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The Live Agent APIs are not wide-open - they require the affinity token (based on previously established session) and a session key. It's true that these APIs do not support oAuth but you can fix that. Deploy your own, custom REST API that functions as a proxy - when receiving a call from your client application, your API can construct a new HTTP request, ...

0 is the right way to go for sandboxes. From the doc Instead of, customers can also use the My Domain, community, or (sandbox) domains in these endpoints. (Admittedly, it's a very brief doc note)


For sandboxes two URL types can be used: Generic URL like Specific Classic Domain URL like Lightning domain URL cannot be used. Classic domain URL changes every refresh since Sandbox might migrate to another instance, so it is better to use ...

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