7

If you purchased a dedicated IP, you can see it in the Deliver profile: When you create a delivery profile, you specify the IP address to use. If you do not use a private domain, you select the account default. Here’s the help doc: https://help.salesforce.com/articleView?id=mc_es_delivery_profiles.htm&type=5&sfdcIFrameOrigin=null If you haven’...


6

If your unit tests are causing emails to send, open a case with support immediately. This behavior is a bug. Unit tests should not be able to cause actual email sends. While you wait for support to resolve your case, you may need to pursue alternatives. If you are testing in a sandbox, at least, you can set Email Deliverability to No Access. I haven't ...


4

This can be achieved by setting up a SendLog: The Send Log Data Extension is an ongoing record accessible to users within Marketing Cloud that stores Send-Time data specified by the Admin User, including subscriber specific Attribute data or Unique Use-Case Data Extension row data.   This ongoing record provides access to data that isn't readily ...


4

No it can’t. Ampscript is rendered server side hence only lives in the marketing cloud execution environment. Therefore it never hits the client and doesn’t affect delivery. The content the ampscript pulls on the others and might


3

The main reason for doing IP warmup is to gradually increase your volume, without hitting the daily capping limits for ISPs. I.e. you don't want to hit Hotmail with 25.000 email on the first day of sendouts. If your volumes are within 20k for all your subscribers, I will not see IP warmup as being needed. When you talk about small domains - how many ...


3

Incremental packages reduce bandwidth usage and the amount of time needed to validate the package. Also, if your update only covers non-unit-test features, you can skip running unit tests, which may easily take an hour or more in large orgs. Overall, this means faster deployment times over deploying all components. Also, consider the fact that deployments ...


3

You can run a quick Apex script on either UserLogin or PermissionSetAssignment. WARNING: If you modify these scripts, be careful not to lock out your own login. Support would be required to fix the problem. Example #1 UserLogin[] logins = [SELECT UserId FROM UserLogin WHERE UserId <> :UserInfo.getUserId()]; for(UserLogin login: logins) { login....


3

Correct, as long as the domain remains the same as your SAP authenticated domain name, there is no extra impact on deliverability you'd need to worry about. Email is indeed still sent out from the authenticated domain address (companyname.com) no matter what is dynamically set in your Sender Address. Read: From Address Management When AMPscript is ...


3

Email Deliverability has three options: No email. System email only. All email. If you set it to "No email" you won't even get security token and password reset emails. So no, system generated email does not bypass this setting.


3

Through a Query Activity you will be able to extract the Send Classification and the Send Definition for any specific job, by looking into the Data View: Job http://help.marketingcloud.com/en/documentation/exacttarget/interactions/activities/query_activity/data_view_job/


2

Your IP warming process is very surgical and it requires some detailed information in order to really outlay a plan. Ultimately the idea is that you build up your sender reputation with the ISP's on your sender IP so it won't get blocked. A proper warming plan can consists of several pieces of information Send volume Engagement Are you transitioning from ...


2

From documentation New and refreshed sandboxes have the default email deliverability setting System email only. To configure email deliverability settings, in the sandbox org, from Setup, enter Deliverability in the Quick Find box, then select Deliverability. If editable, set the Access level in the Access to Send Email section. You can’t edit the ...


2

Will the email alerts be held in a queue and sent out when deliverability is turned back on in step 3? No. Anything you "send" while deliverability is disabled will never be sent. Note that this only applies to emails that were actually sent. For example, let's say you add a time delay of one hour on the email send, you update a bunch of records, then ...


2

It's more a neutral impact - it's neither positive or negative; aside from the time lost in getting sends up to full volume. I would suggest that after your weeks break, to restart with about 20-30% of contacts you've already sent to in the previous week(s), who are active i.e. opened your earlier email. You obviously would need to go out with different ...


2

You are close to what I would recommend as best practice. Let me share some findings from my previous rounds of ip warmup. The easy approach to warmup, is to start with 10.000 emails per batch, maximum twice a week for the first week, doubling your volume every week, until you reach your full list size. Example for a list of 320.000 subscribers: Certain ...


2

Email Template folder is not Folder Object but just EmailTemplate Changing destructive.xml file include email template folder makes it delete it. <?xml version="1.0" encoding="UTF-8"?> <Package xmlns="http://soap.sforce.com/2006/04/metadata"> <types> <name>Folder</name> <members>EmailTemplate</...


2

I would go with the shared IP as far as there is no big cost associated with that. I am suggesting this option because of two reason 1) You never know when you are going to start sensing campaigns consistently. 2) If your current campaign is of high priority, then choosing the 1st option enables you to send this campaign to your whole list(25K) in one shot ...


1

Make sure to turn on Email Delivery from No Access or System Email Only to All Email in Email > Deliverability. This will show the "Relationship Field" option that is hidden for some reason in the above error.


1

Have you tried setting up your org wide emails and verifying them? I would also do a deliver-ability test and give your IT department the email IP ranges needed by all the salesforce email servers. Our IT was a bit reluctant so I got them on a call with salesforce support to explain why this was needed and the salesforce support also convinced them to go ...


1

Hard bounces and unsubscribes are automatically suppressed as per these documents describing the processes: Bounces - this one has a really good diagram explaining the process of marking a subscriber as Undeliverable, refraining from more emails being sent to that email address: Also, unsubscribes is handled automatically, and should a subscriber use e.g. ...


1

When you create/refresh sandbox, Email Deliverability default to System Email Only. System Email Only allows us to send emails to users or reset passwords.You can run below class, when you create/refresh sandbox. When you run below class then it will update all System Admin's user's email address and that will eventually send email to user. global class ...


1

To complete the answer, we finally we decide to use loginFLow. The advantage of this is not to freeze or unfreeze users who have been in a different context than the setting in production. more details


1

If you foresee this type of thing happening regularly, you might want to create a dynamic sender profile for cases like this, where the From Name and From Email are set to variables in your data source. For example, set your From Name to be %%From_Name%% and your From Email to %%From_Email%%, then make sure your sendable data extension has those fields set ...


1

SAP provided IP is the one under Account Default option for that MID. So unless your client purchased another IP to use in Marketing Cloud, there will not be an option to select anything else.


1

Recently had a similar implementation (surprisingly even similar amount of Contacts) and based on my discussions with Salesforce Success Manager and Salesforce Deliverability Team, you do not need to do an IP warm-up at all. There are a couple of points to know here though. If there was a SAP configured with shared IP, then you're clear. Nothing to do or ...


1

There is no definitive answer to it affecting deliverability as each client has a different filter - but in general I would say it is unlikely to affect deliverability and if it does, it would be minimally.(ref - look at page 9, I know this is about subject lines, but should be same as From Name) The major issue would be rendering of the characters, not all ...


1

Please check this link - it is possible they might have replied: "Unsubscribe" to the email, if you have RMM - reply mail management configured in a certain way.


1

As per the report given, there is no considerable instance found that emails were not delivered. If you see the bounce rate, it is less than 1%. Some have open rate greater than 0%. This is likely a chance that all of the email sents to Microsoft domain are filtered out by server and put in spam box of the email owner. Please check with Microsoft spam ...


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