Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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1answer
24 views

Outgoing Email body + attachments limit

I recently got told that the limit for outgoing email was raised to 10MB for body + attachments. So I thought, let me try that! Source based on: ...
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2answers
24 views

Send email using an APEX controller and assign FROM email address

Is it possible to assign FROM email address to an email going out from an APEX class. This email will be triggered by an insert operation. Currently, which ever user(portal user) is performing this ...
0
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1answer
14 views

Edit “Email Name” for Portal Users

Does anyone know where is "Email Name" field value stored in salesfroce. This field appears under My Setting -> Email -> My Email Settings (refer image attached). We want to update this field with ...
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0answers
5 views

What is the best way to enable Community Plus Users (group leaders) to send out mass emails to their “group members” (related Contacts)?

The wrinkle is that there are 70 groups with around 100 members in each, and a strong potential for 2-3 email blasts per group per month. One mass email by a group could easily exceed Salesforce.com's ...
2
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1answer
15 views

Preview email content of email templates before sending

I am developing a feature to send a email from a Custom Visualforce page. For this I am using the Messaging.SingleEmailMessage class. I need to give users, the option to select email templates from ...
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0answers
19 views

Custom object in a email template for Apex class (massEmail message) giving error on whatIds

I got the following error : System.EmailException: SendEmail failed. First exception on row 0; first error: INVALID_ID_FIELD, Only contracts, cases, products and opportunities allowed for ...
0
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1answer
16 views

Email Funcionality in salesforce

I have written an apex class to send email from salesforce. The issue i am facing here is when i receive email i can see the sender name as noreply@salesforce.com I want to change it to my ...
0
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1answer
29 views

Call Trigger based off Case Field

I only want this code to be called when a case field has a particular value or values. e.g. (A or B) or (A and B) Finding it tricky to get this working in my trigger. Has anyone done this before? ...
0
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1answer
22 views

GoDaddy want to know MX records to route my email

I have a web site at godaddy and want to send all my email to force.com without setting up email boxes on godaddy. Here is what GoDaddy is asking: "You will need to ask your email company for their ...
1
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2answers
65 views

Apex Email Error - INVALID_EMAIL_ADDRESS, Invalid to address

SendEmail failed. First exception on row 0; first error: INVALID_EMAIL_ADDRESS, Invalid to address : : [] Error is in expression '{!sendEmail}' in component in page MyPage: ...
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2answers
27 views

How to handle Email Opt Out for Various Categories

We have a requirement as Contact having 2 checkbox fields as 1. Unsubscribe Newsletter 2. Unsubscribe Webinar Emails If Contact select "Unsubscribe Newsletter" then no mails will send to the Contact. ...
2
votes
1answer
29 views

Trigger Send With Content Syndication via HTTPget

We are building automated emails in ExactTarget (Salesforce Marketing Cloud) that pull the most recent blog post into an email via HTTPget. The problem is our blog post in the email is never updating. ...
0
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1answer
37 views

Send email with excel attachment - Blob variable doesnot exist error

I have a Map. that I built in apex class. I want to put that map output into an excel and send it as attachment. Here's the code that Im using. I get Blob variable doesn't exist error ( in the ...
0
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1answer
24 views

Capture subject line in send log

I'm trying to capture the emails subject in the send log. Is there any way for me to do this? To the 'experienced' community members: Not sure how to rephrase this any better. Maybe you could tell ...
0
votes
0answers
18 views

Email verification link to the users in self registration

Hello all, A small attention to all the Sales force delegates. I have make an Web app with the community. My query is that when the user self registered then the verification link ...
1
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0answers
13 views

No line breaks in auto-generated Text Body from HTML Email

According to this article: https://help.salesforce.com/HTViewSolution?id=000194309&language=en_US Leaving the text body of an email template blank will cause any edits to that template to be ...
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0answers
24 views

