Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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9 views

Scheduled report export to email addresses

here's a scenario: I'd like to make a scheduled job, that would run every midnight, exporting certain reports to xlsx and sending them to external emails. What's the best way to do that? Thanks it ...
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1answer
14 views

Button to dynamically choose email template based on user's language

I have created two email template on two different language now i need a button to send the email template to user based on the account/user's language preference. only 2 type language is there dutch ...
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1answer
16 views

VML Being stripped from sends

I have an icon constructed similarly to the bulletproof buttons concepts. I can load the html into an email in my outlook client and send it to myself with no issue. Sending via test send in ...
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0answers
11 views

Where do bounce messages on emails to separate email addresses go?

When sending emails to specific email addresses through Apex, what happens to bounce messages coming from one of these separate addresses (so not from contacts/users/leads) ? Additionally, what is ...
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1answer
10 views

Is there a way to export a every e-mail recipient of a user initiated e-mail without pulling the individual tracking summaries?

Simply stated: Is there a way to extract all e-mail addresses a user initiated e-mail was sent to over a given period of time? I know with Data Extracts something like this would be possible, but ...
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1answer
23 views

Any way to restrict empty fields from email templates

Hi friends is there any way to restrict empty fields from email templates when sending email to users with workflow or any other. I have a workflow.Whenever any record meets the criteria it will sent ...
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2answers
26 views

Suppressing a data extension with encrypted email addresses

I'm trying to exclude a data extension where the email addresses are encrypted from a send. Is this possible to do in Salesforce Marketing Cloud?
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1answer
23 views

How to approve a record with in a email itself

Hi friends i'm new to development.I got a requirement to approve a record on a certain basis.So, we create an approval process for that. But now i got a requirement like the record needs to be ...
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1answer
22 views

ExactTarget detailed File Transfer error message

So I have this task in Automation studio in ExactTarget which it fails on of the steps, I just a get a simple message, "error has occurred", where can I see a more detailed error message so I actually ...
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1answer
38 views

Trigger to send a email when fields are updated [closed]

I have one custom Object. I'm modifying and saving few records at a time. When i click on Next button these three records are saving. I need to send a email to all user under one profile whenever ...
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1answer
35 views

ExactTarget Retieve Email using the REST API

I'm able to retrieve the contents of an email using SOAP. Ex. <CreateRequest xmlns="http://exacttarget.com/wsdl/partnerAPI"> <Objects xsi:type="TriggeredSend"> <...
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13 views

Salesforce Bcc tracking All Activities and viewable/searchable throughout entire company

All of our emails are currently being Bcc'd and are searchable within Salesforce. I would still like to use this functionality because it's helpful to the sales organization if possible. How do I ...
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1answer
31 views

Modify original email message in custom email service

I'm writing an email service and want to save a header value to EmailMessage object (custom field). As I understand the process is: New inbound email > Email Service is called > Email is inserted to ...
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1answer
13 views

Setting FromAddress for MassEmailMessage

Is there a way to set the From Address when sending MassEmailMessage via a batch job? Ideally I want to use OrgWideEmailAddress but I don't see any method to apply that. Neither can I find a way to ...
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0answers
14 views

I can't get my email to be responsive for Android's email app (Gmail on Android is pretty much fine)

Here's a chunk of the code (the whole thing won't fit): <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <...
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0answers
6 views

Can I send emails to multiple sets of Contact Roles identified in a report and update the Opportunity with a record of the email?

An SF report of my creation would identify a subset of Opportunities and their associated Accounts. I want to identify a subset of Contact Roles from those accounts and email those Contact Roles from ...
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0answers
20 views

How do you send Mass Emails to a list larger than 500?

We currently do not have a third party vendor Mass Email plug-in, so we are working towards using the out of the box functionality for Mass Emailing from Salesforce; we have the Enterprise edition, so ...
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0answers
12 views

salesforce send email by url /_ui/core/email/author/EmailAuthor

I need to send emails in salesforce through URL/_ui/core/email/author/EmailAuthor?p3_lkid={!Purchase_Order__c.Id}&retURL=%2F{!Opportunity.Id}&template_id=00X70000001GUTz. I know that the ...
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1answer
21 views

What happens if a list Welcome Email is triggered to a user who is unsubscribed?

I'm attaching a welcome email to a list and using as a confirmation email. What happens if someone enters a list via Web Collect but is unsubscribed? Will the "welcome email" successfully send as a ...
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5 views

Sent Pardot Emails available within Saleforce under Campaign

I am trying to determine a couple things. Our Marketing team would like to receive a copy of each Campaign email sent out through Pardot. Either directly to their distribution box, or have it ...
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2answers
48 views

Visualforce - Standardcontroller components are not rendering when called from JS

I am trying to preview the email template inside a Visualforce page, and for this purpose, I query for the EmailTemplate record's body inside JavaScript, and then I let the standardcontroller do rest ...
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0answers
18 views

Re-starting journeys after hitting stop all versions?

Is there any way to re-start or re-activate versions of a journey after the "Stop all versions" button is hit?
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1answer
28 views

Masking sensitive info in EmailToCase feed

I have written apex trigger codes on both Case and EmailMessage objects, which are both fired by before insert events. They run pattern and matcher classes to block several possible formats of a ...
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0answers
18 views

How to Access Exact target surveys through link

I have created a survey in exact target and i have embedded the same in email which works as expected.Since it is a big survey, I would like to open the survey component in a new page.Is there any ...
2
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1answer
72 views

How to show emails sent to a client without adding noise to normal activity section?

