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install and configure the package according to Prospects’ specifications on Prospects’ orgs;
communicate with a Sales team helping them demonstrate the product properly to a Prospect;
support Prospects and Clients in their "package adaptation for their business needs" journey;
answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
ask a client if they can turn it off and on again;
file bugs and enhancements for a Salesforce Engineering team;
distribute tasks coming from Sales teams among team members;
manage the team (priorities, rote requests among team members, vacations, members development plan).
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