Workflow fire after (after trigger) to send email is not working

I am having a requirement to send email to custom object record owner with a link of case record once it is created. There is no relationship between the custom object and case object. To achieve ...
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1answer
21 views

Scheduling an email in salesforce

Can we schedule an email in salesforce via Apex? Can we make recurring email task in salesforce? Thanks in advance
4
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2answers
57 views

REQUIRED_FIELD_MISSING, No body specified in the file attachment:

I have a requirement whenever I create a record and upload a word file document in notes and attachment a trigger gets fired which send that attachment to a desired email address. I have written this ...
2
votes
0answers
16 views

ExactTarget fields to Salesforce

Right now, ExactTarget pushes the 'Bounce Date' to Salesforce, which I use as a filter on a report to remove bounced emails. However, this filters out soft bounces as well - something which I do not ...
1
vote
1answer
13 views

Task Trigger firing itself through email sent with saveAsActivity

I have an After Insert Trigger on Task. This trigger passes data to a handler class that then does some logic and sends an email to the Lead related to the task. Ideally, I want to save the email as ...
1
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0answers
21 views

HTML email sending fails in ExactTarget

all the HTML emails I have tried to send fails while all the text only emails are sent successfully. Could you please tell me if I'am doing something wrong here? Also I tried to create a ...
1
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0answers
22 views

Email Open Rate is always 0.0%

Although I have successfully received the test email and opened and clicked them, they are not tracked in the account, hence cannot be retrieved via SOAP request(OpenEvent).
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0answers
18 views

Send Email with Template on Custom Record's email ID

I am having one Email Template which I want to send in an email - How can i achieve that one - String strToEmail=objEmp.Office_Email_c; Messaging.SingleEmailMessage email = new ...
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0answers
16 views

Has anyone used AmpScript to add data to a custom field added to the ET IER record?

We would like to keep all email details together. We have some content that sends links to documents we would like to note were sent in Salesforce for users that aren't ET users. It would be ideal ...
0
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1answer
32 views

HTML Email Configuration HELP??? from address as no-reply@salesforce.com

i need a help , how to have the from address as no-reply@salesforce.com . I've tried with Enabling Enable Sender ID compliance ,even its of no use. when i test my mails then i get from address as ...
2
votes
2answers
57 views

Why doesn't File Location Lookup show attachments of Opportunity?

My opportunity has some attachments. I would like to send them via email. If I hit on "Attach File" button of "Send an Email" page, then File Location lookup filter window, dialog appears, however I ...
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0answers
17 views

Send email via SOAP api with image

We are trying to use the Salesforce SOAP API to send an email with some minimal images. We prefer not to link / reference external hosted images, and would like to use CID attachments. Is this ...
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0answers
3 views

Customize tracking emails

I was wondering if there is a way to customize the mapping of tracked emails to salesforce. For example the subject of a mail is automatically mapped to the subject of the corresponding activity. I ...
0
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1answer
15 views

Link Email Sent From Outlook to Specific SFDC Record

With Email to Salesforce you can use a BCC address to relate your emails to contacts and leads, and you can also have it relate to a contact's opportunities but in these cases, an email gets linked to ...
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2answers
37 views

How to get Gmail Email address from user logged in Salesforce with Formula

What i am trying to accomplish if is possible is I want to get the email address from a user logged in Salesforce. How this should work. I have User that is Manager in Salesforce. On that user 5 ...
1
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1answer
34 views

Email to Custom Object?

Is there any way to send a standard PDF to have it assigned to a Custom Object and not use an EmailHandler? Use Case - Email is generated with PDF, can customise the generation to include anything ...
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0answers
41 views

How to set multiple “setwhatIds” and “setTargetObjectIds” in salesforce?

