Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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2answers
17 views

How to get Gmail Email address from user logged in Salesforce with Formula

What i am trying to accomplish if is possible is I want to get the email address from a user logged in Salesforce. How this should work. I have User that is Manager in Salesforce. On that user 5 ...
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1answer
24 views

Email to Custom Object?

Is there any way to send a standard PDF to have it assigned to a Custom Object and not use an EmailHandler? Use Case - Email is generated with PDF, can customise the generation to include anything ...
1
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0answers
16 views

How to set multiple “setwhatIds” and “setTargetObjectIds” in salesforce?

How can I set multiple objects Id in targetObjectsIds and WhatIds?? Whenver I tried to do that it gives an error String[] bccAddress = new String[] {'contact@testcompany.com'}; ...
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0answers
10 views

can setTemplateId be used along with SetHtmlBody for the following code?

public EmailMessageWrapper(String fromAddr, Id toAddrId, String sub, Map<String, String> mapSubjectParams, Map<String, String> mapBodyParams) { this(fromAddr, null, toAddrId, null, ...
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1answer
31 views

Batch Send Email via FTP

I am new to this so any help is much appreciated. We are trying to leverage exacttarget in place of an existing email system like cheetahmail. Does exacttarget provide an API to place a file ...
1
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1answer
11 views

Email scheduler unable to include the letterhead template for sending emails through scheduled jobs

Email scheduler unable to include the letterhead template while sending emails through scheduler. The header and footer not displayed on emails recieved. Only the dynamic htmlValues can be seen in ...
1
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1answer
21 views

Email notification after account is created

I am trying to make a workflow rule that will send an email to that specific sales person after an account is created. What i am doing to accomplish this is setting a Rule Criteria after the account ...
1
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1answer
13 views

Why don't email sent from case include a reply-to back to the case?

When Salesforce support sends me an email I can reply back to it and it appears in the case on their end (I assume--I've never seen there support system from their side). I'm wondering why the emails ...
1
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1answer
19 views

Trigger to send email based on Multi-Select Picklist

I have an object called Project__c. It has a multi select picklist field called "Markets__c". So a Project can have multiple markets. On the other side, Contact object has a field called "Market__c". ...
0
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1answer
13 views

Case Feed Publisher actions missing while Creating or Editing Cases

I am trying to convert some of our custom VisualForce pages to use the new Case Feed functionality. One of the main benefits is the Email Publisher action which provides many more benefits than our ...
0
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1answer
21 views

Send Email with the body formatted

I am trying to send a single email in the finish part of the Batchable class where the body of the email is formatted. Basically, I want to populate the body with lists of Accounts previously batched ...
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0answers
16 views

emails not displaying in Salesforce

Issue Description: Some emails that have been sent are not showing in the email section of SalesForce, but it is sent to customer and a copy of it is sent to Outlook.
2
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3answers
225 views

How we can mark email as “High importance”

can we mark outgoing mails to high importance either by workflow or by apex code. The way we do in outlook.
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1answer
7 views

Connect for Outlook - Performance degradation since a couple of weeks

One of my clients is still using the old Connect for Outlook, because he is operating Outlook without Exchange Server (simply via IMAP) and therefore cannot upgrade to Salesforce for Outlook. I know ...
0
votes
1answer
8 views

How can I configure my email template to include the most recent email for a case but NOT necessarily ALL emails logged in the case?

How can I configure my email template to include the most recent email for a case but NOT all emails logged in the case? My understanding is that {!Case.Email_Thread} just collects all of the ...
0
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1answer
13 views

Edit stay-in-touch template

I would like to use Salesforce stay-in-touch feature to get our clients to update their details. I would like to know is it possible to alter the template for Mass Stay-in-touch emails in Salesforce? ...
2
votes
1answer
123 views

Is there an easy way to change the WYSIWYG editor for sending emails?

I've noticed that the WYSIWYG editor for sending HTML emails in a SalesForce case is dated (doesn't support keyboard shortcuts, doesn't support text indentations, doesn't support font styles/headers ...
0
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1answer
11 views

Prevent emails being send to customers

I am currently doing a Service Cloud implementation for a customer. We have just tackled the email to case needs and we would like to start testing this. We are only facing one problem now: prevent ...
2
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1answer
149 views

Why does SalesForce add an invisible image to my outbound HTML emails?

I noticed that SalesForce adds this to the very bottom of my outbound HTML emails: <br><img ...
1
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0answers
27 views

Customer Attention email

The email that is sent to a portal user when their case is updated (to Customer Attention) comes from the an employee that updated the case. Can we have it come from noreply@mycompany.com instead? ...
2
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0answers
29 views

Email a PDF page to User who clicks

I have a custom button on Custom object Incident. When it is clicked from a particular Incident record a VF page is displayed in PDF format. I need not to show this PDF to the User instead the PDF ...
2
votes
1answer
31 views

Change “From” Email Address on Email Template

Our users have two email addresses that they use and based on the customer, they would like to have Salesforce change the "FROM/RETURN" email address when sending emails. Is this possible to do on a ...
0
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1answer
10 views

Custom Quantity into VF email

Hello I have created a custom field for Quantity(under Order Product object) to get the number as integer. Through the formula-->number-->decimal=0 and had the Standard field Quantity. The result ...
3
votes
1answer
59 views

JavaScript Custom Button for updating Case Fields

I want to update some case fields and populate an email template via a custom JavaScript button. Thanks to your answers to questions in the stackexchange, I created buttons that do that but send out ...
0
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1answer
28 views

Need to customise SendEmail feature

I want to customise the functionality of the button Send An Email in the Activity History section of my Invoice object so all attached documents in the Notes and Attachments should be automatically ...
0
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2answers
273 views

Line break using <br> and not<p>

I am trying to get a line break so the result would be like normal text just changing a line not paragraph. I am using and but I still get spaces like a paragraph between my lines. A snippet of my ...
1
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1answer
32 views

Preview Email template within Visualforce page, some throw an error

I have a custom page to preview and render Email templates, now i came across that some (not many) templates will exceed the view state of the page ( max 137kb) As I need the function to replace text ...
2
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1answer
13 views

Does Salesforce allow encryption of outgoing mail or do I need to set up an email relay?

