

Personalization string in email not appearing when email is sent from Journey Builder

I'm trying to use a personalization string in an email sent from a Journey Builder Interaction (using a Send Email Activity). I'm aware that this support was added in the November release but I can't ...
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1answer
34 views

Is there a retention policy or time frame for data in the event tables _Send, _Bounce, _Open, and _Click

As the title says, I'm looking for some info on the data retention period for data in the event data views. Are they subject to the 6 month default for data extensions?