12
votes
Accepted
Will Salesforce ever drop support for Classic
The Lightning Experience FAQ (last updated October 2016) includes:
Q: Can I still use Salesforce Classic?A: You have the choice of when
you want to move to the new Lightning Experience UI and ...
7
votes
Will Salesforce ever drop support for Classic
Salesforce has no plans to drop support for classic. It will be around for a long time to come. You'll notice that PDFs are still rendered in classic, that lightning components can be used in classic ...
6
votes
Will Salesforce ever drop support for Classic
Salesforce.com has not announced any plans to remove Classic at this time. I would expect that salesforce.com is trying to get rid of Classic as soon as possible, but they will not be able to do so ...
5
votes
Accepted
Is there an end of support plan for Classic Content | Microsites?
I think that means "until [you're ready to] move to CloudPages" (i.e., CloudPages aren't missing any features that I need). From the Content Builder FAQ:
What if I Want to Create Content for ...
4
votes
Accepted
How to submit a case from ISV developer org?
You can't submit cases from any developer org. Use your primary ISV org to submit cases, or submit them through the Partner Portal.
4
votes
Accepted
Getting a log/stack trace from an Error Id with basic support
I don't think they will give out the internal stack trace for a GACK even if you have Premier support. It would probably show too much of the internals of how Salesforce works.
Is there somewhere ...
3
votes
Accepted
run quick action from batch
You can execute Quick Actions in Apex code via the QuickAction class.
Specifically, you call the static method performQuickAction() with an instance of QuickActionRequest that defines what you want to ...
3
votes
Accepted
Managed Package: Subscriber Support via LMA - Access to protected settings and custom metadata
Re Custom Settings, yes - if you log into an org via Subscriber Support, then you can see and update all protected custom settings in your package. Don't think that is true for Custom MetaData - I can'...
3
votes
Which kind of issues will be shown at trust.salesforce.com and which issues will be omited?
We've had multiple instances where Salesforce was either extremely slow or unavailable to users - i.e. dropping 3 out of every 4 packets - while trust was indicating that everything was fine. After ...
3
votes
Sandbox "Caching" Issue - Slow First-Record Access
I had a similar problem with Accounts that sounds very similar to what you're getting now.
Every morning an Account record would not load. Typically, it would time out until you refreshed the record ...
3
votes
Access to customer's org
The ISVforce Guide is the best place to find details about the ongoing management of your app in subscriber orgs. You can use the License Management App and the Support Console to access your ...
2
votes
View State Information Hidden on Managed Packaged VF Pages
After contacting SF support I received a response which states that SF do not support View State information for Managed Package VF pages within a customers sandbox.
They have been willing to state ...
2
votes
Accepted
Are Premium Success Plans per user or per company?
Support plans (and sandboxes also) are provisioned on a 1:1 basis with an organization's licenses.
So if you have 10 licenses then a specific plan is calculated at a certain percentage of the list ...
2
votes
Accepted
openPrimaryTab() from pageBlockTable link (SOLVED)
When you do document.getElementById('caseId'), it only fetches single record because there are different anchor tag with same id. Additionally when you're working with tables, use classes for DOM ...
2
votes
Accepted
What are examples of performance degredation which *don't* get posted on trust.salesforce.com?
Salesforce Trust is primarily for documenting instance-wide disruptions, as noted in the various status indicators in Use the Salesforce Trust site.
Green (Available): This instance is available and ...
2
votes
Are Salesforce Labs apps managed or unmanaged? Does Salesforce provide support for those?
If you read the description of a Salesforce Labs app on AppExchange, you'll see:
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees ...
1
vote
Cases are not being created using email-to-case
I contacted SF support, who confirmed that my old instance had stopped operating and that the cause of this issue.
Hope it won't happen again.
1
vote
Accepted
Alternative to Workspace API for LWC
I would suggest using LMS.
If you use Lighting Messaging Channel you can put your Aura component anywhere. I have custom page templates in my App and I put this component there (use it for Utility bar ...
1
vote
Fail to update Email Address in All Subscribers via Import Activity
We've solved the issue. Since we are working with hierarchical BUs, it seems that trying to update All Subscribers from the sons doesn't work.
We have replicated the same Automation we had in the ...
1
vote
Will Salesforce ever drop support for Classic
Out of curiosity I called up Salesforce, after many re-directions, a manager told me that in his mind, SF will not "think about" stopping support for Classic anytime in the next 10 years.
1
vote
Is it possible to downgrade a managed package?
From Salesforce help article:
Can I roll back a package to a previously installed version?
Knowledge Article Number 000213722
Description
Currently we cannot roll back or downgrade a package ...
Only top scored, non community-wiki answers of a minimum length are eligible
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