Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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3
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0answers
12 views

Detect System Email Only

I have a full sandbox where Deliverability has been set to System Email Only. I already know how to change this to All Email but we have other reasons for not doing this (mainly we appreciate the ...
4
votes
1answer
36 views

How to get an Acknowledge when an email is sent from Salesforce

How to get an acknowledge when an email is sent from my salesforce org. Can I get the receipt of delivery/ failure? Thanks.
3
votes
1answer
30 views

Salesforce inbound email to .msg attachment - Not opening in Outlook

An inbound email is converted to the outlook .msg file and stored as an attachment to a record using handler class. Everything works fine, except I get this error when I try to open the file with ...
4
votes
1answer
25 views

Accessing DisplayName of OrgWideEmailAddress in Email Template

How can I insert the DisplayName of OrgWideEmailAddress in the email template like how we can access the fields of other objects? E.g. I can access the name of the user by using {!User.Name}. I tried ...
0
votes
1answer
43 views

Embed weather forecast in email

Short background: working for an international language school. I wish to set up an automation for people who have booked a course and the course is coming up soon (for ex next week). In that email I ...
1
vote
1answer
27 views

Adding link to a related record in HTML Email template

I'm trying to add a detail link to an HTML Email template, to link to a related record on the object being merged into the e-mail. I am aware of the process for adding a link/detail link for the ...
1
vote
1answer
13 views

email BCC limit

I am sending out emails via APEX code. SO far I am facing exceptions when the bcc characters are around 500 - 550 characters or more, and the number of bcc email addresses is around 21 - 25 or more. ...
3
votes
1answer
44 views

Problem sending email from Salesforce to web.de and gmx.de domains

We're using a form that automatically creates a lead in Salesforce after which an email to the person filling out the form is sent automatically as well. This works well for just about everything but ...
4
votes
1answer
38 views

Communities root URL redirect issue

I have an instance which has a Sites domain, call it "sites.force.com", and a Communities domain, call it "comm.force.com". The instance has a single Community set up at a sub-folder, call it "/c1", ...
0
votes
1answer
28 views

Exact Target API and .NET email creation

How can we make email that is being created by the ExactTarget API using .NET pick a layout from exact target to go around the HTML body? Here is my sample code for the new email: var email = new ...
1
vote
1answer
42 views

Add VisualForce rendered as pdf as an attachement on a record

I have a VisualForce rendered as a PDF, I want to add it as an attachement to my record once created. Any idea?!
1
vote
2answers
17 views

Visualforce Email Template for custom fields

I have a custom object called Feedback that has a name field. I have set up an email alert every time a feedback is created. But I'm unable to add a link back to the feedback created(in salesforce) in ...
0
votes
1answer
27 views

Salesforce and GMX email

A lot of my contacts have gmx email, and they are complaining that are not receving email sent directly from SF. Does Salesforce has any compability problem with GMX?
0
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0answers
17 views

Can I change the notification email sent when transferring a record to a new owner?

Is it possible to change the contents of the email that is sent to the new owner of a record when someone transfers ownership and checks the 'Send Notification Email' box? I would like to provide my ...
2
votes
1answer
19 views

Associate reply email with an existing record of custom object

Seeking some email service related insight here for a roadblock I have. Any help will be much appreciated. When Mr. X replies to an email originally sent by Mr. Y from Custom Object's record CR-REC-1 ...
2
votes
1answer
28 views

Email - Edit Custom 'opencounter' Layout

How can I modify the layout in: <custom name="opencounter" type="tracking"> I'm trying to create a fluid email layout. When the screen size is adjusted for mobile viewing the exact target ...
1
vote
0answers
20 views

Edit the email template content before sending to the user

I have created a custom(without using letterhead) email template with HTML content.I have made the contenteditable=true in the HTML version. But when I try to edit the email template and send the ...
0
votes
2answers
28 views

How to change the message date of an email in Salesforce

I have just attached a bunch (non-scientific term!) of emails to a case by using the case ref in the email subject header. However, they are all saved with the same date even though i received them in ...
1
vote
0answers
22 views

Incorrect email textbox layout format

When sending an email from within a case (or other object records) in Salesforce, after accidentally pressing a specific key combination, I am now unable to use the full text box pane, instead I am ...
0
votes
2answers
26 views

Email Button Is not showing

I created a new custom object in sandbox environment, and i want to send a mail by using send an button in activities related list but it is not showing, log a call button is visiable to me, but send ...
1
vote
2answers
25 views

Email Templates selection based on Country of a record

I want to use email templates based on standard object (lead/contact) country. example, if Country 'USA' chose Template A, Country 'Canada' Choose Template B Automatically. Can this be achieved in a ...
1
vote
2answers
52 views

Create and select attachments and add them to an email template?

Here's the setup of my problem, and i'm not sure how to get started. initial screen -> my user is on a VF page and makes some HTML selections. Also, they select a number of notes and attachments. ...
1
vote
0answers
24 views

Remove username from Customer Portal Confirmation Email

I am attempting to modify the username of the confirmation e-mail for the Customer Portal that I have setup. I have created a custom login and am populating the @something.com portion of the username ...
-1
votes
1answer
30 views

Send an Email to salesforce user from salesforce account

how can I build an Email sending feature within salesforce users? e.g. I have logged in as an sales@force.com and I have an multiple users associated with me I want to send an email from my user list ...
6
votes
1answer
35 views

“System overview”-like report via email

Is it possible to have a report that shows "system overview"-like data (storage used, licenses, etc.) sent via email automatically (without writing code) in Salesforce? Otherwise, what's the best way ...
1
vote
1answer
60 views

On click of a button in Salesforce i need to open a new mail in outlook?

