Tagged Questions

Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.

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1
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0answers
18 views

Email Publisher attributes behave differently

We have an Email Publisher in the service console page with a custom template in the body. <apex:page standardController="Case" extensions="FeedEmailExtn" > <!--<apex:includeScript ...
1
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2answers
64 views

How do I test an apex trigger that sends an email

Trigger is: trigger emailtemplate on opportunity(after update) { List<opportunity> oList = Trigger.new; List<opportunity> nList = trigger.old; ...
6
votes
3answers
53 views

Send mass email through Salesforce

What is a good option for sending 200.000+ emails a month over Salesforce? Ideally we want to use an emailer like Amazon SES or SendGrid. The problem is that reading their API you are forced to do 1 ...
0
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0answers
22 views

send a email to Opportunity Owner using workflow rule and email alert? [duplicate]

i created workflow rule on aggrement contact object . Active is check box field on aggrement contact object. when ever Active check box checked mail trigger to Opportunity Owner . in recipts am not ...
1
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0answers
26 views

Dynamic Content in Exact Target using EmailAddress Profile Attribute

I want to customize an email in ExactTarget using the target subscriber email in a rule to define the email content. I created an static content, and when I tried to create the dynamic content I did ...
1
vote
1answer
21 views

Alert Case Owner of new Email

I am trying to set up a workflow rule that does the following: When an email reply to a case comes in ... in other words there is an email with the Status = "new" --> send an email to the Case Owner ...
1
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1answer
11 views

did emails store at queue

Set up - Email Administrator - Deliverability unable the checkbox no mails will send to end user... after updating field enable it 1.in this emails will store at queue or not 2.if we enable then ...
0
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0answers
31 views

emails going to wrong case

In salesforce the reference # that goes in the subject number alot of the emails are in the wrong case. what is root cause for this emails going to wrong case number with different subject line
1
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1answer
21 views

Adding 3rd party opt out to ExactTarget email footer

A third party is looking to make potential changes to the opt-out process for our emails. They’d like to know whether a link to their own subscription center could be included. There are 2 ways they ...
0
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0answers
24 views

How to Approve the jobs from Approval Processes by just writing APPROVE from Approver

I'm new to salesforce ,so i was working on Recruiter APP . In Workflow and Approval after the POSITION is created the APPROVAL notification should intimate to MANAGER or CEO. the notification which ...
1
vote
1answer
15 views

Email Logs - Viewing the Content of the email sent from salesforce

Using email log I was able to obtain the emails sent from Salesforce.com But from the email logs I am not able to read the actual content. Also checked in the documentation ..they have not said that ...
1
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0answers
29 views

Email template subject not populating

I have a web service class which is called from a quote button, and I'm passing the quote Id to the class. I am creating a single email message object and I'm setting an email template for it, but ...
0
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0answers
9 views

Salesforce Partner Community email from a case

I need to know, without setting up a trial, if a partner can email from a case within Partner community and will the email, using email to case, be attached to the correct case on reply.
0
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0answers
22 views

Print AMPscript Variable inside HTML <tag> as attributes

So I am using ExactTarget templates and content areas to build my emails. In my templates I have AMPscript variables defined in the < head > and that will determine how elements in my content areas ...
1
vote
1answer
32 views

how to change the default settings for chatter email notifications

In my Salesforce org, each users' default frequency for email notification for Chatter groups is set to daily and I need to change this to "on each post". This can be done individually, however I ...
1
vote
1answer
26 views

Community User & Updating Email Settings via API

I've attempted to use some of the Chatter Email Setting fields noted on Community User's via object API, but noticed that modifying them does not affect the Email Settings shown via the UI (and vice ...
1
vote
1answer
24 views

how to report on email size in salesforce

I need to be able to report on emails in Salesforce, furthermore I need to be able to see the size of the email, is there a way to do this? I cannot find a report type that allows me to report just on ...
7
votes
1answer
109 views

