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When you create a decision split, make sure to use Contact Data, not Journey Data. Here's the difference: Journey data preserves the state of a contact's data at the moment an entry event fires, facilitating the use of that data throughout a journey. Contact data captures the data values in the event source data extension at the time when Journey ...


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Maybe this will help someone else, as I had some trouble to find this in the documentation. If you want to save or further process an inbound SMS, you can use MSG(01) variable. Help (https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-programmatic-content.meta/mc-programmatic-content/mobileVariables.htm) tells us "Use this function to return ...


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I've noticed few errors that might be the reason your code doesn't get loaded: in your "SET @Row" function, you've used "Mobile" as the value to build the WHERE clause. Try using MOBILE_NUMBER instead. Ampscript for sure associates this word with the phone number you're sending the SMS to. When you've used the "LookupOrderedRows" function, even though you'...


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InsertData will add a new row, whereas UpdateData will update an existing row. UpsertData is the other option, which will update if the row exists and add if it doesn't. It sounds like you need UpdateData, but not exactly clear given the info provided. It is not possible to provide a number to represent a "Row of data extension to insert data" in the ...


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Which information exactly would you like to retrieve? The 'SMS Message Summary' and 'SMS Message Detail' reports provide useful information within the shortcode.


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