We're periodically sending out automated emails to clients from our own email server. We BCC a company account on every send. Right now sales reps have no way to see when those emails go out (they don'...
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0answers
15 views

What happens to emails being sent to orgwide address 'Return-Path' value

Some of our customers are replying to the 'Return-Path' value of emails being sent out by us (most likely through their email client or server settings, see my question here) I'd like to know what ...
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7 views

Some Remedyforce emails coming through with a blank message body

We have a problem where certain emails being sent into Remedyforce lose the message body on creation of an incident. I have checked with IT who confirmed the email had a message body when sent into ...
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0answers
10 views

Email quickaction 'From' address not using display name

I'm having an issue where, when using the 'Send Email' QuickAction, the list of 'From' addresses contains my org-wide email addresses, but they aren't using the correct display name. They are just ...
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0answers
18 views

How to query for a user's email-to-salesforce address

I am trying to write a SOQL query that returns a user's "email to salesforce address" which lives in the EmailServicesAddress sobject. the only way so far I've found to retrieve a record for a given ...
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0answers
36 views

Send email from custom object (Lightning Experience - no URL hacks avail)

I'm currently trying to add the feature of sending an e-mail from a custom object in LEX. However all the results I found were either related to sending a specific template or using hacks (which is ...
0
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1answer
25 views

Where does the DataExtract output go?

I'm using a DataExtract to pull large amounts of data from ExactTarget. However, when I execute "Create", the end result never appears in the FTP directory. I DO see a temporary folder, created at the ...
1
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1answer
34 views

calling a webservice method from VF page

I have a class which has a method to send an email with the record details attached to it. But for some reason I am not getting the email. Here is the VF and controller that I use(just the code in ...
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1answer
25 views

SOQL to get all Cases with emails having a certain status

I have arrived to the following SOQL: select Id, OwnerId, (SELECT id, ParentId FROM EmailMessages where toLabel(Status) = 'New' and Incoming = true) from Case This query retrieves the Case ...
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40 views

Send Email from Apex Class in Sandbox is not working

I wrote a simple class that send email to user .. but i am facing a issue in sending email in my sandbox and the error is : System.LimitException: Too many Email Invocations: 1 Yes it is 1 not ...
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1answer
24 views

Remove pictures as attachments inside an email

I would like to know when an email is moved from the app "Salesforce for Outlook" to Salesforce, is there a way to remove pictures as attachments inside that email? Regards Aurélien
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1answer
32 views

Adding a Button to the Send an Email page

I was wondering if it is at all possible to create a new Send button (in this case Send Secure Email button) on the Send an Email page itself. This button would utilize our REST APIs in order to send ...
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0answers
16 views

Can we setup email alert for export reports

Hi friends i got a requirement like when anyone export any report from sfdc. I want to notify a user through email.Like this user had export a report from sfdc. But i didn't find any solution.I ...
2
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2answers
82 views

How to Test Messaging.sendEmail

Looking for some help/advice in writing a test class. The class I need to test is an apex class to schedule a report that needs to be sent to an external email address once a month as a .csv ...
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1answer
33 views

Where is p/process/Submit in salesforce

I'm trying to modify a javascript button so that is send a message to more people. I came across this line of code navigateToUrl('/p/process/Submit?id={!Invoice_Line__c.Id}&retURL=%2F{!...
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1answer
38 views

How can we add multiple updated fields in single email

In above picture I'm going to send an email if answer__c updates. Above picture illustrate each answer is going to be one record, so if two answers got modified then two email will fire. I need ...
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1answer
23 views

Retrieve Email Subject from AMPSCRIPT in SFMC [duplicate]

Is there a way to retrieve the Email subject from AMPScript? According to the documentation, it seems I can retrieve only the name and id with the following statements: %%_emailid%% %%emailname_%% ...
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1answer
21 views

EmailMessage before insert trigger not working as expected?

I have a before insert trigger on EmailMessage object and here is the trigger: It just adds some extra content to the end of the email content. trigger EmailMessageTrigger on EmailMessage (before ...
3
votes
1answer
37 views

Marketing Cloud Triggered Emails with Custom Variable

I have a triggered email I’d like to pass a custom variable to. I’m triggering the email via the RESTful API and JSON. I've tried inserting %%dateandtime%% and %%[dateandtime]%% into my email with ...
2
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0answers
28 views

Special Characters in Subject Line Converting to ASCII

We use HTTPGET to pull our subject lines for daily newsletters, it pull the latest article title. For some reason, if the title has an & or é, Marketing Cloud will convert those characters to ...
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1answer
40 views

Visualforce email template not resolving recipient and relatedTo at runtime (WhoID, WhatID)

We are having several VF templates that are used in an email alert in a Process. When we trigger the Process from Apex, then the Process is run, but the email template is not merged properly (even ...
2
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0answers
11 views

Order of organization wide addresses in From dropdown box when sending email

When sending an email from a Case, the From dropdown shows all the verified organization wide email addresses. But what is the order in which they are displayed? It looks like from the screenshot ...
0
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1answer
25 views

Can Sends be Moved to new Categories (Folders)?

I have a bunch of sends for a project at the root of our account (Tracking > Sends). I'd like to move them all (identified by Send ID) to subfolders. Ideally, this would be done programmatically. Is ...
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18 views

Email read receipt and delivery receipt to BCC id

The scenario is, When ever agent creates the order for an applicant a workflow rule will send the welcome mail to the applicant email. I want to get the read receipt and delivery receipt of that ...
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1answer
36 views

Setting a from address in SingleEmailMessage not by organisation wide email address

I have a requirement where the ‘from address’ need to be changed . According to business logic cannot use “Organization wide email address” When ever the record is updated , From address should ...
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1answer
19 views

Send Email Notification unable to work

When I am trying to change the lead owner of a lead under my name and once I click on send email notification but do not receive any email. Why is my email notification checkbox not working? Regards, ...