Andrii Muzychuk's user avatar
Andrii Muzychuk's user avatar
Andrii Muzychuk's user avatar
Andrii Muzychuk
  • Member for 10 years, 4 months
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About

Main responsibilities:

  • install and configure the package according to Prospects’ specifications on Prospects’ orgs;
  • communicate with a Sales team helping them demonstrate the product properly to a Prospect;
  • support Prospects and Clients in their "package adaptation for their business needs" journey;
  • answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
  • ask a client if they can turn it off and on again;
  • file bugs and enhancements for a Salesforce Engineering team;
  • distribute tasks coming from Sales teams among team members;
  • manage the team (priorities, rote requests among team members, vacations, members development plan).

Other responsibilities:

  • code reviews (Apex, LWC);
  • conduct technical interviews.
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