Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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9 views

did emails store at queue

Set up - Email Administrator - Deliverability unable the checkbox no mails will send to end user... after updating field enable it 1.in this emails will store at queue or not 2.if we enable then ...
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15 views

emails going to wrong case

In salesforce the reference # that goes in the subject number alot of the emails are in the wrong case. what is root cause for this emails going to wrong case number with different subject line
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15 views

How to prevent email triggering goes to Enduser for adding new field to case page [on hold]

I need to create one new field in case page, if i create new field on case page the Emails goes to End users,How to prevent those emails to End user.,Thanks in advance
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votes
1answer
7 views

Adding 3rd party opt out to ExactTarget email footer

A third party is looking to make potential changes to the opt-out process for our emails. They’d like to know whether a link to their own subscription center could be included. There are 2 ways they ...
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0answers
14 views

How to Approve the jobs from Approval Processes by just writing APPROVE from Approver

I'm new to salesforce ,so i was working on Recruiter APP . In Workflow and Approval after the POSITION is created the APPROVAL notification should intimate to MANAGER or CEO. the notification which ...
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1answer
13 views

Email Logs - Viewing the Content of the email sent from salesforce

Using email log I was able to obtain the emails sent from Salesforce.com But from the email logs I am not able to read the actual content. Also checked in the documentation ..they have not said that ...
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0answers
19 views

Email template subject not populating

I have a web service class which is called from a quote button, and I'm passing the quote Id to the class. I am creating a single email message object and I'm setting an email template for it, but ...
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0answers
9 views

Salesforce Partner Community email from a case

I need to know, without setting up a trial, if a partner can email from a case within Partner community and will the email, using email to case, be attached to the correct case on reply.
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0answers
17 views

Print AMPscript Variable inside HTML <tag> as attributes

So I am using ExactTarget templates and content areas to build my emails. In my templates I have AMPscript variables defined in the < head > and that will determine how elements in my content areas ...
1
vote
1answer
23 views

how to change the default settings for chatter email notifications

In my Salesforce org, each users' default frequency for email notification for Chatter groups is set to daily and I need to change this to "on each post". This can be done individually, however I ...
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1answer
22 views

Community User & Updating Email Settings via API

I've attempted to use some of the Chatter Email Setting fields noted on Community User's via object API, but noticed that modifying them does not affect the Email Settings shown via the UI (and vice ...
1
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1answer
23 views

how to report on email size in salesforce

I need to be able to report on emails in Salesforce, furthermore I need to be able to see the size of the email, is there a way to do this? I cannot find a report type that allows me to report just on ...
2
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0answers
11 views

Database.DMLOptions - How to prevent Chatter Group Auto-Follow trigger from generating email

Currently I have a trigger which auto-follows specific groups in our organization when a new user is brought onboard. The auto-follow trigger feature works great! However, we have quite a few groups ...
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0answers
16 views

No New Password email sent when inserting User record via Apex in Community

I'm experiencing an odd issue that only applies when my VF page and controller is executed from the Community context. The code allows the user to select an Applicant Contact from a VF page and click ...
3
votes
1answer
15 views

dailly email limits

I have gotten this error in production SINGLE_EMAIL_LIMIT_EXCEEDED I am sure i have maxed out the daily email limit of 1 000 limit info ...
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0answers
14 views

Standard Report Functionality - Is there a way to display Bounced HTML emails?

At reports in section Activity there is a type HTML Emails to track emais send with the standard HTML emails functionality. This can be used to somehow monitor the sent emails with the standard mass ...
2
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2answers
34 views

How to engage a trigger on an object insert after a related object is inserted

We are Using Remedyforce which has a custom object called incidents. When a client creates an incident, they can add an attachment. The order of execution for these operations is: Insert Incident, (If ...
0
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1answer
33 views

Chatter Email Sender Account Wrong for Only 1 User after Community Deployment to Production

we deployed a Partner Community the production org and now a single user is getting all their Chatter email notifications from the Partner Community email sender account instead of the standard ...
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1answer
16 views

attach received mail in Contacts attachment

We have status field on contact. Once status becomes active , we have to create a Partner user and send term and condition mail to Contact email address. Once the Contact replied "accepted", then he ...
1
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1answer
21 views

Send email notifications upon selection of Opportunity picklist

I may be out of luck with this one, but what I'm trying to do is when a user selects certain items from an opportunity picklist, an email gets sent to admins as well as an outside person ...
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0answers
20 views

List datatype in Object view

I want to do this: I have some leads. I have some email campaigns. I want to have some kind of generic section below a lead where I show information about email campaigns ONLY IN WHICH THEY WERE ...
2
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0answers
32 views

Email button (emailauthor.jsp) results in “The page you submitted was invalid for your session”

About 1 month ago my email button stopped working. Now pressing my 'auto-email' button gives me the email template page with the error "The page you submitted was invalid for your session. ...
0
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1answer
27 views

HTML Email Template URL Encode

I am creating a html template with a link that includes merge fields as params. Example: <a href="http://example.com/?region={!Contact.Region__c}">Click me</a> I wish to URL encode the ...
3
votes
1answer
35 views

Workflow Email Alert Error

So I have a workflow I am developing as part of a package in the Developer Edition. This workflow sends out an email alert. Now I am having issues with it. When the package was not name-spaced, the ...
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1answer
47 views

Connect for Outlook discontinued - Salesforce for Outlook alternatives?

