12 votes
Accepted

Will Salesforce ever drop support for Classic

The Lightning Experience FAQ (last updated October 2016) includes: Q: Can I still use Salesforce Classic?A: You have the choice of when you want to move to the new Lightning Experience UI and ...
Keith C's user avatar
  • 136k
7 votes

Will Salesforce ever drop support for Classic

Salesforce has no plans to drop support for classic. It will be around for a long time to come. You'll notice that PDFs are still rendered in classic, that lightning components can be used in classic ...
crmprogdev's user avatar
6 votes

Will Salesforce ever drop support for Classic

Salesforce.com has not announced any plans to remove Classic at this time. I would expect that salesforce.com is trying to get rid of Classic as soon as possible, but they will not be able to do so ...
sfdcfox's user avatar
  • 490k
5 votes
Accepted

Is there an end of support plan for Classic Content | Microsites?

I think that means "until [you're ready to] move to CloudPages" (i.e., CloudPages aren't missing any features that I need). From the Content Builder FAQ: What if I Want to Create Content for ...
Mark G's user avatar
  • 1,545
4 votes
Accepted

How to submit a case from ISV developer org?

You can't submit cases from any developer org. Use your primary ISV org to submit cases, or submit them through the Partner Portal.
sfdcfox's user avatar
  • 490k
4 votes
Accepted

Getting a log/stack trace from an Error Id with basic support

I don't think they will give out the internal stack trace for a GACK even if you have Premier support. It would probably show too much of the internals of how Salesforce works. Is there somewhere ...
Daniel Ballinger's user avatar
3 votes
Accepted

run quick action from batch

You can execute Quick Actions in Apex code via the QuickAction class. Specifically, you call the static method performQuickAction() with an instance of QuickActionRequest that defines what you want to ...
David Reed's user avatar
  • 92.8k
3 votes
Accepted

Managed Package: Subscriber Support via LMA - Access to protected settings and custom metadata

Re Custom Settings, yes - if you log into an org via Subscriber Support, then you can see and update all protected custom settings in your package. Don't think that is true for Custom MetaData - I can'...
BritishBoyinDC's user avatar
3 votes

Which kind of issues will be shown at trust.salesforce.com and which issues will be omited?

We've had multiple instances where Salesforce was either extremely slow or unavailable to users - i.e. dropping 3 out of every 4 packets - while trust was indicating that everything was fine. After ...
brezotom's user avatar
  • 1,087
3 votes

Sandbox "Caching" Issue - Slow First-Record Access

I had a similar problem with Accounts that sounds very similar to what you're getting now. Every morning an Account record would not load. Typically, it would time out until you refreshed the record ...
Dan Jones's user avatar
  • 7,187
3 votes

Access to customer's org

The ISVforce Guide is the best place to find details about the ongoing management of your app in subscriber orgs. You can use the License Management App and the Support Console to access your ...
Mark Pond's user avatar
  • 23k
2 votes

View State Information Hidden on Managed Packaged VF Pages

After contacting SF support I received a response which states that SF do not support View State information for Managed Package VF pages within a customers sandbox. They have been willing to state ...
TSmith's user avatar
  • 5,002
2 votes
Accepted

Are Premium Success Plans per user or per company?

Support plans (and sandboxes also) are provisioned on a 1:1 basis with an organization's licenses. So if you have 10 licenses then a specific plan is calculated at a certain percentage of the list ...
toraritte's user avatar
  • 133
2 votes
Accepted

openPrimaryTab() from pageBlockTable link (SOLVED)

When you do document.getElementById('caseId'), it only fetches single record because there are different anchor tag with same id. Additionally when you're working with tables, use classes for DOM ...
Raul's user avatar
  • 18.8k
2 votes
Accepted

What are examples of performance degredation which *don't* get posted on trust.salesforce.com?

Salesforce Trust is primarily for documenting instance-wide disruptions, as noted in the various status indicators in Use the Salesforce Trust site. Green (Available): This instance is available and ...
sfdcfox's user avatar
  • 490k
2 votes

Are Salesforce Labs apps managed or unmanaged? Does Salesforce provide support for those?

If you read the description of a Salesforce Labs app on AppExchange, you'll see: Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees ...
Renato Oliveira's user avatar
1 vote

Cases are not being created using email-to-case

I contacted SF support, who confirmed that my old instance had stopped operating and that the cause of this issue. Hope it won't happen again.
Shimon Zouzout's user avatar
1 vote
Accepted

Alternative to Workspace API for LWC

I would suggest using LMS. If you use Lighting Messaging Channel you can put your Aura component anywhere. I have custom page templates in my App and I put this component there (use it for Utility bar ...
ytiq's user avatar
  • 4,505
1 vote

Fail to update Email Address in All Subscribers via Import Activity

We've solved the issue. Since we are working with hierarchical BUs, it seems that trying to update All Subscribers from the sons doesn't work. We have replicated the same Automation we had in the ...
E. Ruiz de Pascual's user avatar
1 vote

Will Salesforce ever drop support for Classic

Out of curiosity I called up Salesforce, after many re-directions, a manager told me that in his mind, SF will not "think about" stopping support for Classic anytime in the next 10 years.
Mustafa's user avatar
  • 103
1 vote

Is it possible to downgrade a managed package?

From Salesforce help article: Can I roll back a package to a previously installed version? Knowledge Article Number 000213722 Description Currently we cannot roll back or downgrade a package ...
Ayub's user avatar
  • 3,503

Only top scored, non community-wiki answers of a minimum length are eligible