Hot answers tagged

7

Looks like it could be a bug in .NET's XML serializer: https://help.salesforce.com/HTViewSolution?id=000205824&language=en_US


5

As per Informatica there should not be any issue. The fix is applied behind the scene. You should raise a support ticket with Informatica. Please see the below link. https://network.informatica.com/thread/55458 Am I impacted? If you use Informatica Cloud to connect to Salesforce, you are impacted. Behind the scenes, Informatica will support TLS 1.1 and ...


4

How about using local storage? E.g. localStorage.setItem("globalVarName", "value as string"); var globalVarVal = localStorage.getItem("globalVarName"); This value will persist even after the browser is closed, however I'm sure you could alter this behaviour if not desired. Check out http://diveintohtml5.info/storage.html for more info.


3

Salesforce changed the way adding a service provider worked with the Winter 14 release and made it substantially more complicated. Here is documentation that I found that describes the process: https://help.salesforce.com/apex/HTViewHelpDoc?id=identity_provider_examples.htm&language=en


3

//LOGIN PART sforce.SoapClient sc = new sforce.SoapClient(); sc.Endpoint.Address = new System.ServiceModel.EndpointAddress("https://test.salesforce.com/services/Soap/u/34.0"); sforce.LoginResult lr = sc.login(null, null, "someusername@emailformat.com", "test12345"); //TRANSACTION PART sc = new sforce.SoapClient(); //...


2

The 'Service Cloud User' box has been around for quite some time. This is the permission that a user requires in order to get access to a console app. You wouldn't see this box if you don't have a license which gives your org console access. Developer orgs get this box because they have lots of features enabled to allow you to do thorough testing and ...


2

When you accessed your service through the Workbench you had already logged in and the Workbench included the session id (that is used to confirm who is making the request) for you. When accessing the service from external code, you first need to authenticate yourself to get a session id and then include the session id in each request. The latter is simple; ...


2

As its developer edition then please select production as an option in Workbench. Once you successfully login then follow below steps Click Utilities --> Rest Explorer. Select Get Your URL should be :- /services/apexrest/v1/accounts


2

A Typical CRM consists of 3 Sub Modules: Marketing (Lead, Campaign, Account and Contact Management) Sales (Account, Contact and Opportunity Management) Services (Account, Contact, Cases and Solutions Management) "Sales Cloud" refers to the "sales" module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, ...


2

You can not update TargetDate and most of the other fields on CaseMilestone as these are not writable fields. According to the SOAP API Developer Guide, the only fields which allow update are Start Date and Complete Date.


2

From setup, click Customize > Contacts > Page Layouts and then click on Edit next to the Contact (Support) Layout which is the one that's used by Cases. I believe that should be what you're looking for. From your description, the field you mention won't be available on the general Cases page layout, instead only on the Contact page layout for Cases.


2

Adding my two cents here. A service class is expected to be a stateless class having service methods, each representing a single unit of functionality. So, each method should be a composite unit and should throw appropriate errors in case of any failures. Exception handling should be done within Service methods classes too, to handle exceptions ...


2

Supported Objects You can create object-specific actions only on these objects: • Account • Campaign • Case • Contact • Group • Lead • Opportunity • All Custom objects Note:- Even Global action are also not be available for Service Contracts object. Only option you left with is try calling the Lightning Component inside a visualforce Page and ...


1

You need to insert Thread Id in Case Subject Or Body in the email template of that auto response rule. Also you need to set reply to address under auto response rule settings When the Thread ID is missing in emails sent from cases, the response email will come back without the thread ID too. Without the Thread ID, the Salesforce system can't determine ...


1

You want to use the Email to Case feature. Salesforce has good instructions on setting up Email to Case, so I'm not going to repeat them here. The basic gist of it is that your agents will be sending emails from support@yourcompany.com which should be configured to point to your specific email to case email address in Salesforce. If the email contains a ...


1

I am getting the same problem when I tried to access salesforce through Eclipse. Problem was that I use JDK 7 but now JDK 8 is required for salesforce. After installing jdk8 and configure with eclipse, problem was resolved. I am not sure that this is a case with you, but might be it helps you. In some orgs, there is a feature to deactivate the TLS1.0. For ...


1

If your status is named "Busy" and its developer name is also "Busy" you can query its Id with this query: SELECT Id FROM ServicePresenceStatus WHERE DeveloperName = 'Busy'


1

I figured it out!, the $A.get('e.force:refreshView') statement was what I was looking for, but I am still not sure why the response from getting all tab information is an empty array in the above question - that may be something to look into... workspaceAPI.getFocusedTabInfo().then(function(response) { var focusedTabId = response....


1

Hopefully you have Case feed based page layout. You cannot put Milestone component in the case details page unless you create a visualforce page to embed that using <apex:milestoneTracker>. Refer Set Up the Milestone Tracker If you are using console application and corresponding page layout then you can leverage sidebar console component. To add ...


1

I think it could the issue of API which you are using. Following code perfectly works for me {!REQUIRESCRIPT("/support/console/36.0/integration.js")} var callback = function () { if (result.error) { alert("Error message is " + result.error); } }; function testCloseTab() { //First find the ID of the current tab to close it sforce....


1

Install EBF443385 for both server and powercenter client.


1

Just last week I attended a Service Cloud Set-up/Configuration Training Seminar put on by Salesforce local to me in Dallas. Lightning isn't yet supported by the Service Cloud Console. What you're seeing are VisualForce pages that are being loaded with a different stylesheet because they're being loaded through the console. And yes, they're different than ...


1

Following up on my last comment, it was indeed the UNABLE_TO_LOCK_ROW issue and adding FOR UPDATE to the relevant SOQL query seems to resolve the issue: [SELECT Name FROM Loan__Fee__c where Name=:'Late Fee' AND Loan__State__c =: 'Active' LIMIT 1 FOR UPDATE] It's bizarre that Salesforce would lock an object on query rather than on DML, as the record being ...


1

You can ask your exchange administrator to setup a rule in exchange server(s) to forward all emails to Salesforce. I believe you have a generic email address where users can email. Refer On-Demand Email-to-Case on https://help.salesforce.com/apex/HTViewSolution?id=000006097&language=en_US


1

Lightning Connect is really great if you want to search records across systems. But keep in mind a few things: you cannot push data updates to external systems using this. (at present) there is a license fee for this feature your external system needs to expose the data in odata format


1

Actually, it is a bug. It's due to the fact that the ListViewRecord object only has a single elements, "columns", which is a collection of ListViewRecordColumn objects. .NET reads the WSDL, but skips over making the ListViewRecord class entirely. That's why you're seeing [][]... fixing it to [] makes it compile, but it's not "right". It should be ...


1

Note: This feature has now been delivered... ...in Classic: [Winter '16 Release Notes] ...and in Lightning Experience: [Spring '17 release notes]


1

The list of urls to be displayed has to be provided in whitelist domains. Moreover, they have to be ',' separated. Without it , it won't work.


1

I am trying a similar thing, to display related Contact / Account and/or other data related to the Case in the Case subTab sidebar (by customizing the associated Case page layout Custom Console Component). Using eyescream's suggestion, I captured the {!CurrentPage} parameters in my controller extension and displayed them in my component. There are actually ...


1

I don't have console handy... You should be able to do it with {!Case.RecordType.Name} or ...DeveloperName (which will be more reliable if you've translated the record types to French for example). That's assuming the Case's Id is nicely passed to that page and info about "this" Case is being shown. If it's not - you might check what's in {!$CurrentPage....


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