I have a requirement where in On click of a button in Salesforce i need to open a new mail in outlook? Is this Possible.
0
votes
1answer
29 views

Increase Salesforce Workflow Email Limit?

Based on the Salesforce documentation, the Email Limit for Workflow is 1000 per user licence per day or 2,000,000 whichever is lower. We are currently exceeding that limit. What I would like to know ...
1
vote
0answers
21 views

How to use a List or Data Extension to filter another Data Extension?

I have a scenario where I need to filter out (or remove) records of a Data Extension that exist in other Data Extension. In SQL would perform a NOT EXISTS. As I need to create an external process ...
4
votes
2answers
96 views

Email relaying and email limits

According to the documentation there is a limit of 1000 emails per day if sent from APEX or API. If I had configured an email relay, would sending out an email from APEX count towards the email limit ...
0
votes
0answers
15 views

Triggered Send - High Response Time [duplicate]

Our triggered sends have a history of taking a long time to get a response (30 secs or more) from ExactTarget for each call. In the past two weeks, the situation has gotten worse and the calls have ...
1
vote
0answers
32 views

Triggered Send - High response times [closed]

Our triggered sends have a history of taking a long time to get a response (30 secs or more) from ExactTarget for each call. In the past two weeks, the situation has gotten worse and the calls have ...
4
votes
1answer
46 views

how to enable deliverability testing from a non-administrator?

How can I enable a non-administrator user to use the email deliverability test tool? I have checked the system permissions for the user profile and there is nothing listed that enables this ...
1
vote
1answer
24 views

Adding the case number and link to an email

If I am sending an email from within a case, how can I get the email to contain the case number and the link to the case automatically/by default?
0
votes
1answer
31 views

can we use soql query in set method

List <Account> accountId=[SELECT Id FROM Account WHERE Name = 'Customer'or Name = 'Sales' or Name = 'order' ]; List <Contact> contacts=[SELECT id,Email FROM Contact WHERE AccountId = ...
1
vote
1answer
31 views

Email spoofing issue from salesforce - emails not getting through to recipients

If I send emails from an email-enabled object within Salesforce, e.g., case, the emails do not always get delivered to recipients. I have discovered that one or two of the recipients have these emails ...
0
votes
2answers
74 views

Visual force email template with related list records issues?

I am having lookup relationship between case and .Case_PO custom object. I am using site to create new case record with .Case_PO child record also. After creating a new case record with related list ...
1
vote
1answer
49 views

Rows in Data Extension Not being deleted

I have TriggerSend that I call using the web api. in the Email there is AMPScript A section of that AMPScript is suppose to clear data from named Data Extensions. However, no rows are ever removed. ...
2
votes
1answer
29 views

Not able to send email after manage package

I have create a custom object in which i have a custom button to send email. I was able to send email. Until i packaged it. My code before package: {!REQUIRESCRIPT("/soap/ajax/15.0/connection.js")} ...
1
vote
1answer
31 views

how to write a mass email in apex code i have tried if any know what error in this can u solve this

public PageReference send() { List<Contact> contacts=[Select Id,Email From Contact Where AccountId='001i000000g7erl']; List<Id> Conids=new List<string>(); ...
1
vote
1answer
51 views

Unable to fetch User email when logged in from partner community user..?

I have written a trigger on Case.I am querying user object to fetch user email id.I am getting the user id email value when checking the logs as Salesforce User but email id value is coming null when ...
0
votes
0answers
40 views

I need a better understanding of the work flow for using a trigger

I am having a hard time understanding exact targets API. Please, in the lamest terms, someone please explain to me the complete flow of using a trigger email. Here is the scenario: New customer ...
2
votes
0answers
41 views

Assignment rules do not send notification email Queue email for Cases created from Site?

I am creating a Case from site and the Assignment Rules are triggered, the record assigns as expected but no assignment notification email is sent to Queue email. The assignment rules are configured ...
0
votes
1answer
29 views

Calling a class and its method on a custom button click on a standard page

I have class from which is used to send email. Currently i have a VF page and the class as controller. And a button on the standard layout of the custom object. When i click on the custom button send ...
0
votes
1answer
50 views

Email-To-Case, Set Field Values When Email Arrives

Cannot find any example of guide to this either here on in SF's "help"... When using Email-To-Case, is it possible to add (workflow I would assume) a value to other field(s) on the Case when it's or ...
0
votes
2answers
37 views

Error scheduling email send definition

Prospect is testing ET's API and trying to schedule an email send definition using this method: ...
3
votes
1answer
86 views

how to configure signature for user to be used in email

In the email methods there is a setUseSignature() method that says it: "Indicates whether the email includes an email signature if the user has one configured. The default is true, meaning if the ...
2
votes
0answers
43 views

Salesforce with Lync Collaboration (automate meeting request generation & email)

I am evaluating the possibilities of integrating Lync with Salesforce. Ideally the requirement is to engage the customer over a video chat. The Agent from the Service Console will click on a Button, ...
0
votes
1answer
70 views

How can I test single email message code in a trigger?

I have a trigger to send an email alert. I am trying to test the single email message portion of my trigger; however, I am receiving an error. Any help on testing the actual email portion of the ...
0
votes
1answer
56 views

“All subscribers” is always selected when using filter in a SendDefinitionList

I'm trying to create a email send definition object (user initiated) using a filter, but when I select Interections->User-Initiated Email on the Recipients Targeted Data Filters, it shows ...
0
votes
1answer
34 views

Apex Prepopulated Email body

I am prepopulating the email bod as shown in the highlighted line. When the email is sent, the receiver sees the lines appended to the email body. However the sender when drafting the email doesn't ...