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General questions relating to reports, but not dashboards, in Salesforce. Report formats may be tabular, matrix, summary, or joined.

Reports and dashboards show how you performed in the past and what’s happening at the moment—they’re key to driving success and adoption for any CRM project. The information provided by reports and dashboards is especially important in today’s environment, where it’s critical to be proactive, rather than reactive, in your approach.

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