Database.DMLOptions - How to prevent Chatter Group Auto-Follow trigger from generating email

Currently I have a trigger which auto-follows specific groups in our organization when a new user is brought onboard. The auto-follow trigger feature works great! However, we have quite a few groups ...
1
vote
0answers
26 views

No New Password email sent when inserting User record via Apex in Community

I'm experiencing an odd issue that only applies when my VF page and controller is executed from the Community context. The code allows the user to select an Applicant Contact from a VF page and click ...
3
votes
1answer
19 views

dailly email limits

I have gotten this error in production SINGLE_EMAIL_LIMIT_EXCEEDED I am sure i have maxed out the daily email limit of 1 000 limit info ...
1
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0answers
16 views

Standard Report Functionality - Is there a way to display Bounced HTML emails?

At reports in section Activity there is a type HTML Emails to track emais send with the standard HTML emails functionality. This can be used to somehow monitor the sent emails with the standard mass ...
2
votes
2answers
37 views

How to engage a trigger on an object insert after a related object is inserted

We are Using Remedyforce which has a custom object called incidents. When a client creates an incident, they can add an attachment. The order of execution for these operations is: Insert Incident, (If ...
0
votes
2answers
39 views

Chatter Email Sender Account Wrong for Only 1 User after Community Deployment to Production

we deployed a Partner Community the production org and now a single user is getting all their Chatter email notifications from the Partner Community email sender account instead of the standard ...
0
votes
1answer
16 views

attach received mail in Contacts attachment

We have status field on contact. Once status becomes active , we have to create a Partner user and send term and condition mail to Contact email address. Once the Contact replied "accepted", then he ...
1
vote
1answer
27 views

Send email notifications upon selection of Opportunity picklist

I may be out of luck with this one, but what I'm trying to do is when a user selects certain items from an opportunity picklist, an email gets sent to admins as well as an outside person ...
0
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0answers
22 views

List datatype in Object view

I want to do this: I have some leads. I have some email campaigns. I want to have some kind of generic section below a lead where I show information about email campaigns ONLY IN WHICH THEY WERE ...
2
votes
0answers
41 views

Email button (emailauthor.jsp) results in “The page you submitted was invalid for your session”

About 1 month ago my email button stopped working. Now pressing my 'auto-email' button gives me the email template page with the error "The page you submitted was invalid for your session. ...
0
votes
1answer
37 views

HTML Email Template URL Encode

I am creating a html template with a link that includes merge fields as params. Example: <a href="http://example.com/?region={!Contact.Region__c}">Click me</a> I wish to URL encode the ...
3
votes
1answer
49 views

Workflow Email Alert Error: “action name not found: <Email Alert Object>” when in package

So I have a workflow I am developing as part of a package in the Developer Edition. This workflow sends out an email alert. Now I am having issues with it. When the package was not name-spaced, the ...
0
votes
1answer
61 views

Connect for Outlook discontinued - Salesforce for Outlook alternatives?

Yesterday I received an email in language which was neither English nor German (possibly Swedish and I understood only fragments) from salesforce which I assume was trying to tell me that Connect for ...
1
vote
0answers
11 views

Out of Office Alert message help

I am working on setting up an out of office alert message, when a user changes someones out of office settings in our salesforce instance. I want it to email those changes. However right now it just ...
2
votes
1answer
29 views

Email BCC to Salesforce Function Not Triggering Workflow Rule (Task Field Update)

I've set up a workflow rule to update the activity TYPE field based on the subject of the email. AND( BEGINS(Subject, "Email: Fwd:"), ISPICKVAL(Type, "4. Email Out"), NOT(ISBLANK(WhoId)) ...
0
votes
0answers
11 views

Querying suppression lists with WCF service

We are trying to use suppression lists to build a bespoke subscription centre. We need to be able to subscribe/unsubscribe users to particular categories of email which we send (i.e. not global ...
1
vote
3answers
54 views

How do I correctly add a helper method to my Apex Class?

