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You are using Contact__r.Name which isn't a proper AMPscript syntax. What you need to do, is declare api names of all fields that you want to retrieve from the object, for example: set @subscriberRows = RetrieveSalesforceObjects( "Contact", "FirstName,LastName,Email", "Id", "=", _subscriberKey ) "Contact" is the object from which you are ...


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Just tagging on to this because my company is dealing with a huge battle right now with Person Accounts and the Marketing All Contacts list. According to Salesforce Documentation ANY Contact, Lead, User, or PersonAccount Data source will be counted against your contact limit: Documentation (see final paragraph) What this means is that is that you are ...


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The send definition will encompass the whole send. Therefore unless this was a send originating from the CRM by clicking the Visualforce Actions Send: https://help.salesforce.com/articleView?id=mc_co_send_single_email.htm&type=5 , then Contact will not be populated. Follow the process above and you should see the email send definition have contact ...


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Also note that you can utilize Salesforce Data Extensions to target and pick the desired email address for a send. It will not have an automated way of doing so however. SFDEs are special in that they allow you to have an email address in the DE to target for a send. This would allow you to send to your subscribers based upon a personal email address, or ...


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Yes, it's possible through API using Apex, but it will be so much easier done if you implement Marketing Cloud Connect - really not worth the time developing web API calls, when you have the whole Marketing Cloud Connect package ready. If you'd like to look into API for managing unsubscribes anyway, the object you need to update using the SOAP API is the ...


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You will have difficulty sending to more than one email address for a single consumer, as the email address in All Subscribers is leading - regardless what email address you send to. If you send first email to contact 0030X00002EYLjkAYG, with email john@example.com, the email will be sent to john@example.com. If you, one day later, decide to send to same ...


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Scope by User does affect Journey Builder in that way, that Salesforce Entry Events can only be created by users who are integrated. If Scope by User is configured, and a user that is not integrated, creates a Salesforce Entry Event, an error message will appear "There was a problem retrieving the Integration Status". If integrated, scope by user does not ...


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From my experiences you have two approaches Leverage data extensions Use AMPScript to fully handle the whole process by retrieving data and updating SFDC objects (Contact for instance) Let's say you will choose options 2 and have some preference custom fields on the Contact object like "Email consent" or "SMS consent". Core components: AMPScript in ...


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All relationship fields between objects that use Salesforce ID's are auto-converted to the 18-digit versions during the synchronisation process. In addition, regular Data Extensions actually do not allow storing/importing 15-digit ID's, instead you would get validation errors about CaseSensitiveSalesforceID. Currently there is no way to convert SF ID's ...


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The mapping of the SubscriberKey is done automatically when sending to Subscribers from Sales/Service Cloud. So every automatic process, like salesforce data entry events in Journey Builder, etc. will use the Contact/Lead/User-Id as SubscriberKey. Synchronized Data Sources are also automatically set up to use this Id as SubscriberKey. The connector will ...


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SFMC does not have any developer edition so you would be unable to fully complete the integration. However you could do some steps with SFDC in their DEV org There is this 'Trailhead module'


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Deleting all your contacts because you have some duplicates seems a little brash. This would delete all tracking data associated and unsub/held status. I would recommend using the following article to help identify the contacts you want to delete, and simply delete those: 'Permanently remove Contacts or Subscribers and associated data from Contact Builder' ...


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