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6

The best place to find this info without going through SF Support is to grab it from the NotSentEvent SOAP Object or the NotSent Tracking Extract Activity. These options will contain a list of all the emails that were entered into the send queue but were not sent to. This includes those that were suppressed or excluded via List Detective or similar as well ...


4

You're not setting the parameter to send the email in the method createExternalUser and it seems the default is set to false to not send. The Site Class docs show that you should be able to send the email by adding a 4th parameter of true: createExternalUser(user, accountId, password, sendEmailConfirmation)


3

You can request SFMC Support to provide you this. Assuming all Contacts were opted-in or were not existing in AllSubscribers List, the most probable reason is then the List Detective. Marketing Cloud filters out, by default, some standard Emails such as info@brandname.com, admin@brandname.com and such. This list of 'banned' prefixes and known spam-trap ...


3

The form action tag only accepts a url if you need to provide a query parameter you need to specify it as input element of hidden type Example <div class="slds-no-flex"> <form action={replyToEmailLink} method="GET"> <input type="hidden" name="cc" value="nobody@mozilla.org" /> <button type="submit" class="slds-button slds-...


2

Unfortunately, I ended with finding this idea on google:- Not send File shared notification email It says The organization have disable to "Chatter Messages" function. When "Received Email" option on Chatter Email Settings is enabled, File Shared notification email always sent. The option that controls this mail is not being provided. It means each ...


1

After anywhere from 15-30 characters, most email clients will abbreviate the from name in your inbox. (ref). So as long as the prepend addition is something that enables recognition from your recipients and/or that the appended info is not necessary to be viewed that should be fine. E.g. 'Elite Shoes - your store of choice' works as it has the important part ...


1

Scheduled flows run as the Automated Process User as I had tested for this question This means that the email in the email alert is sent as that Automated User with a sender email address of noreply@salesforce.com as noted here This tends to get caught in spam filters or, as mentioned in the above link with gmail and your situation, completely blocked ...


1

FROM Email address can be changed by adding and verifying an organization-wide address. While the email can be sent out by setting an Organization-wide address, there are additional steps to be taken that to ensure that the emails are received by everyone if the sender compliance is enabled. Make sure that your company has added SPF/DKIM keys as CNAME's to ...


1

There are a few ways to use custom fonts in your emails. Here is a great article that details the ways you can achieve this and the pitfalls to watch out for: https://www.campaignmonitor.com/resources/guides/web-fonts-in-email/ This part of the article shows how to import and reference custom fonts. Make sure you do font compatibility checks for difference ...


1

The CSS Element:hover property is NOT supported by every device/domain over there! Check out the list of supported devices/domains here. Email domains supported CTA hover effect Additionally: You can check out this Email content blocks from an HTML email, which has hover effect Enabled CTA buttons, however these don't support on all domains. Hybrid HTML ...


1

I don't believe :hover is fully supported. Some clients will work and others won't, for sure outlook will not, I just tested on my side. I will happily retract this if someone has an alternate solution.


1

Store the URLs in a Shared Data Extension and use Share Content between the business units. If the URL is static, you can just store it in the Shared Content and negate the Shared Data Extension. Use the MID as the IF/THEN


1

No. The important part of SAP and from address management with regards to deliverability is DKIM / Domain Key Identified Mail. That's why sticking to the authenticated subdomain is crucial, but everything before the "@" in the from address is up for grabs. Evidence: once you have an SAP, all emails on the relevant subdomain are verified automatically, as ...


1

EmailMessage object is only used in enhanced email and email to case. I don't believe email alerts qualify. Some emails in Salesforce are stored as tasks so you can try to query that object and see if the alerts are saved but I am fairly confident they wont be there either. As of right now, I don't believe that alerts are stored. Ive seen a few ideas on ...


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