I am attempting to set up an email-to-lead email service. Our non-profit receives leads in the content of emails that are sent, and I am trying to write an apex class that correctly parses the ...
1
vote
1answer
36 views

I want to know how we can send email to selected contacts.. and the contacts will be selected from visualsorce page

public class EmailSendController{ public List<contact> contacts{get;set;} public List<ModelClass> models{get;set;} public list <contact> con1{get;set;} public ...
1
vote
0answers
41 views

Can't access merge fields in email template

We have a custom object XYZ whose OWD is set to private. In our salesforce community we have an apex class declared with the without sharing keyword as a result we are able to access records owned by ...
0
votes
3answers
38 views

Can I take the first 15 digits from a field using the API Name in an email template in Salesforce?

I'd like to use a field on my email templates, but not the whole field, just the first 15 digits of the field. Is there a way with using the API Name in the template to limit to which characters are ...
0
votes
3answers
53 views

PageReference to another vf page but still shows original page in url

I have a vf page "ASC_NAR_Page2" that allows the user to select from a list of accounts, with checkboxes, to be inserted into a custom object. Once the user clicks on "Process Records" button, it ...
4
votes
2answers
107 views

Responsive Template Issue

We've been working on responsive email templates in Marketo, Mail Chimp, Campaign Monitor, and a variety of other products for some time now. All have their perks and issues, but we've encountered a ...
1
vote
1answer
32 views

Adding custom Email button

I am displaying an image (saved in Static resource) on a click of button on Lead's detail page. I need to add a button to send an email which automatically attaches this image and should have Lead's ...
1
vote
1answer
40 views

Mass Email Acknowledgement Options

Business has a need to send out mass communications/emails to internal staff. With these emails, they would like a button or signature option to appear in these emails that the recipient would have to ...
1
vote
1answer
43 views

PHP API Triggered Send

I am trying to create a triggered send using the API with PHP. The soap call is registering, however, i don't believe the function is registering correctly. I have a Triggered Send Definition ...
0
votes
0answers
28 views

How does the “Internal Comment” field behaves in Email to Case Premium app

Can any one help me out .I shall appreciate your help. How does the "internal comment" field works in Email to case premium app? a)When we create a case manually the internal comment field gets ...
0
votes
1answer
24 views

Storing outbound Workflow emails

Are there any specific functionality available from Salesforce to store outbound emails as a result of Work Flow execution? Will using Compliance BCC Emails work to get inbound email to SFDC system ...
1
vote
1answer
50 views

Disabling email notifications for Community user in salesforce

I'm trying to stop the email notifications to a community User through APEX code for the following scenarios: Welcome email for a New User creation Email notification on receiving a Private message. ...
1
vote
1answer
25 views

Is it possible to add extra settings into the Email settings [picture]

Is it possible to add a table of values into the default Salesforce Email settings window? I wanted to add a Table section into the area marked RED in the picture. Thanks in advance!
0
votes
0answers
16 views

Standard “Send an Email” with Attachments

I'm looking for a solution (AppExchange, github...) to select attachments from the list of Attachments when on the standard "Send an Email" page (/_ui/core/email/author/EmailAuthor). It looks like ...
2
votes
2answers
50 views

Email sent from apex class is not recevied

I have a visualforce page which does some calculations and sends email to the concerned people. The problem I am facing is - the email is sent from the apex class perfectly without any errors or ...
0
votes
0answers
16 views

How to send email to multiple email addresses use java Fuel SDK or REST API [duplicate]

I want to send email to multiple email addresses using a template in java. Currently I am using REST API messageDefinitionSends, but it only can set email to one email at a time. Does Java Fuel SDK or ...
6
votes
1answer
97 views

Sending an email from a trigger with an addError

We have the requirement that if a Case is created via email2case and the Account has a flag (SecureSupport__c) checked then we should block the case creation and send a notification to the contact ...