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If you use the standard Email Action, You don't need to pre-define the value of ToAddress field whereas if you created a custom case object specific Email Action, You need to Pre-define the value of ToAddress field. The below action will be automatically enabled when you enable email-to-case in the org. To Recipients field is already pre-defined. Now ...


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To send the email from action, you don't need to define pre-defined 'ToAdress' field. By default, it takes contact email id like this way.


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I am facing the same problem. I need to retrieve the Id and MasterLabel of all the Service Presence Status. In addition, I am developing an application and I need to deploy it in different orgs, some of them having Omni activated and some of them not. I got a "Invalid type: Schema.ServicePresenceStatus" when pushing with SFDX on an Org without Omni Channel ...


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I'm quite stuck too. Here's my code: viewAllData: function(component, event, helper) { var workspaceAPI = component.find("workspace"); workspaceAPI.getEnclosingTabId().then(function(enclosingTabId){ workspaceAPI.openSubtab({ parentTabId: enclosingTabId, pageReference: { "type": "standard__component", "...


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