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The Live Agent APIs are not wide-open - they require the affinity token (based on previously established session) and a session key. It's true that these APIs do not support oAuth but you can fix that. Deploy your own, custom REST API that functions as a proxy - when receiving a call from your client application, your API can construct a new HTTP request, ...


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https://test.salesforce.com/... is the right way to go for sandboxes. From the doc Instead of login.salesforce.com, customers can also use the My Domain, community, or test.salesforce.com (sandbox) domains in these endpoints. (Admittedly, it's a very brief doc note)


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For sandboxes two URL types can be used: Generic URL like https://test.salesforce.com/services/oauth2/token Specific Classic Domain URL like https://domain--full.cs100.salesforce.com/services/oauth2/token Lightning domain URL cannot be used. Classic domain URL changes every refresh since Sandbox might migrate to another instance, so it is better to use ...


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