Tagged Questions

Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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2
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1answer
6 views

Does Salesforce allow encryption of outgoing mail or do I need to set up an email relay?

Can anyone tell me if Salesforce allows encryption of outgoing mail or do I need to set up an email relay?
2
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0answers
13 views

How can I save an email to a Case?

We have a requirement to use an email template to reply to a Case, save the email in the Case's Activity History, and update the Case's status. I have the email being sent and the status updating, but ...
0
votes
0answers
8 views

Unsubscribe from email

My company receives quite a bunch of unsubscribe emails, So to eliminate this I am trying find a way how to do this with big efficiency. One way that I have is when sales people receive that email ...
0
votes
1answer
15 views

My user credentials into a visualforce email

Hello I have created a Visualforce email for my division. I would like my user credentials to appear at the end of the email. If you look the attached file of an example from normal email in gmail. I ...
1
vote
0answers
19 views

SingleEmailMessage CC is not working

I'm trying to send emails with TO, CC and BCC addresse mail.setTemplateId(emailTemplateId); mail.setTargetObjectId(emailTargetId); mail.setSenderDisplayName(Label.Sender_Name); ...
0
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0answers
16 views

How to access the owner email of win in salesforce iOS

Let's say I have an App named SalesSample. which uses salesforce, one of my teammates wins a deal in salesforce but doesn't use the SalesSample app. From the SalesSample app, can I email the winner of ...
0
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2answers
11 views

via email on receiver

Is there a way to skip this via field when someone gets email from salesforce? I don't want my clients to see this when we are sending them emails. Please advise, Darko
1
vote
0answers
2 views

Email attribute on all links

I'm using the API to distribute an email, the html content has links to my site. Link tracking is enabled and my links are translated into the tracking url, however when I am redirected to the target ...
0
votes
0answers
18 views

Can you pull an ID for future Events?

I've been working on an Email alert for my team that will let everyone know when something is posted on our shared public calendar. I finally got the code down to actually send the email (If you're ...
1
vote
3answers
34 views

How can I configure salesforce to notify a customer case contact when an internal support rep sends in a email updating the ticket?

I'm using SalesForce for case management. When I respond to customers through salesforce.com from my Desktop, I can send emails / case comments and they are sent from our support address ...
0
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0answers
5 views

Custom template content areas go missing when you exit the editor and go back in

I have built a custom template that others can use without know how to code, however the template looks normal until content is dragged in and you exit the editor. When you go back into the editor the ...
1
vote
0answers
17 views

%%ChannelUser%% %%ChannelUserEmail%% via bounce.exacttarget.com is display in “From” field

Ok - I'm VERY new to Exact Target and when I set up a new account "%%ChannelUser%% %%ChannelUserEmail%% via bounce.exacttarget.com" displays in the "From" email field when it's sent to the customer. ...
4
votes
1answer
69 views

Not able to receive inbound emails from yahoo

I have created a email service and I have a inbound email class where I am inserting a contact when a email is received. When I send email from Gmail, rediffmail to my salesforce email service. I am ...
1
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0answers
7 views

Is it possible to change the Chatter Answers Email Template?

Is there any possibility to change the Chatter Answers Email Template.?? Thanks
0
votes
1answer
13 views

How can you identify the Organization that sent an email?

In the finish method for a batch job it is common to send an email with code like: global void finish(Database.BatchableContext BC){ // Get the ID of the AsyncApexJob representing this batch job ...
1
vote
1answer
78 views

Apex Email Trigger for a specific calendar

I'm battling my way through learning Apex, and have created an email trigger for new Events posted in our organization's calendar. I think I have it right (it's still in our sandbox so I can't see ...
2
votes
1answer
18 views

'Email Quote' button issue

The 'Email Quote' button which is visible on the page layout on Quote records, is greyed out. I have added the 'Allow Email' permission to all of the Quote Status Values and this has not resolved the ...
2
votes
1answer
36 views

Customize Forward to a Friend response

I want to build a email that has a "Forward to a friend" button in it. After the user submits their friend's name and email, a e-mail is created with the forwarded content at the bottom and a message ...
0
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0answers
27 views

Auto Forward email with attachements from SFDC Email -to-Case email message to external system

Auto Forward email with attachements from SFDC Email -to-Case email message to external system and auto close the case, How can we do that is it Possible ? Help me if anyone knows anything
1
vote
0answers
27 views

Email Publisher attributes behave differently

We have an Email Publisher in the service console page with a custom template in the body. <apex:page standardController="Case" extensions="FeedEmailExtn" > <!--<apex:includeScript ...
1
vote
2answers
92 views

How do I test an apex trigger that sends an email

Trigger is: trigger emailtemplate on opportunity(after update) { List<opportunity> oList = Trigger.new; List<opportunity> nList = trigger.old; ...
6
votes
3answers
57 views

Send mass email through Salesforce

What is a good option for sending 200.000+ emails a month over Salesforce? Ideally we want to use an emailer like Amazon SES or SendGrid. The problem is that reading their API you are forced to do 1 ...
0
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0answers
23 views

send a email to Opportunity Owner using workflow rule and email alert? [duplicate]

i created workflow rule on aggrement contact object . Active is check box field on aggrement contact object. when ever Active check box checked mail trigger to Opportunity Owner . in recipts am not ...
1
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0answers
36 views

Dynamic Content in Exact Target using EmailAddress Profile Attribute

I want to customize an email in ExactTarget using the target subscriber email in a rule to define the email content. I created an static content, and when I tried to create the dynamic content I did ...
1
vote
1answer
30 views