Yesterday I received an email in language which was neither English nor German (possibly Swedish and I understood only fragments) from salesforce which I assume was trying to tell me that Connect for ...
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0answers
10 views

Out of Office Alert message help

I am working on setting up an out of office alert message, when a user changes someones out of office settings in our salesforce instance. I want it to email those changes. However right now it just ...
2
votes
1answer
25 views

Email BCC to Salesforce Function Not Triggering Workflow Rule (Task Field Update)

I've set up a workflow rule to update the activity TYPE field based on the subject of the email. AND( BEGINS(Subject, "Email: Fwd:"), ISPICKVAL(Type, "4. Email Out"), NOT(ISBLANK(WhoId)) ...
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0answers
10 views

Querying suppression lists with WCF service

We are trying to use suppression lists to build a bespoke subscription centre. We need to be able to subscribe/unsubscribe users to particular categories of email which we send (i.e. not global ...
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3answers
52 views

How do I correctly add a helper method to my Apex Class?

I am attempting to set up an email-to-lead email service. Our non-profit receives leads in the content of emails that are sent, and I am trying to write an apex class that correctly parses the ...
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1answer
35 views

I want to know how we can send email to selected contacts.. and the contacts will be selected from visualsorce page

public class EmailSendController{ public List<contact> contacts{get;set;} public List<ModelClass> models{get;set;} public list <contact> con1{get;set;} public ...
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0answers
40 views

Can't access merge fields in email template

We have a custom object XYZ whose OWD is set to private. In our salesforce community we have an apex class declared with the without sharing keyword as a result we are able to access records owned by ...
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3answers
38 views

Can I take the first 15 digits from a field using the API Name in an email template in Salesforce?

I'd like to use a field on my email templates, but not the whole field, just the first 15 digits of the field. Is there a way with using the API Name in the template to limit to which characters are ...
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3answers
46 views

PageReference to another vf page but still shows original page in url

I have a vf page "ASC_NAR_Page2" that allows the user to select from a list of accounts, with checkboxes, to be inserted into a custom object. Once the user clicks on "Process Records" button, it ...
4
votes
1answer
81 views

Responsive Template Issue

We've been working on responsive email templates in Marketo, Mail Chimp, Campaign Monitor, and a variety of other products for some time now. All have their perks and issues, but we've encountered a ...
1
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1answer
30 views

Adding custom Email button

I am displaying an image (saved in Static resource) on a click of button on Lead's detail page. I need to add a button to send an email which automatically attaches this image and should have Lead's ...
1
vote
1answer
38 views

Mass Email Acknowledgement Options

Business has a need to send out mass communications/emails to internal staff. With these emails, they would like a button or signature option to appear in these emails that the recipient would have to ...
1
vote
1answer
35 views

PHP API Triggered Send

I am trying to create a triggered send using the API with PHP. The soap call is registering, however, i don't believe the function is registering correctly. I have a Triggered Send Definition ...
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0answers
22 views

How does the “Internal Comment” field behaves in Email to Case Premium app

Can any one help me out .I shall appreciate your help. How does the "internal comment" field works in Email to case premium app? a)When we create a case manually the internal comment field gets ...
0
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1answer
22 views

Storing outbound Workflow emails

Are there any specific functionality available from Salesforce to store outbound emails as a result of Work Flow execution? Will using Compliance BCC Emails work to get inbound email to SFDC system ...
1
vote
1answer
39 views

Disabling email notifications for Community user in salesforce

I'm trying to stop the email notifications to a community User through APEX code for the following scenarios: Welcome email for a New User creation Email notification on receiving a Private message. ...
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0answers
16 views

Is it possible to add extra settings into the Email settings [picture]

Is it possible to add a table of values into the default Salesforce Email settings window? I wanted to add a Table section into the area marked RED in the picture. Thanks in advance!
0
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0answers
14 views

Standard “Send an Email” with Attachments

I'm looking for a solution (AppExchange, github...) to select attachments from the list of Attachments when on the standard "Send an Email" page (/_ui/core/email/author/EmailAuthor). It looks like ...
2
votes
2answers
48 views

Email sent from apex class is not recevied

I have a visualforce page which does some calculations and sends email to the concerned people. The problem I am facing is - the email is sent from the apex class perfectly without any errors or ...
0
votes
0answers
16 views

How to send email to multiple email addresses use java Fuel SDK or REST API [duplicate]

I want to send email to multiple email addresses using a template in java. Currently I am using REST API messageDefinitionSends, but it only can set email to one email at a time. Does Java Fuel SDK or ...
6
votes
1answer
92 views

Sending an email from a trigger with an addError

We have the requirement that if a Case is created via email2case and the Account has a flag (SecureSupport__c) checked then we should block the case creation and send a notification to the contact ...
2
votes
2answers
36 views

How do I parse a variable from my Visualforce Page URL to my Visualforce email template?

I need to get a string into my Visualforce email template. I have attempted to parse it over the URL as I thought it would be the easiest way but I'm not sure. I am using sendMail and sending the ...
1
vote
1answer
121 views

Inbound email missing attachment?

I have a requirement to save attachment received from email in Salesforce object using Email To Salesforce. I tried using the below code but attachment are not getting saved, when I checked using the ...
2
votes
1answer
133 views

Add Attachment from Notes and Attachment related list in a VF Email template

I have a requirement and I appreciate your help on this. We have a custom object, where users create records and upload spreadsheets in "Notes & Attachment" related list. Our requirement is, we ...
2
votes
2answers
49 views

ExactTarget - how to Export, Archive, save mails for end-customer use

To preface this I'm not an ExactTarget expert.... We use ExactTarget and are interested in more archiving our email newsletters so that our subscribers can later use our articles as a reference. We ...
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1answer
16 views

Flow to Email Author

I would like to plan a button in my Opportunites page which leads to a flow, the flow will give the user three radio boxes, depending on the option selected this should lead to a Email Author page ...