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Salesforce email templates come in a variety of shapes and sizes, ranging from Text to Visualforce. These email templates can be used through Salesforce through approval processes, workflows, etc to send email to users.

Salesforce email templates come in a variety of shapes and sizes, ranging from Text to Visualforce. These email templates can be used through Salesforce through approval processes, workflows, etc to send email to users.

You can create four different types of email templates:

  • Text - All users can create or change text email templates.
  • HTML with letterhead - Administrators and users with the “Edit HTML Templates” permission can create HTML email templates based on a letterhead.
  • Custom HTML - Administrators and users with the “Edit HTML Templates” permission can create custom HTML email templates without using a letterhead. You must either know HTML or obtain the HTML code to insert in your email template.
  • Visualforce - Administrators and developers can create templates using Visualforce. Visualforce email templates allow for advanced merging with a recipient's data, where the content of a template can contain information from multiple records.

For more information on how to manage Email templates, please check out the official Salesforce documentation.

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