Can anyone tell me if Salesforce allows encryption of outgoing mail or do I need to set up an email relay?
2
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1answer
27 views

How can I save an email to a Case?

We have a requirement to use an email template to reply to a Case, save the email in the Case's Activity History, and update the Case's status. I have the email being sent and the status updating, but ...
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0answers
9 views

Unsubscribe from email

My company receives quite a bunch of unsubscribe emails, So to eliminate this I am trying find a way how to do this with big efficiency. One way that I have is when sales people receive that email ...
0
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1answer
19 views

My user credentials into a visualforce email

Hello I have created a Visualforce email for my division. I would like my user credentials to appear at the end of the email. If you look the attached file of an example from normal email in gmail. I ...
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0answers
26 views

SingleEmailMessage CC is not working

I'm trying to send emails with TO, CC and BCC addresse mail.setTemplateId(emailTemplateId); mail.setTargetObjectId(emailTargetId); mail.setSenderDisplayName(Label.Sender_Name); ...
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0answers
21 views

How to access the owner email of win in salesforce iOS

Let's say I have an App named SalesSample. which uses salesforce, one of my teammates wins a deal in salesforce but doesn't use the SalesSample app. From the SalesSample app, can I email the winner of ...
0
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2answers
17 views

via email on receiver

Is there a way to skip this via field when someone gets email from salesforce? I don't want my clients to see this when we are sending them emails. Please advise, Darko
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0answers
3 views

Email attribute on all links

I'm using the API to distribute an email, the html content has links to my site. Link tracking is enabled and my links are translated into the tracking url, however when I am redirected to the target ...
0
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0answers
21 views

Can you pull an ID for future Events?

I've been working on an Email alert for my team that will let everyone know when something is posted on our shared public calendar. I finally got the code down to actually send the email (If you're ...
1
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3answers
57 views

How can I configure salesforce to notify a customer case contact when an internal support rep sends in a email updating the ticket?

I'm using SalesForce for case management. When I respond to customers through salesforce.com from my Desktop, I can send emails / case comments and they are sent from our support address ...
0
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0answers
5 views

Custom template content areas go missing when you exit the editor and go back in

I have built a custom template that others can use without know how to code, however the template looks normal until content is dragged in and you exit the editor. When you go back into the editor the ...
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0answers
18 views

%%ChannelUser%% %%ChannelUserEmail%% via bounce.exacttarget.com is display in “From” field

Ok - I'm VERY new to Exact Target and when I set up a new account "%%ChannelUser%% %%ChannelUserEmail%% via bounce.exacttarget.com" displays in the "From" email field when it's sent to the customer. ...
4
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1answer
85 views

Not able to receive inbound emails from yahoo

I have created a email service and I have a inbound email class where I am inserting a contact when a email is received. When I send email from Gmail, rediffmail to my salesforce email service. I am ...
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0answers
13 views

Is it possible to change the Chatter Answers Email Template?

Is there any possibility to change the Chatter Answers Email Template.?? Thanks
0
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1answer
16 views

How can you identify the Organization that sent an email?

In the finish method for a batch job it is common to send an email with code like: global void finish(Database.BatchableContext BC){ // Get the ID of the AsyncApexJob representing this batch job ...
1
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1answer
98 views

Apex Email Trigger for a specific calendar

I'm battling my way through learning Apex, and have created an email trigger for new Events posted in our organization's calendar. I think I have it right (it's still in our sandbox so I can't see ...
2
votes
1answer
21 views

'Email Quote' button issue

The 'Email Quote' button which is visible on the page layout on Quote records, is greyed out. I have added the 'Allow Email' permission to all of the Quote Status Values and this has not resolved the ...
2
votes
1answer
37 views

Customize Forward to a Friend response

I want to build a email that has a "Forward to a friend" button in it. After the user submits their friend's name and email, a e-mail is created with the forwarded content at the bottom and a message ...
0
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0answers
33 views

Auto Forward email with attachements from SFDC Email -to-Case email message to external system

Auto Forward email with attachements from SFDC Email -to-Case email message to external system and auto close the case, How can we do that is it Possible ? Help me if anyone knows anything
2
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0answers
38 views

Email Publisher attributes behave differently

We have an Email Publisher in the service console page with a custom template in the body. <apex:page standardController="Case" extensions="FeedEmailExtn" > <!--<apex:includeScript ...
1
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2answers
108 views

How do I test an apex trigger that sends an email

Trigger is: trigger emailtemplate on opportunity(after update) { List<opportunity> oList = Trigger.new; List<opportunity> nList = trigger.old; ...
6
votes
3answers
69 views

Send mass email through Salesforce

What is a good option for sending 200.000+ emails a month over Salesforce? Ideally we want to use an emailer like Amazon SES or SendGrid. The problem is that reading their API you are forced to do 1 ...
0
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0answers
23 views

send a email to Opportunity Owner using workflow rule and email alert? [duplicate]

i created workflow rule on aggrement contact object . Active is check box field on aggrement contact object. when ever Active check box checked mail trigger to Opportunity Owner . in recipts am not ...