Alert Case Owner of new Email

I am trying to set up a workflow rule that does the following: When an email reply to a case comes in ... in other words there is an email with the Status = "new" --> send an email to the Case Owner ...
1
vote
1answer
13 views

did emails store at queue

Set up - Email Administrator - Deliverability unable the checkbox no mails will send to end user... after updating field enable it 1.in this emails will store at queue or not 2.if we enable then ...
0
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0answers
35 views

emails going to wrong case

In salesforce the reference # that goes in the subject number alot of the emails are in the wrong case. what is root cause for this emails going to wrong case number with different subject line
1
vote
1answer
28 views

Adding 3rd party opt out to ExactTarget email footer

A third party is looking to make potential changes to the opt-out process for our emails. They’d like to know whether a link to their own subscription center could be included. There are 2 ways they ...
0
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0answers
38 views

How to Approve the jobs from Approval Processes by just writing APPROVE from Approver

I'm new to salesforce ,so i was working on Recruiter APP . In Workflow and Approval after the POSITION is created the APPROVAL notification should intimate to MANAGER or CEO. the notification which ...
1
vote
1answer
16 views

Email Logs - Viewing the Content of the email sent from salesforce

Using email log I was able to obtain the emails sent from Salesforce.com But from the email logs I am not able to read the actual content. Also checked in the documentation ..they have not said that ...
1
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0answers
43 views

Email template subject not populating

I have a web service class which is called from a quote button, and I'm passing the quote Id to the class. I am creating a single email message object and I'm setting an email template for it, but ...
0
votes
0answers
10 views

Salesforce Partner Community email from a case

I need to know, without setting up a trial, if a partner can email from a case within Partner community and will the email, using email to case, be attached to the correct case on reply.
0
votes
0answers
33 views

Print AMPscript Variable inside HTML <tag> as attributes

So I am using ExactTarget templates and content areas to build my emails. In my templates I have AMPscript variables defined in the < head > and that will determine how elements in my content areas ...
1
vote
1answer
47 views

how to change the default settings for chatter email notifications

In my Salesforce org, each users' default frequency for email notification for Chatter groups is set to daily and I need to change this to "on each post". This can be done individually, however I ...
1
vote
1answer
26 views

Community User & Updating Email Settings via API

I've attempted to use some of the Chatter Email Setting fields noted on Community User's via object API, but noticed that modifying them does not affect the Email Settings shown via the UI (and vice ...
1
vote
1answer
25 views

how to report on email size in salesforce

I need to be able to report on emails in Salesforce, furthermore I need to be able to see the size of the email, is there a way to do this? I cannot find a report type that allows me to report just on ...
7
votes
1answer
117 views

Database.DMLOptions - How to prevent Chatter Group Auto-Follow trigger from generating email

Currently I have a trigger which auto-follows specific groups in our organization when a new user is brought onboard. The auto-follow trigger feature works great! However, we have quite a few groups ...
1
vote
0answers
39 views

No New Password email sent when inserting User record via Apex in Community

I'm experiencing an odd issue that only applies when my VF page and controller is executed from the Community context. The code allows the user to select an Applicant Contact from a VF page and click ...
3
votes
1answer
21 views

dailly email limits

I have gotten this error in production SINGLE_EMAIL_LIMIT_EXCEEDED I am sure i have maxed out the daily email limit of 1 000 limit info ...
1
vote
0answers
17 views

Standard Report Functionality - Is there a way to display Bounced HTML emails?

At reports in section Activity there is a type HTML Emails to track emais send with the standard HTML emails functionality. This can be used to somehow monitor the sent emails with the standard mass ...
2
votes
2answers
41 views

How to engage a trigger on an object insert after a related object is inserted

We are Using Remedyforce which has a custom object called incidents. When a client creates an incident, they can add an attachment. The order of execution for these operations is: Insert Incident, (If ...
0
votes
2answers
40 views

Chatter Email Sender Account Wrong for Only 1 User after Community Deployment to Production

we deployed a Partner Community the production org and now a single user is getting all their Chatter email notifications from the Partner Community email sender account instead of the standard ...
0
votes
1answer
16 views

attach received mail in Contacts attachment

We have status field on contact. Once status becomes active , we have to create a Partner user and send term and condition mail to Contact email address. Once the Contact replied "accepted", then he ...
1
vote
1answer
28 views

Send email notifications upon selection of Opportunity picklist

I may be out of luck with this one, but what I'm trying to do is when a user selects certain items from an opportunity picklist, an email gets sent to admins as well as an outside person ...
0
votes
0answers
23 views

List datatype in Object view

I want to do this: I have some leads. I have some email campaigns. I want to have some kind of generic section below a lead where I show information about email campaigns ONLY IN WHICH THEY WERE ...
2
votes
0answers
45 views

Email button (emailauthor.jsp) results in “The page you submitted was invalid for your session”

About 1 month ago my email button stopped working. Now pressing my 'auto-email' button gives me the email template page with the error "The page you submitted was invalid for your session. ...
0
votes
1answer
57 views

HTML Email Template URL Encode

I am creating a html template with a link that includes merge fields as params. Example: <a href="http://example.com/?region={!Contact.Region__c}">Click me</a> I wish to URL encode the ...
3
votes
1answer
58 views

Workflow Email Alert Error: “action name not found: <Email Alert Object>” when in package

So I have a workflow I am developing as part of a package in the Developer Edition. This workflow sends out an email alert. Now I am having issues with it. When the package was not name-spaced, the ...
0
votes
2answers
81 views

Connect for Outlook discontinued - Salesforce for Outlook alternatives?

Yesterday I received an email in language which was neither English nor German (possibly Swedish and I understood only fragments) from salesforce which I assume was trying to tell me that Connect for ...
1
vote
0answers
12 views

Out of Office Alert message help

I am working on setting up an out of office alert message, when a user changes someones out of office settings in our salesforce instance. I want it to email those changes. However right now it just ...