How can I set multiple objects Id in targetObjectsIds and WhatIds?? Whenver I tried to do that it gives an error String[] bccAddress = new String[] {'contact@testcompany.com'}; ...
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25 views

can setTemplateId be used along with SetHtmlBody for the following code?

public EmailMessageWrapper(String fromAddr, Id toAddrId, String sub, Map<String, String> mapSubjectParams, Map<String, String> mapBodyParams) { this(fromAddr, null, toAddrId, null, ...
1
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1answer
41 views

Batch Send Email via FTP

I am new to this so any help is much appreciated. We are trying to leverage exacttarget in place of an existing email system like cheetahmail. Does exacttarget provide an API to place a file ...
1
vote
1answer
28 views

Email scheduler unable to include the letterhead template for sending emails through scheduled jobs

Email scheduler unable to include the letterhead template while sending emails through scheduler. The header and footer not displayed on emails recieved. Only the dynamic htmlValues can be seen in ...
1
vote
1answer
24 views

Email notification after account is created

I am trying to make a workflow rule that will send an email to that specific sales person after an account is created. What i am doing to accomplish this is setting a Rule Criteria after the account ...
1
vote
1answer
24 views

Why don't email sent from case include a reply-to back to the case?

When Salesforce support sends me an email I can reply back to it and it appears in the case on their end (I assume--I've never seen there support system from their side). I'm wondering why the emails ...
1
vote
1answer
37 views

Trigger to send email based on Multi-Select Picklist

I have an object called Project__c. It has a multi select picklist field called "Markets__c". So a Project can have multiple markets. On the other side, Contact object has a field called "Market__c". ...
0
votes
1answer
34 views

Case Feed Publisher actions missing while Creating or Editing Cases

I am trying to convert some of our custom VisualForce pages to use the new Case Feed functionality. One of the main benefits is the Email Publisher action which provides many more benefits than our ...
0
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1answer
35 views

Send Email with the body formatted

...I am trying to send a single email in the finish part of the Batchable class where the body of the email is formatted. Basically, I want to populate the body with lists of Accounts previously ...
0
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0answers
16 views

emails not displaying in Salesforce

Issue Description: Some emails that have been sent are not showing in the email section of SalesForce, but it is sent to customer and a copy of it is sent to Outlook.
2
votes
3answers
235 views

How we can mark email as “High importance”

can we mark outgoing mails to high importance either by workflow or by apex code. The way we do in outlook.
1
vote
1answer
9 views

Connect for Outlook - Performance degradation since a couple of weeks

One of my clients is still using the old Connect for Outlook, because he is operating Outlook without Exchange Server (simply via IMAP) and therefore cannot upgrade to Salesforce for Outlook. I know ...
0
votes
1answer
8 views

How can I configure my email template to include the most recent email for a case but NOT necessarily ALL emails logged in the case?

How can I configure my email template to include the most recent email for a case but NOT all emails logged in the case? My understanding is that {!Case.Email_Thread} just collects all of the ...
0
votes
1answer
21 views

Edit stay-in-touch template

I would like to use Salesforce stay-in-touch feature to get our clients to update their details. I would like to know is it possible to alter the template for Mass Stay-in-touch emails in Salesforce? ...
2
votes
1answer
135 views

Is there an easy way to change the WYSIWYG editor for sending emails?

I've noticed that the WYSIWYG editor for sending HTML emails in a SalesForce case is dated (doesn't support keyboard shortcuts, doesn't support text indentations, doesn't support font styles/headers ...
0
votes
1answer
15 views

Prevent emails being send to customers

I am currently doing a Service Cloud implementation for a customer. We have just tackled the email to case needs and we would like to start testing this. We are only facing one problem now: prevent ...
2
votes
1answer
153 views

Why does SalesForce add an invisible image to my outbound HTML emails?

I noticed that SalesForce adds this to the very bottom of my outbound HTML emails: <br><img ...
1
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0answers
28 views

Customer Attention email

The email that is sent to a portal user when their case is updated (to Customer Attention) comes from the an employee that updated the case. Can we have it come from noreply@mycompany.com instead? ...