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Vijay Singh

I am working with https://hackr.io as a Community Manager and what are I am doing is:

  1. Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels

  2. Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

  3. Events and event planning – attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community

  4. Public relations – (note: some companies may have devoted PR departments so this may not be relevant) managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns

  5. Customer relations – the Community Manager is often responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as GetSatisfaction pages

  6. Communications/marketing strategy – the Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

  7. Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

  8. Business development – Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales

  • Gurugram, Haryana, India
  • hackr.io
  • Member for 2 years, 6 months
  • 3 profile views
  • Last seen Oct 4 '18 at 4:38

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